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Heather Schmitt
Heather Schmitt at Legend Porsche Audi VW
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Heather Schmitt

Service Advisor

Legend Porsche Audi VW

158 Merrick Rd.
Amityville, NY 11701

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5.0
117 Reviews
5.0

117 Reviews

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117 Reviews of Heather Schmitt

April 26, 2024

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Employee Rating

Attention to detail and customer oriented. Given frequent updates on issue and work on vehicle. Made to feel comfortable and that they were there to help me. Not usual for lme at car dealershi More

by PCaramihai
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Victoria DeVivo, Cathy Hagan, Ivy Feinsilver, Jackie Ostrowski, Jack Simon, Jeanine Guerin

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Apr 26, 2024

Legend Porsche Audi VW responded

Hi Mr. Caramihai, thank you for the amazing review! We are thrilled to learn that our team was able to keep you informed and provide you with outstanding service. Our ultimate goal is the satisfaction of our customers, and it brings us great joy to know that we were able to achieve that goal during your visit. Thank you for the kind words and for taking the time to let us know about your service visit. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great weekend and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

April 26, 2024

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It’s a pleasure to bring our car in for service. Jack makes sure everything is taken care of. More

by DINJIMBO
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Recommend Dealer
Yes

Other Employees Tagged: Cathy Hagan, Jackie Ostrowski, Jack Simon, Jeanine Guerin

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Apr 26, 2024

Legend Porsche Audi VW responded

Hello, thank you for your wonderful review! We're delighted you always have a pleasant service experience with our team. We'll be sure to pass along the great feedback to Jack. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great weekend and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

April 20, 2024

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A pleasure to deal with. The Lyft option is great, I would just say to get rid of the option of being able to get a car replacement for the day because it seems to not really More

by Jacalyn666
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Recommend Dealer
Yes
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Apr 22, 2024

Legend Porsche Audi VW responded

Hi Jacalyn, we appreciate the great feedback! We apologize for the lack of a loaner vehicle, we have been facing an ongoing issue with acquiring them. We do our best to accommodate our customers while we work on a solution and we appreciate your patience at this time. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

April 11, 2024

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Although they were not able o offer me a loaner car, they were able to service my car immediately with minimal wait - wait time short than your typical doctor office wait. Great service and provided additio More

by nixfoetus
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jackie Ostrowski

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Apr 11, 2024

Legend Porsche Audi VW responded

Hello Kiuli, thank you for your great review! We're delighted to hear there was a short wait time and that our team kept you well-informed about the next steps. We strive to get customers in and out promptly and we're pleased to see this reflected in your service visit. Thank you for choosing Porsche Amityville to service with and we look forward to welcoming you back. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

April 10, 2024

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Great service good price. My car was in and out in one day Thanks Legend More

by joseph.w.neggie
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Recommend Dealer
Yes
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Apr 11, 2024

Legend Porsche Audi VW responded

Hi Joseph, thank you for the amazing feedback! We're pleased to hear you are satisfied with your recent service with us. Thank you for choosing Legend Volkswagen and for taking the time to tell us about your experience. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

April 05, 2024

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Heather is terrific to work with! She is customer friendly and professional. She is proactive and flexible! More

by KATHYMAYP
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Recommend Dealer
Yes
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Apr 05, 2024

Legend Porsche Audi VW responded

Hi Kathy, thank you for the wonderful feedback! We're pleased to hear Heather provided you with a great experience and was pleasant to work with. Thank you for choosing Legend Volkswagen and we look forward to welcoming you back. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great weekend and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

April 04, 2024

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Always a great experience at legend. Call was returned when I left a message and was able to schedule within the week. More

by CKOVEOS
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Yes
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Apr 04, 2024

Legend Porsche Audi VW responded

Hi Mr.Zlatniski, thank you for your wonderful review! We're pleased to hear you always have a great service experience with our team. Thank you for taking the time to leave us some great feedback and for choosing Legend Volkswagen. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

April 04, 2024

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Legend VW is always a pleasure. The service department, particularly Heather is very professional and knowledgeable. A true asset to your company More

by dianeff316
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Recommend Dealer
Yes
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Apr 04, 2024

Legend Porsche Audi VW responded

Hi Diane, thank you for your amazing feedback! We're delighted that your service visits are always pleasant and that Heather provides you with an excellent experience. We will be sure to pass along the kind words to her about her performance. Thank you for choosing Legend VW again and we look forward to welcoming you back. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

March 29, 2024

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Employee Rating

Fantastic customer service. They do their best to accommodate your schedule. Very thorough and professional for start to finish. They also follow up at the end of your service More

by bessstawkowski
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Recommend Dealer
Yes
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Mar 29, 2024

Legend Porsche Audi VW responded

Hello Bessie, thank you for your amazing review! We're delighted that our team always provides you with great customer service and an exceptional experience when you service with us. Heather is a valued team member and we'll be sure to pass along the positive feedback. Thank you for taking the time to tell us about your experience and we look forward to welcoming you back. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great weekend and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

March 28, 2024

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Employee Rating

Heather & Jack are the best. They make servicing my 2023 Taos a pleasure. I highly recommend Legend VW and their service department. More

by badlerclu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Simon

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Mar 28, 2024

Legend Porsche Audi VW responded

Hi Mr. Adler, thank you for your wonderful review! We're glad your service experiences with us are always pleasant. Heather & Jack are valued members of our team and we'll be sure to pass along the great feedback. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

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