Charles Mallard
Charles Mallard at Daytona Toyota
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Charles Mallard | Page 3

Certified Online Sales & Leasing

Daytona Toyota

451 N Nova Road
Daytona Beach, FL 32114

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4.4
92 Reviews

My names Charles my friends call me Chuck, and my family calls me CJ, I'm a Florida native born and raised in Port Orange, I've got 4 little brothers and 2 Jack Russels, on my days off I enjoy, mountain biking, fishing and going to the gym. Love making people happy and love vehicles. Automobile sales fits well.

Dealership Experience

8 yrs, 8 mos

Industry Experience

8 yrs, 8 mos

Specialties & Trainings

New & Used Sales / Leasing

Special Finance

View more specialties & trainings

Languages Spoken

English English

Employee Video

4.4

92 Reviews

Write a Review

92 Reviews of Charles Mallard

November 12, 2021

Dealership Rating
Employee Rating

You're scam artist and only care about making the sale. You don't care about us or anything, as long as you profit More

by S.HOFMA
Customer Service
Friendliness
Price
Recommend Dealer
No
Nov 16, 2021

Daytona Toyota responded

Hello. We are very concerned by this feedback and would like to learn more about your experience at Daytona Toyota. Please give our Sales Manager, DJ Garry, a call at 386-255-7475. Thank you.

Nov 16, 2021

S.HOFMA responded

I have called. I called and left a message/note for a manager to call me back. In fact the sales guy Chuck, who did the crappy deal, even texted me and told me to make sure I ask for Remington, when I get a call back. I assume this is him trying to save himself or cover his own back. But I also didn't actually expect someone to call me back. You only care about the sale, the sale is done, so you don't care. Y'all are xxxx

October 10, 2021

Dealership Rating
Employee Rating

Great service, and quick and easy.. didn’t take longer than an hour for an oil change More

by LS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Wilkes, Nick Perry, Gib Dannehower , Jimmy Thibault

Oct 11, 2021

Daytona Toyota responded

Thanks for the 5-star review!

October 09, 2021

Dealership Rating

The best of all is the service department !! Great customer service very professional makes you feel confident and satisfied More

by Lucia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Emily Melanson , Craig Lee

Oct 11, 2021

Daytona Toyota responded

Thanks for the positive feedback on our service department, Lucia, we love to hear it! If you need anything else, please don't hesitate to reach out to us!

September 18, 2021

Dealership Rating
Employee Rating

This was my 3rd purchase from Daytona Toyota. From start to finish everyone was fantastic. It’s truly like family. No stress, honest, kind people. We have zero complaints and we are thrilled with our purcha More

by Cyndimac
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: K’Jorn Simmons 5 stars

Sep 20, 2021

Daytona Toyota responded

Hi Cyndi, we are so glad we could help you with a third purchase at Daytona Toyota! Thank you for choosing our team once again and hope your daughter is enjoying her new ride!

August 03, 2021

Dealership Rating
Employee Rating

Because of the Heath situation not a lot to choose from. Came down to two vehicles but one was used. After an exhausting day back and forth got a great deal on the only one you had left. Happy with the deal More

by Laxcoach08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 03, 2021

Daytona Toyota responded

We appreciate you taking the time to leave such a positive review. Congrats on the Highlander, and we hope we can be of assistance to you again someday.

June 24, 2021

Dealership Rating
Employee Rating

I am a repeat customer of Daytona Toyota. Each experience has been quick, easy and professional! I would not buy a call anywhere else. More

by JDANNEHOWE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gib Dannehower

Jun 25, 2021

Daytona Toyota responded

Thank you for the 5-star review and many visits to Daytona Toyota!

June 22, 2021

Dealership Rating
Employee Rating

i worked with chuck at the used toyota lot, he was excellent in getting me almost the car i wanted, he took the time and pushed through some pretty big hurdles. i was not the easiest customer to deal More

by faulkner199201
Recommend Dealer
Yes
Jun 22, 2021

Daytona Toyota responded

Thank you for the 5-star review and congrats on your car!

June 03, 2021

Dealership Rating

Nice staff but everything that they present as “included” with the purchase ends up costing several thousand in additional service/plan fees that aren’t even needed. Don’t take the time to actually go over w More

by Brandon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 04, 2021

Daytona Toyota responded

Hi Brandon, thank you for taking the time to write us a review. We appreciate the positive feedback on our team. We'd love to ensure your future visits are 5-star experiences, please feel free to reach out to our Sales Manager, DJ Garry, at 386-255-7475. Thank you and have a great day.

May 28, 2021

Dealership Rating
Employee Rating

Service tech I dealt with was great, Heather was wonderful. The mechanic, he drained my transmission fluid instead of my oil, and it turned into an almost 2 week ordeal, that they had my car. So tha More

by OHDO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jackie Babcock, Heather Olsen

Jun 01, 2021

Daytona Toyota responded

Hi, thank you for taking the time to share about your experience. We appreciate the lovely feedback on Heather, and are sorry for the error that kept your vehicle in for service longer.

April 02, 2021

Dealership Rating
Employee Rating

Chuck was very personable and approachable both on the phone and in person. His positivity and upbeat personality helped make the experience more enjoyable, especially with kids in tow. He played with the More

by KW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Remi V

Apr 05, 2021

Daytona Toyota responded

We can’t thank you enough for writing this awesome review for our dealership! We are pleased you had a great time working with Chuck, and please reach out if there's anything more we can do for you.

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