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Chaise Merritt
Chaise Merritt at Norman Frede Chevrolet Co.

Chaise Merritt

Service Advisor

Norman Frede Chevrolet Co.

16801 Feather Craft Ln
Houston, TX 77058

4.9
33 Reviews
4.9

33 Reviews

Write a Review

33 Reviews of Chaise Merritt

April 11, 2024

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Employee Rating

Nice dealership. Got my vehicle oil Change and they did an amazing job with it quick service. More

by Edwashington83
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Waggoner, Terry Scott

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Apr 12, 2024

Norman Frede Chevrolet Co. responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, The Norman Frede Chevrolet Team

March 17, 2024

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I had an excellent experience! My salesperson was very knowledgeable and answered any questions I had. I look forward to telling others about my great buying experience! More

by wbriones95
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Cox, Chance Merritt, Lenny Gordon, Kyle Scheck, Tonia Allen

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Mar 20, 2024

Norman Frede Chevrolet Co. responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

March 06, 2024

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Excellent service. Very fast and easy oil change and tire rotation. They used my oil and filter. I will be back. More

by gtobeck
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Recommend Dealer
Yes
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Mar 08, 2024

Norman Frede Chevrolet Co. responded

Thank you for the feedback! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, The Norman Frede Chevrolet Team

March 03, 2024

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Came in for my oil change. Took less than an hour. Great place to get my car serviced. Will keep coming back. More

by ematthes8
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Service Time
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Recommend Dealer
Yes
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Mar 05, 2024

Norman Frede Chevrolet Co. responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. We will pass your feedback along to the team! Sincerely, The Norman Frede Chevrolet Team

February 14, 2024

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Easy to schedule, prompt on appointment time, friendly and courteous, quality care and attention. Have done business with them for years and hopefully years to come. More

by terry.mcelroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allan Reinartz, Trever Craigie, Jacob Hudson, Paula Godail

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Feb 16, 2024

Norman Frede Chevrolet Co. responded

Terry, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Norman Frede Chevrolet Team

January 12, 2024

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I really appreciate your help! ! Your team is the best ever thank you so much More

by LoR3na68!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allan Reinartz, Eddie Cox, Trever Craigie, Jacob Hudson, Paula Godail, Alejandro Ayala , Kevin Martinez

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Jan 15, 2024

Norman Frede Chevrolet Co. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Norman Frede Chevrolet Team

December 22, 2023

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This is a great dealership to have your vehicle services performed at. Great customer service team. More

by Charles B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allan Reinartz, Eddie Cox, Trever Craigie, Jacob Hudson, Katherine Garcia, Paula Godail, Alejandro Ayala , David Lopez

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Dec 23, 2023

Norman Frede Chevrolet Co. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Charles. Sincerely, The Norman Frede Chevrolet Team

December 20, 2023

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Thank you for the great service Trever and thank you for being Great Dealership in sales and service the whole staff was friendly and professional thank you !!!! More

by Lmgordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allan Reinartz, Eddie Cox, Trever Craigie, Kyle Booth, Jacob Hudson, Katherine Garcia, Paula Godail, Alejandro Ayala , David Lopez

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Dec 21, 2023

Norman Frede Chevrolet Co. responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Norman Frede Chevrolet Team

December 18, 2023

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Quick and ready under 30 mins. Very satisfied with the timing of the service. Good. More

by T. McGee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trever Craigie

Helpful 1
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Dec 19, 2023

Norman Frede Chevrolet Co. responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Norman Frede Chevrolet Team

November 21, 2023

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People were very pleasant to deal with. Addressed all of my concerns. I was very happy with the way I was treated by all personnel. More

by hbmustang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Nov 22, 2023

Norman Frede Chevrolet Co. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Norman Frede Chevrolet Team

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