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Terrie Horton
Terrie Horton at Robert Brogden Buick GMC

Terrie Horton

Finance Service Manager

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.8
832 Reviews
4.8

832 Reviews

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832 Reviews of Terrie Horton

April 18, 2026

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Everyone was so helpful, made my buying experience easy. Special thanks to Ramiro for helping through the whole process! More

by JayleeJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Carpenter, Ramiro Saenz

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Apr 20, 2026

Robert Brogden Buick GMC responded

Thank you for your fantastic review, Jaylee! We're thrilled to hear that your buying experience was made easy and that Ramiro could assist you throughout the process. At Robert Brogden's Olathe Buick GMC, we strive to provide excellent service, and your feedback means a lot to us. We look forward to seeing you again soon! The Robert Brogden Buick GMC Team

April 18, 2026

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I've already told you, the finance and sales manager part was a joke. Try to charge for ceramic coating. Told them I didn't want it. They said it's already on it. I told them they should include that in pric More

by CONARD0512
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dominik Warren

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Apr 20, 2026

Robert Brogden Buick GMC responded

Thank you for sharing your experience, Conard. We understand your concerns regarding the ceramic coating discussion and how it was handled during the sales and finance process. At Robert Brogden Buick GMC, we aim to ensure all optional products are clearly presented and agreed upon before being included in a transaction, and your feedback regarding communication and product disclosure has been noted and will be reviewed with our team. Please contact us directly if you would like to go over this in more detail. We are committed to improving clarity, consistency, and the overall customer experience moving forward. Sincerely, The Robert Brogden Buick GMC Team

April 15, 2026

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Very pleasant experience,would certainly recommend them. Jimmy did a great job and was very knowledgeable. Terrie handled the financial side very well! More

by ronwiltfong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Carpenter

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Apr 15, 2026

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Ron! We’re thrilled to hear that you had a pleasant experience at Robert Brogden's Olathe Buick GMC. It's great to know that Jimmy's knowledge and Terrie's handling of the financial side made a positive impact on your visit. We appreciate your recommendation and look forward to seeing you again! Sincerely, The Robert Brogden Buick GMC Team

April 15, 2026

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Salesman Jimmy was courteous and professional. Process and negotiation was to the point and not overwhelming. More

by wcliff16
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Carpenter

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Apr 15, 2026

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience with Jimmy at Robert Brogden's Olathe Buick GMC. Our goal is to provide a courteous and professional environment, and we’re glad you found the process straightforward and manageable. Our team appreciates your feedback and looks forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

April 14, 2026

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Knowledgeable staff, friendly service, and they made the process of buying a vehicle easy and transparent. More

by DMROSS07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Carpenter, Angela Alvarez

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Apr 14, 2026

Robert Brogden Buick GMC responded

Thank you for your kind words! It is great to hear that you found our staff knowledgeable and our service friendly at Robert Brogden's Olathe Buick GMC. We strive to make the vehicle buying process as easy and transparent as possible. Your feedback is appreciated, and we look forward to serving you again in the future! The Robert Brogden Buick GMC Team

April 14, 2026

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Dominik Warren helped me through the process and even 2 days after what I found a small defect they got it taken care of. Thanks! Terrie made the finance effort easy too. Roger made sure even though he was More

by LUKEMTAIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominik Warren, Roger Wallace

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Apr 14, 2026

Robert Brogden Buick GMC responded

Thank you for your review! It is wonderful to hear that Dominik, Terrie, and Roger provided you with excellent service at Robert Brogden's Olathe Buick GMC. We are happy to know that we were able to address the issue promptly and make the financing process easy for you. Your feedback is appreciated, and we look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

April 13, 2026

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Every individual was friendly and professional from Ryan the Salesman to the finance person and Ryan’s boss. More

by huttmannrod
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Self, Ryan O'Connor, Mike Olvera, Matt Hoover, Angela Alvarez

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Apr 14, 2026

Robert Brogden Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience with our team at Robert Brogden's Olathe Buick GMC. It's great to know that Ryan and the rest of the staff made a positive impression. We look forward to seeing you again soon! The Robert Brogden Buick GMC Team

April 11, 2026

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Jimmy carpenter was amazing to work with he made the whole process quick and easy! I’ll be back to see him for sure! More

by bjhougland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Carpenter

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Apr 20, 2026

Robert Brogden Buick GMC responded

Thank you for your wonderful review, BJ! We’re thrilled to hear that you had an amazing experience working with Jimmy at Robert Brogden's Olathe Buick GMC. Our team strives to make the process quick and easy for our valued customers. We look forward to seeing you again soon! The Robert Brogden Buick GMC Team

April 11, 2026

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Employee Rating

Friendly staff, knowledgeable about the vehicles they are selling, and willing to go the extra mile More

by DMROSS07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Carpenter, Angela Alvarez

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Apr 20, 2026

Robert Brogden Buick GMC responded

Thank you for your kind words, Ross! We’re thrilled to hear the staff was friendly and knowledgeable. Going the extra mile is always a priority, and it’s wonderful to know those efforts made a difference. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

April 11, 2026

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Employee Rating

Knowledgeable, friendly, the customer service was outstanding. I would highly recommend Robert Brogden for purchases and services. More

by Raelyn Dutra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Blackburn

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Apr 14, 2026

Robert Brogden Buick GMC responded

Thank you for your review, Raelyn! We’re happy to hear you found our customer service to be outstanding and that our team was knowledgeable and friendly. Your recommendation means a lot to us at Robert Brogden's Olathe Buick GMC. We look forward to assisting you again for future purchases and services! The Robert Brogden Buick GMC Team

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