Tyler Johnson
Tyler Johnson at Russ Darrow Chrysler Dodge Jeep RAM of Madison

Tyler Johnson

Sales Manager

Russ Darrow Chrysler Dodge Jeep RAM of Madison

3502 Lancaster Dr
Madison, WI 53718

Contact Me
4.5
40 Reviews

Dealership Experience

8 yrs, 1 mo

Industry Experience

10 yrs, 1 mo

4.5

40 Reviews

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40 Reviews of Tyler Johnson

June 10, 2026

Dealership Rating
Employee Rating

The staff was very helpful and friendly. I would definitely buy from them again in the future More

by Wenford81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Parker Rogalla, Jake Welsh

Jun 10, 2026

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for highlighting how helpful and friendly our team was. We’re thrilled to have earned your trust and look forward to helping you again in the future. Chad Ellis chad.ellis@russdarrow.com

May 27, 2026

Dealership Rating
Employee Rating

My new vehicle has burned in water spots on all the windows it 2024 the windshield looks like the vehicle was in a fire the bottom center and corners are burnt, I’ve tried to clean and was unable to re More

by Justin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jake Welsh, Trent Eisch

May 28, 2026

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Providing a 5-star experience is our top priority, so we're disappointed to hear this, Justin. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns. Chad Ellis chad.ellis@russdarrow.com

May 29, 2026

Justin responded

I must say, I was contacted, two days after the purchase and explained the issue, I was than told to bring the vehicle in, after two of the employees looking at the so called (water spots) the vehicle’s exterior was detailed, there is still water fall style drips on the rear bumper. and marks around the edges of the windows as if their buffer worked the center and worked around. Overall compared to how it was I’m definitely I lot a happier, I feel good that they reached out willing to help.

May 25, 2026

Dealership Rating
Employee Rating

Sales was great! Our sales person was the only person who came out and made any attempt to see us. The rest need to get off their lazy xxxxx More

by PAMAHER46
Recommend Dealer
Yes

Other Employees Tagged: Tyler Johnson

May 26, 2026

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We are very happy to have provided you with such a positive experience! We sincerely appreciate your feedback, value your business, and look forward to your next visit. Chad Ellis chad.ellis@russdarrow.com

May 23, 2026

Dealership Rating
Employee Rating

The entire purchasing process was enjoyable. This is the third car I've bought/leased from Bob Phillips, who is a joy to work with. Financing was quick and easy, too. More

by NORMANDMARGIE95
Recommend Dealer
Yes

Other Employees Tagged: Tyler Johnson

May 23, 2026

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We’re thrilled you found the purchasing process enjoyable for your third Jeep and that financing was quick. We’ll share your kind words with Tyler and the team. We look forward to assisting you again. Chad Ellis chad.ellis@russdarrow.com

May 03, 2026

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Employee Rating

No accountability, they do not keep their word. They do not care about the customer, only the sale. More

by Larrylallen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
May 06, 2026

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your review, Larry. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Chad Ellis chad.ellis@russdarrow.com

April 26, 2026

Dealership Rating
Employee Rating

Parker was great! He helped find an affordable hybrid with everything I wanted, and was able to make it a pleasant experience at the dealership. More

by tynan.rhodes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luke Benson, Parker Rogalla

Apr 26, 2026

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We’re thrilled Parker helped you find an affordable Toyota hybrid with everything you wanted. It’s wonderful the experience was both smooth and enjoyable. Enjoy your new ride! Chad Ellis chad.ellis@russdarrow.com

April 17, 2026

Dealership Rating
Employee Rating

Very friendly Robert Philips was Very professional and helpful I would recommend him to anyone More

by RODLOTHE
Recommend Dealer
Yes

Other Employees Tagged: Tyler Johnson

Apr 17, 2026

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for recommending our team and for choosing a new Ram. We’re glad Tyler was friendly and professional while assisting you. Please let us know if there’s anything else we can do. Chad Ellis chad.ellis@russdarrow.com

April 11, 2026

Dealership Rating
Employee Rating

It was a good experience but felt rushed. We had asked 4 times what our interest rate was going to be because our current interest rate on the vehicle we traded in was 5.99% and they said the More

by Jan_sanemeterio
Recommend Dealer
Yes

Other Employees Tagged: Tyler Johnson

Apr 13, 2026

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send me a message. Chad Ellis chad.ellis@russdarrow.com

March 07, 2026

Dealership Rating
Employee Rating

Very friendly, smooth, and efficient! All handled professionally and efficiently Tyler and Parker were not very helpful More

by HappyOwner
Recommend Dealer
Yes

Other Employees Tagged: Tyler Johnson

Mar 09, 2026

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Russ Darrow Chrysler Dodge Jeep RAM of Madison are glad to have you as a customer. Chad Ellis chad.ellis@russdarrow.com

February 25, 2026

Dealership Rating
Employee Rating

Experience overall purchasing my kid’s first truck was very good. The fellas worked with us to get the truck of choice cleaned up and ready for purchase. Then worked to get financing for a first time bu More

by GFORCE3323
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luke Benson, Parker Rogalla

Feb 26, 2026

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Chad Ellis chad.ellis@russdarrow.com

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