Jake Welsh
Jake Welsh at Russ Darrow Chrysler Dodge Jeep RAM of Madison

Jake Welsh

Finance Manager

Russ Darrow Chrysler Dodge Jeep RAM of Madison

3502 Lancaster Dr
Madison, WI 53718

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4.5
10 Reviews
4.5

10 Reviews

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10 Reviews of Jake Welsh

June 10, 2026

Dealership Rating
Employee Rating

The staff was very helpful and friendly. I would definitely buy from them again in the future More

by Wenford81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Johnson, Parker Rogalla

Jun 10, 2026

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for highlighting how helpful and friendly our team was. We’re thrilled to have earned your trust and look forward to helping you again in the future. Chad Ellis chad.ellis@russdarrow.com

June 02, 2026

Dealership Rating
Employee Rating

Parker and Jake were nice and they were easy to work with. They didn't make the process difficult and explained the paperwork thoroughly. More

by Cassidy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Parker Rogalla

Jun 02, 2026

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for sharing your feedback. We’re pleased that Parker and Jake made the process straightforward and thoroughly explained the paperwork for your used Chevrolet 1500. Enjoy your Chevrolet 1500. Chad Ellis chad.ellis@russdarrow.com

May 27, 2026

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Employee Rating

My new vehicle has burned in water spots on all the windows it 2024 the windshield looks like the vehicle was in a fire the bottom center and corners are burnt, I’ve tried to clean and was unable to re More

by Justin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Johnson, Trent Eisch

May 28, 2026

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Providing a 5-star experience is our top priority, so we're disappointed to hear this, Justin. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns. Chad Ellis chad.ellis@russdarrow.com

May 29, 2026

Justin responded

I must say, I was contacted, two days after the purchase and explained the issue, I was than told to bring the vehicle in, after two of the employees looking at the so called (water spots) the vehicle’s exterior was detailed, there is still water fall style drips on the rear bumper. and marks around the edges of the windows as if their buffer worked the center and worked around. Overall compared to how it was I’m definitely I lot a happier, I feel good that they reached out willing to help.

May 26, 2026

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Employee Rating

This was the easiest, friendliest, and smoothest car buying process I have ever experienced. Parker is an amazing car salesman and wonderful person. He made the car buying experience truly a fantastic e More

by cynthiahuttner07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Parker Rogalla

May 26, 2026

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

It’s fantastic to hear Parker made your used Jeep Gladiator purchase so easy and welcoming. Thank you for trusting our team throughout this smooth process. Wishing you many great adventures in your Gladiator. Chad Ellis chad.ellis@russdarrow.com

May 03, 2026

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Employee Rating

No accountability, they do not keep their word. They do not care about the customer, only the sale. More

by Larrylallen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
May 06, 2026

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your review, Larry. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Chad Ellis chad.ellis@russdarrow.com

March 13, 2026

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Employee Rating

Glad we made a deal on the vehicle, just wish it was easier for buyer to get to end point. More

by Leuzingerkevin1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Parker Rogalla

Mar 17, 2026

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Chad Ellis chad.ellis@russdarrow.com

February 03, 2026

Dealership Rating
Employee Rating

Our experience was positive. Parker helped us fine tune our preferences, matched us to a truck style and helped make our decision without huge difficulties. He was accessible, More

by cscudder84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Parker Rogalla

Feb 03, 2026

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for sharing your positive experience. We’re glad Parker guided you to a Ram 1500 that fit your needs, answered all your questions, and made the paperwork straightforward. Enjoy your new Ram 1500, and reach out if we can assist further.

January 21, 2026

Dealership Rating
Employee Rating

We were not looking forward to car shopping in 5 degree weather, but Russ Darrow made it bearable and easy. Their website was easy to use to check out the cars they had in stock and once we arrived, Parker More

by Stephanie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Parker Rogalla

Jan 22, 2026

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Stephanie, it's great to hear that Parker was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison! Chad Ellis chad.ellis@russdarrow.com

December 16, 2025

Dealership Rating
Employee Rating

The dealership treated us respectively and without pressure. Parker was a very kind, and knowledgeable sales person. He was patient and explained the functions of the vehicle until we were comfortable More

by bwdtpp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Parker Rogalla

Dec 17, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Chrysler Dodge Jeep RAM of Madison. Chad Ellis chad.ellis@russdarrow.com

November 30, 2025

Dealership Rating
Employee Rating

Parker was very knowledgeable, listened to what I needed. He's a great asset to this company More

by cherylmayr56
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Parker Rogalla

Nov 30, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thanks for your feedback on your recent visit to Russ Darrow Chrysler Dodge Jeep RAM of Madison. It's great to hear that we were able to assist you and that you had such a positive experience. Chad Ellis chad.ellis@russdarrow.com

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