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Cedric Mayberry

Overview Reviews (13) Inventory (482)

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Cedric Mayberry

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Cedric Mayberry

Service Advisor

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.9

13 Reviews

Overview Reviews (13) Inventory (482)

4.9

13 Reviews

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13 Reviews of Cedric Mayberry

April 30, 2025

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Amazing and great customer service! I will definitely be back for my next routine visit. I will definitely be back for my next routine visit. More

by 24KYLIEFOX

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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May 01, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had an amazing experience with our customer service at Robert Brogden's Olathe Buick GMC. We look forward to seeing you for your next routine visit! Sincerely, The Robert Brogden Buick GMC Team

April 27, 2025

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Pretty Good job - would have thought spending $2700+ on a 30K service check that at least you would either vacuum or wash the car, kinda surprised as I get that service at most the other dealerships where I 30K service check that at least you would either vacuum or wash the car, kinda surprised as I get that service at most the other dealerships where I do my maintenance for my car and or my wife’s. More

by joetaber

Verified Customer

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Workmanship

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Recommend Dealer

Yes

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Apr 28, 2025 -

Robert Brogden Buick GMC responded

Thank you for your feedback, Joe. We appreciate you taking the time to share your experience at Robert Brogden's Olathe Buick GMC. It's great to hear you found our service satisfactory. We want all our customers to feel valued, and we understand the expectation for added amenities like cleaning. Your comments help us improve, and we encourage you to share any additional thoughts directly with us. We look forward to seeing you again! Sincerely, The Robert Brogden Buick GMC Team

April 25, 2025

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They tried to upsale me on service. I knew what I wanted done, so I told him that. Upsale still occurred. I knew what I wanted done, so I told him that. Upsale still occurred. More

by Kirganjohnc

Verified Customer

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Recommend Dealer

Other Employees Tagged: Matt Hoover, Lacey Pfannenstiel , Tricia Hecker, Todd Kelly

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Apr 26, 2025 -

Robert Brogden Buick GMC responded

Thank you for your feedback. At Robert Brogden's Olathe Buick GMC, our team shares all available service options to keep you informed about your vehicle's needs. Please feel free to reach out to us directly so we can further discuss your experience and ensure we meet your expectations in the future. Sincerely, The Robert Brogden Buick GMC Team

April 07, 2025

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Tricia was very communicative and informative on what was going on. She knew I was disappointed to have an issue with my brand new car and did everything possible to Aleve that going on. She knew I was disappointed to have an issue with my brand new car and did everything possible to Aleve that More

by mfoley004

Verified Customer

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Workmanship

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Terrie Horton , Tricia Hecker

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Apr 08, 2025 -

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us! We're glad to hear that you found Tricia communicative and informative regarding your brand new car issue. At Robert Brogden's Olathe Buick GMC, we strive to ensure our customers feel supported throughout their journey. Your feedback means a lot to us, and we hope to assist you again in the future! Sincerely, The Robert Brogden Buick GMC Team

April 07, 2025

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Great service. Todd did a great job taking care of all my needs and the communication was on point. Todd did a great job taking care of all my needs and the communication was on point. More

by davblackburn

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt Hoover, Lacey Pfannenstiel , Tricia Hecker, Todd Kelly

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Apr 08, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you received great service from Todd at Robert Brogden's Olathe Buick GMC. Clear communication is so important to us, and we're glad to know we met your needs. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

April 04, 2025

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I arrived at an incorrect time and when advised of same, I asked if was possible to get taken in early. Cedric did so and my car was finished in record time. Very professional taking away any inconvenience I asked if was possible to get taken in early. Cedric did so and my car was finished in record time. Very professional taking away any inconvenience I brought on by not paying attention. Very pleased and cost ws well in line. More

by FRANZB

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Apr 04, 2025 -

Robert Brogden Buick GMC responded

Thank you, Franz, for your wonderful review! We're thrilled to hear that our team was able to accommodate your request and get your car finished quickly. At Robert Brogden's Olathe Buick GMC, we always strive for professionalism and excellent service. We appreciate your kind words and look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

April 03, 2025

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Always quick, friendly and reliable. Couldn’t ask for more professional service or more accommodating advisors and technicians. Couldn’t ask for more professional service or more accommodating advisors and technicians. More

by mrmoore11546

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt Hoover, Lacey Pfannenstiel , Tricia Hecker, Todd Kelly

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Apr 03, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about the quick, friendly, and reliable service you received at Robert Brogden's Olathe Buick GMC. Our team is dedicated to providing the best experience possible, and it's great to hear that our advisors and technicians met your expectations. We look forward to seeing you again for your next visit! Sincerely, The Robert Brogden Buick GMC Team

March 28, 2025

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Employee Rating

Cedric was great. attentive and very professional. .I have always had nothing but a VIP experience when having my truck serviced.! attentive and very professional. .I have always had nothing but a VIP experience when having my truck serviced.! More

by HAKS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 29, 2025 -

Robert Brogden Buick GMC responded

Thank you for taking the time to write this review! It's great to know that you had a VIP experience at Robert Brogden's Olathe Buick GMC. Our team is dedicated to providing attentive and professional service, and we're glad to hear that we met your expectations. We look forward to seeing you again for your next service! Sincerely, The Robert Brogden Buick GMC Team

March 22, 2025

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Employee Rating

Great people. Great service. I had a 7:40 appointment and was out by 8:05. They couldn’t have been more helpful. Great service. I had a 7:40 appointment and was out by 8:05. They couldn’t have been more helpful. More

by justin.wardle

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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March 22, 2025

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Very professional, not pushy. I would recommend this business to all who is looking to buy new or use. Thanks Brogdens GMC I would recommend this business to all who is looking to buy new or use. Thanks Brogdens GMC More

by ewms7524

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jim Self, Paul Levin, David Blackburn, Matt Hoover, Lacey Pfannenstiel , Tricia Hecker, Todd Kelly

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Mar 24, 2025 -

Robert Brogden Buick GMC responded

Thank you so much for your kind words! We're glad to hear you had a positive experience at Robert Brogden's Olathe Buick GMC. Your recommendation means a lot to us, and we appreciate your support. If you have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again! Sincerely, The Robert Brogden Buick GMC Team

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