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168 Reviews
Write a Review168 Reviews of Chad Clarke
April 15, 2024
I was promised a deal with the car I wanted. Initially, they did the best they could and I was happy. I left the dealership knowing everything on my end AND their end was resolved. However, afte Initially, they did the best they could and I was happy. I left the dealership knowing everything on my end AND their end was resolved. However, after a few weeks, I keep getting these credit inquiry alerts. I reached out to Andrea Briggs and she said they had some issues finalizing with the banks.This response had me worried and wondered why this was not resolved at the time of the negotiations and they let me drive the car off the lot. Andrea told me she will get this taken care of and get this settled. Unfortunately after so many texts, late replies and no updates. It was a hard decision to return the car after 3 weeks of having it. The finance and sales dept need to do a better job of informing the customer and provide honest updates. I am very disappointed and unhappy about this whole sale process. Will not be doing business with Kia Garden Grove. More
Other Employees Tagged: Andrea Biggers
April 02, 2024
Everyone was fantastic and helpful. Made us feel welcome and quick to answer any questions we had. My wife and I thank you and we will be back again! Made us feel welcome and quick to answer any questions we had. My wife and I thank you and we will be back again! More
March 26, 2024
Chad and Javier were extremely helpful! They didn’t have the exact car I wanted on the lot and Chad found the exact car I wanted and expedited it down to Garden Grove to seal the deal! I ca They didn’t have the exact car I wanted on the lot and Chad found the exact car I wanted and expedited it down to Garden Grove to seal the deal! I came back to the dealership the next day and left with my new car! More
Other Employees Tagged: Javier
March 21, 2024
Awesome staff. . especially the way my purchase went..thank you, thank you!!!! Especially Aldo for his patience and understanding . especially the way my purchase went..thank you, thank you!!!! Especially Aldo for his patience and understanding More
Other Employees Tagged: Aldo Orea , Aldo Orea
March 21, 2024
I truly appreciate and thank you for listening to me about the way my purchase of my Kia carnival went. I would like to thank the staff for caring and doing such great work....Keep it up!!! about the way my purchase of my Kia carnival went. I would like to thank the staff for caring and doing such great work....Keep it up!!! More
Other Employees Tagged: Aldo Orea
March 21, 2024
Super smooth buying process. They were very accommodating and helpful. Very happy with my car They were very accommodating and helpful. Very happy with my car More
Other Employees Tagged: Chris Mcgregor, Mike Mosier
March 12, 2024
Always great service. I work for Kia and that is where I recommend my friends and family go to I work for Kia and that is where I recommend my friends and family go to More
Other Employees Tagged: Emetrio (E.T.) Torrez
March 07, 2024
One of the greatest vehicle purchase experience I’ve had. Transaction was smooth, awesome customer service and very nice staff. I would definitely recommend this dealership to everyone. Transaction was smooth, awesome customer service and very nice staff. I would definitely recommend this dealership to everyone. More
Other Employees Tagged: Chris Mcgregor, Mike Mosier , Gio