Tonia Allen
Tonia Allen at Norman Frede Chevrolet Co.
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Tonia Allen

Finance Manager

Norman Frede Chevrolet Co.

16801 Feather Craft Ln
Houston, TX 77058

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5.0
26 Reviews
5.0

26 Reviews

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26 Reviews of Tonia Allen

March 30, 2024

Dealership Rating
Employee Rating

Great deals/ honesty/ customer service out of the world. A dealership that you can depend on . Both of my daughters and I will never go anywhere else. Thanks Kyle and Tonia!! More

by Sue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Scheck

Apr 02, 2024

Norman Frede Chevrolet Co. responded

Sue, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your family's continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Norman Frede Chevrolet Team

March 26, 2024

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Very good people to deal with. And they will make you a good deal.Thanks Mr.Moyer More

by gmoyer12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terry Scott

Mar 28, 2024

Norman Frede Chevrolet Co. responded

First and foremost thank you so much for leaving this fantastic review! At Norman Frede Chevrolet, our team will do whatever it takes to make sure our guests get the best deal. We hope you are continuing to enjoy your new vehicle and can't wait to see you again soon! Sincerely, The Norman Frede Chevrolet Team

March 17, 2024

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I had an excellent experience! My salesperson was very knowledgeable and answered any questions I had. I look forward to telling others about my great buying experience! More

by wbriones95
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 20, 2024

Norman Frede Chevrolet Co. responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

March 09, 2024

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Norman Frede is a great dealership, they don’t add on all the extra cost like ceramic coating, window tinting, aftermarket floor mats, etc. that’ll jack up the price $3k or more on the MSRP. Salesman Brett More

by mccombs11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Barr

Mar 12, 2024

Norman Frede Chevrolet Co. responded

Thank you for taking the time to share your feedback regarding your experience at Norman Frede Chevrolet and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, The Norman Frede Chevrolet Team

February 26, 2024

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Ready to answer all my questions. Very good at explaining the car to me. I would recommended your dealership t0 my friends More

by ruthphilbr11@hotmail.com
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amy Bowlin, Ana Villa

Feb 29, 2024

Norman Frede Chevrolet Co. responded

We really appreciate the kind recommendation, Ruth. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, The Norman Frede Chevrolet Team

February 14, 2024

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We have always had a pleasant experience with your dealership, this is our second truck we’ve bought in the last five years with you guys, and always been very happy. Greg has always handled the situa More

by dbivens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gregg McAlpine, Joan McKinney

Feb 16, 2024

Norman Frede Chevrolet Co. responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car-buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Norman Frede Chevrolet Team

February 02, 2024

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It was the best car buying experience we've had! !! From our sales person, Ana, to the financial manager (I forget his name) to our loan manager, Tonya, everyone was fantastic. Each member checked in More

by Amanda.wagner2011
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Ana Villa

Feb 02, 2024

Norman Frede Chevrolet Co. responded

Congratulations on your new vehicle, Amanda. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with our team was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Norman Frede Chevrolet Team

January 28, 2024

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The staff at Norman Frede was professional and respectful. They ensured I received the best experience. My salesman Jared was great! He made sure I left satisfied. More

by Kobehernandez
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jared Gaspard

Jan 31, 2024

Norman Frede Chevrolet Co. responded

First and foremost, thank you for stopping by to leave this incredible review, Kobe. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. We're happy to see that your visit reflects these values and that Jared assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, The Norman Frede Chevrolet Team

January 27, 2024

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Honest and so easy. Had the car I wanted. Everything negotiated before I walked in. Great experience. Wonderful no pressure staff and walked me thru all options More

by Donna.Abke
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jared Gaspard

Jan 30, 2024

Norman Frede Chevrolet Co. responded

Thank you so much for taking the time to share your feedback with us, Donna! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Norman Frede Chevrolet Team

January 21, 2024

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Our sales rep Andrew helped us find a Tahoe at the plant in Dallas. Had it sent to dealership for us. Exactly what we wanted, every detail. Very friendly and knowledgeable. Finance lady was knowledgeable an More

by Bryan Blackburn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Reyes

Jan 23, 2024

Norman Frede Chevrolet Co. responded

Thank you so much for this lovely review, Bryan! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Andrew and our team was helpful during your visit and that you love your new Tahoe. If you have any questions, please don't hesitate to reach out to us again. Sincerely, The Norman Frede Chevrolet Team

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