Charles Diaz | Page 21

Charles and Louis were the best sales people we have worked with to date. They were thoughtful, helpful, and ultimately helped us purchase the car we wanted. We would highly recommend them! worked with to date. They were thoughtful, helpful, and ultimately helped us purchase the car we wanted. We would highly recommend them! More

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Charles Diaz and Diego was really very helpful in purchasing my first car in US and it was a very smooth process as a new comer in US. Also they went one step a head in setting up my insurance and iP purchasing my first car in US and it was a very smooth process as a new comer in US. Also they went one step a head in setting up my insurance and iPass for my car to ensure my safe way back to home More

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Our salesman Charles Diaz was great! He was very knowledgeable and took the time to explain all of the features of our new Atlas. We would definitely recommend Charles and City VW to our He was very knowledgeable and took the time to explain all of the features of our new Atlas. We would definitely recommend Charles and City VW to our friends and family. More

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We worked with Charles during the buying process and it was great. He was very helpful in selecting the car that we wanted. I would definitely recommend working with him was great. He was very helpful in selecting the car that we wanted. I would definitely recommend working with him More

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Charles was great to work with and introduced me to my new car that had been on order for 2 years from VW. Great friendly sales staff. new car that had been on order for 2 years from VW. Great friendly sales staff. More

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They were willing to work with me to make sure I was comfortable with my purchase and price. They listened to me and didn’t get pushy when I sat there staring at a paper for five minutes. comfortable with my purchase and price. They listened to me and didn’t get pushy when I sat there staring at a paper for five minutes. More

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I had contacted City VW of Chicago a few weeks back to ask them to inform me if they received an ID.4 which became immediately available for sale (there is a very long delivery time on them). Early last w ask them to inform me if they received an ID.4 which became immediately available for sale (there is a very long delivery time on them). Early last week, I received a call from Charles Diaz informing me that an ID.4 had become available. From that moment onwards, Charles and his colleagues did everything possible to make sure that I became the satisfied new owner of the car. Charles is a real attribute to both City VW of Chicago and to VW as a brand. His demeanor and attitude were absolutely first class. He was extremely personable and professional and not in any way "pushy". I really felt as though I had a partner in the transaction rather than "being sold" a car. Well done and thank you Charles! Well done City VW of Chicago! More

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Charles Diaz was the best! We drove from Indianapolis, about 3.5 hours because of the excellent customer service and experience he provided. He took excellent care of us and we We drove from Indianapolis, about 3.5 hours because of the excellent customer service and experience he provided. He took excellent care of us and we are very grateful! Thank you Charles and the City VW of Chicago Team! More

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Service was adequate - reps on site were friendly, approachable, and most importantly, honest. Would definitely recommend for someone else. approachable, and most importantly, honest. Would definitely recommend for someone else. More

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Charles Diaz was very friendly and down to earth. He explained everything and answer our questions honestly. We would recommend this dealer in the future. He explained everything and answer our questions honestly. We would recommend this dealer in the future. More

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