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David Blackburn
David Blackburn at Robert Brogden Buick GMC

David Blackburn

Service Manager

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.8
26 Reviews

Dealership Experience

1 yr, 6 mos

4.8

26 Reviews

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26 Reviews of David Blackburn

April 12, 2026

Dealership Rating
Employee Rating

Great dealership and enjoys the people who worked there. I will buy another car there in the future. Thank you so much for your help! More

by KIMDANCING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Levin, Roger Wallace

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Apr 20, 2026

Robert Brogden Buick GMC responded

Thank you for the positive feedback about your visit, Kim! We're so glad to hear you had a great experience, although based on your great feedback, we wonder if you meant to post a 5-star review (1-star is actually negative). If you had a good experience at Robert Brogden Buick GMC, we hope you will kindly update our rating, but if you have any concerns, please do not hesitate to reach out to us directly. Our team remains committed to providing a positive experience to our customers at all times. Sincerely, The Robert Brogden Buick GMC Team

April 11, 2026

Dealership Rating
Employee Rating

Knowledgeable, friendly, the customer service was outstanding. I would highly recommend Robert Brogden for purchases and services. More

by Raelyn Dutra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terrie Horton

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Apr 14, 2026

Robert Brogden Buick GMC responded

Thank you for your review, Raelyn! We’re happy to hear you found our customer service to be outstanding and that our team was knowledgeable and friendly. Your recommendation means a lot to us at Robert Brogden's Olathe Buick GMC. We look forward to assisting you again for future purchases and services! The Robert Brogden Buick GMC Team

April 01, 2026

Dealership Rating
Employee Rating

This dealership has staff who are always friendly and knowledgeable. We appreciate and trust their expertise. More

by djbuchholz7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Levin, Jimmy Carpenter, Matt Hoover

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Apr 01, 2026

Robert Brogden Buick GMC responded

Thank you for your kind words! We truly appreciate your trust in us at Robert Brogden's Olathe Buick GMC. It's wonderful to hear that you find our staff friendly and knowledgeable. We look forward to serving you again in the future! The Robert Brogden Buick GMC Team

March 30, 2026

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Employee Rating

From what I've experienced so far, they take care of their customers. Jimmy was great, personable and friendly. More

by THEISD212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Levin, Jimmy Stateler

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Mar 30, 2026

Robert Brogden Buick GMC responded

Thank you for your kind words! We appreciate your feedback and are thrilled to hear that you had a great experience with us at Robert Brogden's Olathe Buick GMC. It's wonderful to know that Jimmy made such a positive impression. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

March 17, 2026

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Employee Rating

Service was pretty much on time but a little delay because of computer problem but the service department was able to show their ability to adjust and got me checked out quickly. Lacey was on top of e More

by George Fine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lacey Pfannenstiel, Angela Alvarez

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Mar 18, 2026

Robert Brogden Buick GMC responded

Thank you for your wonderful review, George! We're glad to hear that our service department was able to handle the situation efficiently and that Lacey provided you with impressive service. Your feedback about our communication and teamwork means a lot to us at Robert Brogden's Olathe Buick GMC. We look forward to seeing you again for your next visit! Sincerely, The Robert Brogden Buick GMC Team

February 27, 2026

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Employee Rating

Always provide great services. Pleasure doing business with this staff. Been with this business about 35 years now. More

by RSQD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Self, Paul Levin, Matt Hoover, Lacey Pfannenstiel , Katie Terry

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Feb 28, 2026

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We truly appreciate your loyalty to Robert Brogden's Olathe Buick GMC over the past 35 years. It’s always a pleasure to serve you, and we look forward to continuing to provide you with great service. Please come see us again soon! Sincerely, The Robert Brogden Buick GMC Team

February 12, 2026

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Employee Rating

I appreciated the knowledge, responsiveness, and professional approach for purchasing my new vehicle. …. this included sales, service, and financing staff along with the general manager. Had been a More

by Jftompkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: PHILLIP MILLER, Terrie Horton, Angela Alvarez

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Feb 12, 2026

Robert Brogden Buick GMC responded

Thank you for your wonderful review! Your kind words about the knowledge, responsiveness, and professionalism of our team at Robert Brogden's Olathe Buick GMC are truly appreciated. It’s fantastic to hear that you felt supported throughout your vehicle purchase, especially during your transition from Chevrolet to GMC. We’re delighted that you found the entire experience exemplary and look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

January 10, 2026

Dealership Rating
Employee Rating

They took good care of my vehicle and correctly diagnosed the issue and promptly fixed it. More

by greggpfister
Recommend Dealer
Yes

Other Employees Tagged: Matt Hoover, Lacey Pfannenstiel, Angela Alvarez, Jimmy Stateler , Cedric Mayberry, Katie Terry

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Jan 10, 2026

Robert Brogden Buick GMC responded

Thank you, Gregg! We're happy to hear you had a great experience with the service team at Robert Brogden's Olathe Buick GMC. It's great to know that we were able to take care of your vehicle and resolve the issue promptly. We appreciate your feedback and look forward to assisting you again. Sincerely, The Robert Brogden Buick GMC Team

November 02, 2025

Dealership Rating
Employee Rating

Phil went out of his way to ensure my car issue was being addressed. Thanks More

by WORKMANC2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Self, Terrie Horton, Jimmy Stateler , Phil in sales

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Nov 02, 2025

Robert Brogden Buick GMC responded

Thank you for taking the time to leave us a review! We truly appreciate your kind words and are glad to hear that Phil went above and beyond to address your car issue. At Robert Brogden's Olathe Buick GMC, we strive to provide excellent service to all our customers. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

October 02, 2025

Dealership Rating
Employee Rating

The service was exceptional Oil change was done at the time scheduled. No waiting around for hours as I have experienced at other dealerships More

by randall.p.ard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lacey Pfannenstiel

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Oct 02, 2025

Robert Brogden Buick GMC responded

Thank you, we truly appreciate your kind words, Randall! We're thrilled to hear that your oil change was completed promptly and that you had an exceptional experience at Robert Brogden's Olathe Buick GMC. We strive to provide efficient service and a great experience for our customers. We look forward to seeing you again for your next visit! Sincerely, The Robert Brogden Buick GMC Team

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