Charles Sebastian | Page 30
Senior Service Advisor
Lithia Chrysler Jeep of Reno
1050 East Plumb Ln #100
Reno, NV 89502
Love to ride Motorcycles, camp, fish, spend time with friends, volunteering in the community
Read moreDealership Experience
16 yrs, 11 mos
Industry Experience
38 yrs, 5 mos
344 Reviews
Write a Review344 Reviews of Charles Sebastian
May 24, 2019
Another satisfied customer The service, finance and especially parts are all so pleasant to work with! I would recommend this dealership to anyone who lives in Reno! Donna Woody The service, finance and especially parts are all so pleasant to work with! I would recommend this dealership to anyone who lives in Reno! Donna Woody is incredible and very knowledgeable in her department! I enjoy working with Charles in service too, he is very attentive and helpful! Thank you! Dean Gerry More
Other Employees Tagged: Donna Woody, Dana Silva , Ken Lax, Matt Spratt
May 17, 2019
Great Customer Service Always friendly and prompt service when I bring my Jeep in for routine maintenance. I usually work with Robert Pearce, and he has always been nothing Always friendly and prompt service when I bring my Jeep in for routine maintenance. I usually work with Robert Pearce, and he has always been nothing but professional. Thanks everyone! More
Other Employees Tagged: Robert Pearce , Nick Peele
May 13, 2019
Super Service Charlie made our service visit quick and easy. The other folks at the dealership were friendly and we enjoyed the Ofer of wi-fi and the conversations Charlie made our service visit quick and easy. The other folks at the dealership were friendly and we enjoyed the Ofer of wi-fi and the conversations during our wait. Great place! More
May 11, 2019
Great service Working with Charles made things go very smooth! My truck runs great again. It's nice to have someone that's a straight shooter to talk to when gettin Working with Charles made things go very smooth! My truck runs great again. It's nice to have someone that's a straight shooter to talk to when getting work done. More
May 03, 2019
Excellent service center Excellent service, got right in and was treated great. Charles is always very friendly and a pleasure to deal with. We will be back again. Excellent service, got right in and was treated great. Charles is always very friendly and a pleasure to deal with. We will be back again. More
April 26, 2019
Excellent customer service . Went into Livia jeep today to have my car serviced and ran into Cory. He’s personable, well mannered and a great sales person. I haven’t made my de . Went into Livia jeep today to have my car serviced and ran into Cory. He’s personable, well mannered and a great sales person. I haven’t made my decision yet, of buying a vehicle but if I do buy from Lithia jeep again, it will be with Cory More
Other Employees Tagged: Scott Williford, Dana Silva , Cory Conine, Jason
February 15, 2019
Back at Lithia I have been taking my 2004 Jeep Grand Cherokee to Lithia since we moved to Reno in 2007. We recently gave the 2004 Jeep to our daughter and bought a n I have been taking my 2004 Jeep Grand Cherokee to Lithia since we moved to Reno in 2007. We recently gave the 2004 Jeep to our daughter and bought a new Jeep Cherokee Latitude in Fernley. We tried the service department at Reno Dodge once for a tire issue but were not happy so I called up Charlie Sebastian and got my new Jeep into Lithia for its first oil change and tire rotation. Charlie found me the best deal on a two year service package with the option for a lifetime package (which was actually part of my original purchase agreement). I also noticed a sensor on my windshield that had appeared to have come loose. Upon investigation, the sensor was supposed to be permanently bracketed to the windshield and the only way to properly repair it is to replace the windshield. Charlie ordered the windshield and helped navigate the political xx to get my windshield. I will be a faithful Lithia customer as long as I own my Jeep, which could be for the rest of my life. Thanks Charlie! More
February 11, 2019
Great Customer Service as Always Charles Sebastian was able to get me in right away, Repairs were made on parts that were in stock, Others parts have been ordered, Charles always pro Charles Sebastian was able to get me in right away, Repairs were made on parts that were in stock, Others parts have been ordered, Charles always provides excellent advice on needed repairs. He also advises me of future repairs so I can plan ahead due to my limited budget. I trust him with all my repair needs and would not consider going anywhere else for my repairs and maintenance. More
February 09, 2019
Service Charlie has always taken great care of me since I bought my Jeep. He gets me in quickly anytime I need it serviced and he is always helpful with any q Charlie has always taken great care of me since I bought my Jeep. He gets me in quickly anytime I need it serviced and he is always helpful with any questions I have. Thank you for always going above and beyond to help me! More
January 31, 2019
Why would you take your Jeep anywhere else? Super easy to schedule and drop off. There’s a shuttle if you can’t wait and the work is always trustworthy at a fair price. Super easy to schedule and drop off. There’s a shuttle if you can’t wait and the work is always trustworthy at a fair price. More