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Charles Prayor
Charles Prayor at Jim Ellis Buick GMC Mall of GA

Charles Prayor

Service Consultant

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.6
105 Reviews
4.6

105 Reviews

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105 Reviews of Charles Prayor

February 26, 2026

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Employee Rating

Charles was great Charles took very good care of me and my vehicle Thank you More

by melpone
Recommend Dealer
Yes

Other Employees Tagged: Charles Prayor

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February 24, 2026

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Employee Rating

Overall happy, was a little disappointed in the check-in process, time it took. Also would have thought tire pressure would have been checked and adjusted, but was not. More

by JAY.YOUNG
Recommend Dealer
Yes

Other Employees Tagged: Charles Prayor

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February 24, 2026

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Employee Rating

Overall happy, was a little disappointed in the check-in process, time it took. Also would have thought tire pressure would have been checked and adjusted, but was not. More

by JAY.YOUNG
Recommend Dealer
Yes

Other Employees Tagged: Charles Prayor

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February 12, 2026

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Service was very great, he was friendly, understanding, and worked quickly to fix my truck!! More

by djgchacon93
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Yes
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Feb 16, 2026

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 11, 2026

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Solid, trustworthy, tells me what I need based on facts vs upselling for no reason. More

by JAMES.LAKE
Recommend Dealer
Yes

Other Employees Tagged: Charles Prayor

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Feb 16, 2026

Jim Ellis Buick GMC Mall of GA responded

We really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

January 28, 2026

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Service was great. Communication was great. My truck was serviced and all recalls were completed. More

by JRGRAVES2
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Recommend Dealer
Yes
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Jan 31, 2026

Jim Ellis Buick GMC Mall of GA responded

We're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

January 23, 2026

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The dealership staff are very friendly, the service is professional and fast, and they made an effort to keep me informed the whole time. More

by Jose Mathias
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Nick Rose, Melissa Toole, Tom Floystrop

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Jan 25, 2026

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

January 20, 2026

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I had a great experience working with Otis. He was patient, transparent, and genuinely personable throughout the entire process. I never felt pressured, and he made sure everything was clear fr More

by adamtom00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Otis Louden, Andrey Nikolaev

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Jan 22, 2026

Jim Ellis Buick GMC Mall of GA responded

Thank you for taking the time to leave a review for us at Jim Ellis Buick GMC Mall of Georgia. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

January 15, 2026

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Employee Rating

Got vehicle in and out on a major engine repair. Kept me imformed of progress. Even sent video. More

by MKF2591
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Recommend Dealer
Yes
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Jan 17, 2026

Jim Ellis Buick GMC Mall of GA responded

We are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 13, 2026

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Employee Rating

Had an appointment with Ed Barnes for service on my daughter’s car. As always, top notch communication and service! More

by michael.langley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Stecker, Ed Barnes, Christie Ledbetter, Nick Rose, Melissa Toole, Brandon Cannon, Tom Floystrop , Kim South

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Jan 15, 2026

Jim Ellis Buick GMC Mall of GA responded

Thank you so much for your positive comments about Jim Ellis Buick GMC Mall of Georgia! We are always more than happy to assist you if anything else comes up. Take care!

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