Chad Ellis
Chad Ellis at Russ Darrow Chrysler Dodge Jeep RAM of Madison

Chad Ellis

General Manager

Russ Darrow Chrysler Dodge Jeep RAM of Madison

3502 Lancaster Dr
Madison, WI 53718

Contact Me
not yet
rated
4 Reviews
not yet
rated

4 Reviews

Write a Review

4 Reviews of Chad Ellis

May 03, 2026

Dealership Rating
Employee Rating

No accountability, they do not keep their word. They do not care about the customer, only the sale. More

by Larrylallen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
May 06, 2026

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your review, Larry. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Chad Ellis chad.ellis@russdarrow.com

July 01, 2025

Dealership Rating
Employee Rating

Everything was great. . the detailing needs to be better. Left streaks of cleaning agents that I am having trouble getting rid of. All in all. Great experience and fair. More

by DUSTINHUGHES675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucas Dendaas , Destiny Handel, Krisha Saley

Jul 02, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Dustin, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Chad Ellis chad.ellis@russdarrow.com

June 27, 2025

Dealership Rating
Employee Rating

They are so welcoming and understanding! It is my first time purchasing a vehicle and they not only answered all my questions but also calmed my anxiety about it by having patience with me More

by anaclaraondoangue
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carissa Ferguson , Matthew Sands

Jun 28, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Russ Darrow Chrysler Dodge Jeep RAM of Madison are glad to have you as a customer. Chad Ellis chad.ellis@russdarrow.com

May 23, 2025

Dealership Rating
Employee Rating

My car went to the shop 3 times before they figured out the issue. They beat around the bush with fixing it. By the time they figured out the issue my dealer warranty was up and it had to go through my ext More

by cummins9.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 27, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Pat Deery pat.deery@russdarrow.com Chad Ellis chad.ellis@russdarrow.com

Dealership Inventory (246 Vehicles)

new 2026 Chrysler Pacifica car, priced at $39,946
2026 Chrysler Pacifica
new
Diamond Black Crystal Pearlcoat exterior
Automatic
Front-wheel Drive
used 2025 Jeep Grand Cherokee car, priced at $39,047
2025 Jeep Grand Cherokee
used
Diamond Black Crystal Pearlcoat exterior
Automatic
Four-wheel Drive
used 2022 Subaru Forester car, priced at $24,799
2022 Subaru Forester
used
Cascade Green Silica exterior
Automatic
All-wheel Drive
new 2025 Jeep Grand Cherokee L car, priced at $50,543
2025 Jeep Grand Cherokee L
new
Diamond Black Crystal Pearlcoat exterior
Automatic
Four-wheel Drive
used 2025 Jeep Compass car, priced at $23,475
2025 Jeep Compass
used
Red Hot Pearlcoat exterior
Automatic
Four-wheel Drive
used 2023 Chevrolet Traverse car, priced at $31,228
2023 Chevrolet Traverse
used
Mosaic Black Metallic exterior
Automatic
All-wheel Drive