Charles Scrymgeour | Page 2
Sales & Leasing Consultant
Mercedes-Benz of Natick
253 North Main St
Natick, MA 01760
185 Reviews
Write a Review185 Reviews of Charles Scrymgeour
December 30, 2023
I explained to Charles what I was looking for in a car and he listened to me. I wanted something with easy to get in to and out of, no road noise, smooth ride, and some performance to get on the highway and he listened to me. I wanted something with easy to get in to and out of, no road noise, smooth ride, and some performance to get on the highway and punch it to get passed all the trafic and then cruize with the traffic. He suggested I test out a GLE 450. Well, he russelled one up and away we went. I fell in love again. This car is fantastic!! It had everything on my list. Even though I did not purchase a car from Mercedes of Natick, I did purchase that same GLE 450 in another color. As a direct resut of Charles patiently listeing to me and professionally and expertly convincing me the GLE 450 was the car for me, I have never been happier with a car. If you are seeking the proper car for you or your family, there is no reason to speak with any other Mercedes Benz dearlershiop customer care person than Charles Scrymgeour. Don May CPA, MST 774-454-9647 I Ask the Questions That Save You Money!! More
December 30, 2023
Charles is pretty professional with us. He had answered most of our questions and concerns. He had answered most of our questions and concerns. More
Other Employees Tagged: Danny Kaboub
December 20, 2023
Charles is outstanding! I purchased an E Class and an S Class from Charles this year. Truly the best experiences I've ever had with an automotive sales professional. Charles I purchased an E Class and an S Class from Charles this year. Truly the best experiences I've ever had with an automotive sales professional. Charles was a customer of this dealership for 30+ years prior to going to work for them, so he has a unique expertise and perspective. He was quickly able to ascertain my needs (often before I could articulate them), and find just the right vehicles for me. Charles made it fast and easy for me. It was a true pleasure doing business with him and I look forward to future transactions with Charles. Many thanks. --MPC More
December 13, 2023
When buying a luxury vehicle, there’s an expectation of great customer service. I have to say that Charles Scrymgeour and Jonny T Pham seriously went above and beyond at making my experience perfect. I am great customer service. I have to say that Charles Scrymgeour and Jonny T Pham seriously went above and beyond at making my experience perfect. I am a returning customer, having driven a leased vehicle for the last year a half, and loving so much of what Mercedes has to offer, Charles was an amazing asset in making sure that upgrading to a larger vehicle was going to fit all my needs for both my personal and business use. Charles was so Personable, available and willing to listen to all my plans and needs to make sure I ended up with the correct car, and best price. We really appreciated being able to bond with Charles over the mutual love for pets, and I felt like he truly had our dogs in mind with us as we thought about the amount of space needed for them in a new vehicle. When it came time to pick up the vehicle, Jonny and Charles make a perfect team for giving a crash course in everything there is to know about a car with so much technology. This much new information, not only for myself but for my parents who were present, can be so so daunting and overstimulating. But not when Jonny is the instructor. He makes everything so simple, and is incredibly patient for those of us who are little technologically inept. I remembered working with Jonny with my last vehicle, and again, he WOWS at everything he does. He paid attention to so many details of the buying/pick up experience. He noticed my purple accessories I was wearing, and set the color of the interior LEDS to purple for me. He took the time to take amazing photos of myself and my family with the new car, including a great video. And, with my fear of damaging screens, he took the time to precisely, perfectly install a screen protector on the huge dash screen that extends from driver to passenger side of my GLE 350. I do live about 2 hours away from this location, and while there are a couple closer locations, I need to say that Jonny and Charles are worth making the trip to be greeted with familiar smiles, and people who care. More
Other Employees Tagged: Dan Berube, Danny Kaboub, Kolls Oloko, Jonny Pham
October 27, 2023
Jonny was amazing, his expertise on all the new Mercedes software and the clear explanation made the learning easy. He was polite and professional and knowledgeable. He downloaded all the Mercedes apps on o software and the clear explanation made the learning easy. He was polite and professional and knowledgeable. He downloaded all the Mercedes apps on out iPhone and before he left made sure to tell us to call him if we needed more training. Definitely a 5 star experience More
Other Employees Tagged: Yatin Kamble, Jonny Pham
October 23, 2023
We just leased a vehicle…Charles S. Was great. We have worked with him for the last 10 years or so. We find him very thorough and extremely knowledgeable about Mercedes. He is alwa Was great. We have worked with him for the last 10 years or so. We find him very thorough and extremely knowledgeable about Mercedes. He is always a pleasure to with with! More
Other Employees Tagged: Brian Breidegam, Jonny Pham
October 17, 2023
Recently set out to buy my 1st Mercedes-Benz. Took a ride out Mercedes-Benz of Natick. They happened to just get in a GLK-250 Bluetec. My sales advisor Charles was knowledgeable an did his best a Took a ride out Mercedes-Benz of Natick. They happened to just get in a GLK-250 Bluetec. My sales advisor Charles was knowledgeable an did his best along with the sales manager to get me into a Benz at the best deal possible. Thanks again my family an I appreciate are new ride;JR More
Other Employees Tagged: Yatin Kamble
October 12, 2023
When it came to selecting just the right vehicle with the features and capabilities I sought, Charles Scrymgeour ably assisted me in identifying the best choice for me. And after my purchase, Jonny Pham — w features and capabilities I sought, Charles Scrymgeour ably assisted me in identifying the best choice for me. And after my purchase, Jonny Pham — who is a true expert in all things Mercedes-Benz — helped me to become familiar with my new vehicle by patiently and thoroughly explaining and demonstrating its many features, which was particularly helpful to me being a first-time purchaser of Mercedes-Benz vehicle. More
Other Employees Tagged: Jonny Pham
September 15, 2023
I had an excellent experience at Mercedes Benz of Natick working together with Charles and Jonny. Fantastic purchase explaination by Charles and vehicle lesson overview with Jonny. Great team and amazing pe working together with Charles and Jonny. Fantastic purchase explaination by Charles and vehicle lesson overview with Jonny. Great team and amazing people! More
Other Employees Tagged: Kolls Oloko, Jonny Pham