Charles Diaz
Charles Diaz at City Volkswagen of Chicago
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Charles Diaz

Sales Specialist

City Volkswagen of Chicago

5330 W. Irving Park Road
Chicago, IL 60641

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5.0
214 Reviews
5.0

214 Reviews

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214 Reviews of Charles Diaz

April 30, 2024

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Employee Rating

My dad celebrated his 82nd birthday with the most kindest people ever. Our experience was amazing! Dad was so happy and absolutely no words can describe the love he felt. This is one birthday he will neve More

by Aimone70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 30, 2024

City Volkswagen of Chicago responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Anthony Manteca - amanteca@cityvwchicago.com

April 29, 2024

Dealership Rating
Employee Rating

A special thank you to Edgar, the Sales Manager, who made my experience as smooth as possible. Buying a car could give you anxiety, however, Charles Diaz, my Salesperson, would smooth your worries. With exce More

by Kya W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Anaya

Apr 29, 2024

City Volkswagen of Chicago responded

Hi Kya: Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at City Volkswagen of Chicago are glad to have you as a customer. Anthony Manteca - amanteca@cityvwchicago.com

April 28, 2024

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Employee Rating

Had great conversations with my sales associate Charles and the manager Lazaro. They gave me a fair trade on my trade in vehicle and help me set up good terms for me lease. I have been here for 3 hours More

by jonathonlanphier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evelyn Franchi, Lazaro Del Sol

Apr 29, 2024

City Volkswagen of Chicago responded

Hi Jonathon: Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing City Volkswagen of Chicago! Anthony Manteca - amanteca@cityvwchicago.com

April 15, 2024

Dealership Rating
Employee Rating

Charles and Evelyn were great to work with to buy out my 2020 Jetta. Thanks to you both for answering all our questions! More

by doravitalone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evelyn Franchi

Apr 15, 2024

City Volkswagen of Chicago responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Dora, please let us know. Anthony Manteca - amanteca@cityvwchicago.com

March 30, 2024

Dealership Rating
Employee Rating

Second time at City, Charles took care of my family and I when looking to trade in our Tiguan. Friendly, Patient and attentive to details when providing him our budget preference and wants we were looking fo More

by otapia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2024

City Volkswagen of Chicago responded

Thank you so much for your positive review! We're thrilled to hear that you enjoyed your experience with us. We strive to provide a world-class experience, and your feedback means a lot to us. We look forward to welcoming you back soon! Anthony Manteca General Sales Manager

March 30, 2024

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Employee Rating

Charles Diaz was a great salesman he was patient and explained the entire process with financing. More

by Calvin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2024

City Volkswagen of Chicago responded

Thank you so much for your positive review! We're thrilled to hear that you enjoyed your experience with us. We strive to provide a world-class experience, and your feedback means a lot to us. We look forward to welcoming you back soon! Anthony Manteca General Sales Manager

March 14, 2024

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The dealership was amazing, there were lots of cars to choose from and the staff was really helpful. They were friendly and even though I came to the dealership unprepared they assured me I’d be fine and More

by Lamareon Pope
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2024

City Volkswagen of Chicago responded

Thank you so much for your positive review! We're thrilled to hear that you enjoyed your experience with us. We strive to provide a world-class experience, and your feedback means a lot to us. We look forward to welcoming you back soon!

March 09, 2024

Dealership Rating
Employee Rating

Charles was great. Gave us a test drive, answered all out questions and was willing to work with us until the last minute. Excelent service, 2nd car at City VW. More

by Raul Seniot
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evelyn Franchi , Anthony Manteca

Apr 08, 2024

City Volkswagen of Chicago responded

Thank you so much for your positive review! We're thrilled to hear that you enjoyed your experience with us. We strive to provide a world-class experience, and your feedback means a lot to us. We look forward to welcoming you back soon!

March 09, 2024

Dealership Rating
Employee Rating

Charles Diaz patiently answered all my questions and hosted two test drives. He’s a real gentleman. The car he sold us is a great fit. I’m very satisfied. More

by beckermultimedia
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Apr 02, 2024

City Volkswagen of Chicago responded

Thank you so much for your positive review! We're thrilled to hear that you enjoyed your experience with us. We strive to provide a world-class experience, and your feedback means a lot to us. We look forward to welcoming you back soon!

March 09, 2024

Dealership Rating
Employee Rating

Very pleasant experience with Iryna, sales manager, and our sales consultant Charles Diaz. Charles was patient and understanding as the was our first purchase in a very long time. He worked to meet all our More

by rafael Pol
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2024

City Volkswagen of Chicago responded

Thank you so much for your positive review! We're thrilled to hear that you enjoyed your experience with us. We strive to provide a world-class experience, and your feedback means a lot to us. We look forward to welcoming you back soon!

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