Check out Charles Diaz's reviews on DealerRater

March 08, 2024

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C Diaz was very helpfull. Friendly staff and great service all around. I’m very satisfied with City VW Friendly staff and great service all around. I’m very satisfied with City VW More

by Raul Seniot

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Recommend Dealer

Yes

Other Employees Tagged: Evelyn Franchi , Anthony Canela

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Apr 02, 2024 -

City Volkswagen of Chicago responded

Thank you so much for your positive review! We're thrilled to hear that you enjoyed your experience with us. We strive to provide a world-class experience, and your feedback means a lot to us. We look forward to welcoming you back soon!

March 08, 2024

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Great Service today from Mara Martinez and Charles Diaz! Excellent dealership and conveniently located in the city. Excellent dealership and conveniently located in the city. More

by Andrwbndr

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Recommend Dealer

Yes

Other Employees Tagged: Mara Martinez

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Apr 02, 2024 -

City Volkswagen of Chicago responded

Thank you so much for your positive review! We're thrilled to hear that you enjoyed your experience with us. We strive to provide a world-class experience, and your feedback means a lot to us. We look forward to welcoming you back soon!

March 06, 2024

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Coming to amazing car dealer met Ray Cotto at City Volkswagen in Chicago walked in walking and came out driving a beautiful Volkswagen Tiguan down and give him a call at 773-794-7800 believe me you go Volkswagen in Chicago walked in walking and came out driving a beautiful Volkswagen Tiguan down and give him a call at 773-794-7800 believe me you going to be happy with the service beautiful people and Latino child 2020 so if you need More

by Ivetter924

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Recommend Dealer

Yes

Other Employees Tagged: Ray Cotto, Edgar Anaya

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Apr 02, 2024 -

City Volkswagen of Chicago responded

Thank you so much for your positive review! We're thrilled to hear that you enjoyed your experience with us. We strive to provide a world-class experience, and your feedback means a lot to us. We look forward to welcoming you back soon!

March 05, 2024

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Charles was awesome, he was very patient with me throughout the process. Everyone treated us well and I’m happy I went there. throughout the process. Everyone treated us well and I’m happy I went there. More

by ale.tafoya8

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Recommend Dealer

Yes

Other Employees Tagged: Clemente Garibay, Evelyn Franchi

Helpful 0

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Apr 02, 2024 -

City Volkswagen of Chicago responded

Thank you so much for your positive review! We're thrilled to hear that you enjoyed your experience with us. We strive to provide a world-class experience, and your feedback means a lot to us. We look forward to welcoming you back soon!

February 28, 2024

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Well rounded individual who was honest and really took care for of our needs. Didn't hassle us. care for of our needs. Didn't hassle us. More

by cv2bball

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Recommend Dealer

Yes

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Apr 02, 2024 -

City Volkswagen of Chicago responded

Thank you so much for your positive review! We're thrilled to hear that you enjoyed your experience with us. We strive to provide a world-class experience, and your feedback means a lot to us. We look forward to welcoming you back soon!

February 26, 2024

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Customer service was outstanding! Really did make sure I had all my needs in 1 vehicle. Really did make sure I had all my needs in 1 vehicle. More

by MarilynD

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Recommend Dealer

Yes

Other Employees Tagged: Edgar Anaya

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February 24, 2024

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Charles is a very pleasant person, very respectful person. Very nice, great dealer and people person. Very nice, great dealer and people More

by StevenA

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Recommend Dealer

Yes

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Apr 08, 2024 -

City Volkswagen of Chicago responded

Thank you so much for your positive review! We're thrilled to hear that you enjoyed your experience with us. We strive to provide a world-class experience, and your feedback means a lot to us. We look forward to welcoming you back soon!

February 23, 2024

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The culture at this dealership is outstanding. Every one works as a team and it runs like a well oiled machine. Making the experience of buying a car painless. Kudos to Charles Diaz, Steve, Alex Every one works as a team and it runs like a well oiled machine. Making the experience of buying a car painless. Kudos to Charles Diaz, Steve, Alex and Clemente. Those guys take customer service to the highest level. Great job guys. More

by harveyvtrejo

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Recommend Dealer

Yes

Other Employees Tagged: Clemente Garibay, Alex Paszkowski , Steve Finnerty

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February 19, 2024

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Needed a reliable brand new car rapidly and was capable to drive out of the dealership in less than 2h with a 2024 VW TAOS thanks to Charles Diaz guidance and efficiency. to drive out of the dealership in less than 2h with a 2024 VW TAOS thanks to Charles Diaz guidance and efficiency. More

by antoineroudaut.pro

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Recommend Dealer

Yes

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Apr 02, 2024 -

City Volkswagen of Chicago responded

Thank you so much for your positive review! We're thrilled to hear that you enjoyed your experience with us. We strive to provide a world-class experience, and your feedback means a lot to us. We look forward to welcoming you back soon!

February 19, 2024

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For sales AND service, no one can beat City VW. We would not ever shop elsewhere. We would not ever shop elsewhere. More

by bill.bein

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Recommend Dealer

Yes

Other Employees Tagged: Justin Russo, Nicolas Dibari, John Rybowiak, Alex Paszkowski

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Apr 02, 2024 -

City Volkswagen of Chicago responded

Thank you so much for your positive review! We're thrilled to hear that you enjoyed your experience with us. We strive to provide a world-class experience, and your feedback means a lot to us. We look forward to welcoming you back soon!