Cesar Martinez
Cesar Martinez at Toyota of Rockwall
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Cesar Martinez | Page 24

Assistant Service Manager

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

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4.6
247 Reviews
4.6

247 Reviews

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247 Reviews of Cesar Martinez

March 31, 2022

Dealership Rating
Employee Rating

Excellent service. Employees knew exactly what they were doing and car finished on time. I would the services More

by Deborahs18Deborah Stinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Landrum, Kevin McGuire, Sam Heidel, Kasey Boysaw , Larry Davis, Josue Gutierrez, Don Maddran, Juan Moran, Carlos Perez

Mar 31, 2022

Toyota of Rockwall responded

Deborah, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Toyota of Rockwall. Please don't hesitate to reach out if you need anything else.

Mar 31, 2022

Toyota of Rockwall responded

Deborah, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 30, 2022

Dealership Rating
Employee Rating

The service people were great ! The waiting area was nice! The work was completed quickly ! More

by princessdm78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott

Mar 31, 2022

Toyota of Rockwall responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 26, 2022

Dealership Rating
Employee Rating

Had appt for recall on rear cab mounted brake light. What was a two hour job according to the recall notice took over four hours. Unsatisfactory. More

by DEANDCE
Recommend Dealer
No
Apr 13, 2022

Toyota of Rockwall responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

March 24, 2022

Dealership Rating
Employee Rating

The customer service from everyone was very friendly and attentive. I went in for an oil service, and someone was there to greet me as soon as I pulled in. My car was done in less then 45 minutes. They also More

by BABYDUSTY_2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Landrum, Kevin McGuire, Sam Heidel, Kasey Boysaw , Larry Davis, Josue Gutierrez, Justin Hogue, Don Maddran, Juan Moran

Mar 25, 2022

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 22, 2022

Dealership Rating
Employee Rating

They were fast and great customer service at this dealership. We have bought out last 4 vehicles from there. More

by JGLIDE0500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 22, 2022

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We appreciate you being one of our loyal customers, and we look forward to working with you again.

March 19, 2022

Dealership Rating
Employee Rating

Love the service department. They are always very pleasant and knowledgeable. Work is done in a timely manner and dealership is always very clean. More

by texsgirl54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 20, 2022

Toyota of Rockwall responded

We appreciate your business and our team looks forward to serving you again soon!

March 18, 2022

Dealership Rating
Employee Rating

Cesar has always taken good care of us. After we had everything necessary to bring my Prius up to the 90,000 requirements, over $2,000 worth of work, she ran wonderfully. Unfortunately, whi More

by eaglesx2dad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 20, 2022

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

March 08, 2022

Dealership Rating
Employee Rating

Great service in all the details on my Toyota corolla. Well done. Very professional people. More

by JUAN.VILCA1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Mar 08, 2022

Toyota of Rockwall responded

Juan, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall, we look forward to having you as one of our valued customers for many more years to come!

March 05, 2022

Dealership Rating
Employee Rating

I appreciate having an assigned service manager, for the consistency of knowing my car's history & also the owner. The shuttle service is helpful if you don't want to wait at the dealership. More

by phwalt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 05, 2022

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 05, 2022

Dealership Rating
Employee Rating

Super great down to earth employees that I have personally been around and talked to about my camry and there workmanship and professional mannerisms is bar nun awesome 👌 More

by Mike higgins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel, Kasey Boysaw , Larry Davis, Josue Gutierrez, Justin Hogue, Don Maddran, Carlos Perez, Stephanie Sanchez, Nemo

Mar 07, 2022

Toyota of Rockwall responded

Thank you so much for your kind words, Mike, and for taking the time to leave us this wonderful feedback!

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