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Charles Sebastian
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Charles Sebastian | Page 32
Senior Service Advisor
Lithia Chrysler Jeep of Reno
1050 East Plumb Ln #100
Reno, NV 89502
349 Reviews
Love to ride Motorcycles, camp, fish, spend time with friends, volunteering in the community
Read moreDealership Experience
16 yrs, 11 mos
Industry Experience
38 yrs, 5 mos
349 Reviews
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349 Reviews of Charles Sebastian
August 24, 2018
Incredible service rep We love Charlie. From the time I call to get the appointment, through check in and check out, he is a friendly, knowledgeable professional. Unlike oth We love Charlie. From the time I call to get the appointment, through check in and check out, he is a friendly, knowledgeable professional. Unlike other reps we have had, he never gets too busy to forget to call when the car is ready! He makes the experience pleasant! More
by Happy Jeeoer
Other Employees Tagged: Tony Seibert
Helpful 
August 03, 2018
Jeep died AAA towed to dealership late Monday and all work completed, which was quite a lot !!! and I had my car back Thursday, and without an appointment !!! T AAA towed to dealership late Monday and all work completed, which was quite a lot !!! and I had my car back Thursday, and without an appointment !!! Thank You !!!! More
by MomMomT
Other Employees Tagged: Robert Pearce
July 28, 2018
On time Always enjoy talking to Charles Sebastiani and he handles service needs very well. The30k service and recall work were done in two hours. The reason Always enjoy talking to Charles Sebastiani and he handles service needs very well. The30k service and recall work were done in two hours. The reason I bought another jeep is the great service department! Thank you More
by Sandor
Other Employees Tagged: Robert Pearce
July 28, 2018
Great service as usual, charlie is the best Easy to make an appointment, my vehicle was done quickly and the service was excellent. Charlie has been taking care of my vehicles for years. Easy to make an appointment, my vehicle was done quickly and the service was excellent. Charlie has been taking care of my vehicles for years. More
by Mbjeeper
July 27, 2018
Red Jeep I am a long time customer and the service department, especially Charlie Sebastian, always take the best of care of my jeep . Thank you to all of t I am a long time customer and the service department, especially Charlie Sebastian, always take the best of care of my jeep . Thank you to all of the crew . More
by Shirley Shoopman
July 25, 2018
Great customer service From my first experience with the salesman Robert Black, to the last experience with the service tech Charlie, I have always been treated fairly at th From my first experience with the salesman Robert Black, to the last experience with the service tech Charlie, I have always been treated fairly at this dealership and feel like a valued customer. More
by adam
Other Employees Tagged: Robert Black
July 18, 2018
Great Customer Service I just bought a new Jeep Wrangler Unlimited and the sales team could not have been more pleasant to deal with. I worked with Tony and Ruben who did e I just bought a new Jeep Wrangler Unlimited and the sales team could not have been more pleasant to deal with. I worked with Tony and Ruben who did everything in their power to make my experience pleasant and quick. Ruben made sure that I knew everything about me Jeep and patiently went over any questions I had. Tony listened to me and went out of his way to help me buy the Jeep of my dreams. They both have extended every courtesy to me and made sure that Reno Jeep gave the me the best possible buying experience I have ever had. I had to take my new Jeep in for service and Charles was quick to help me, informative and courteous. Again, 5 stars all the way around. More
by DRM
Other Employees Tagged: Ruben Camarena, Anthony Moore , Matt Spratt
July 10, 2018
GREAT CUSTOMER SERVICE! It has always been a pleasure to work with Bob and Nick. They treat us right and know we will be back because of their service. It has always been a pleasure to work with Bob and Nick. They treat us right and know we will be back because of their service. More
by JandGSterling
Other Employees Tagged: Robert Pearce, Tony Seibert , Nick Peele
July 07, 2018
Very pleased Mr Sebastian has always taken good care of my vehicles for years, Very pleasant to deal with, and always able to get me in when needed, even on short Mr Sebastian has always taken good care of my vehicles for years, Very pleasant to deal with, and always able to get me in when needed, even on short notices. More
by jfloyd1st
July 03, 2018
Great customer service I had an appointment for an issue with my lift gate on my Jeep Liberty. My vehicle was taken right in and I was out within an hour as it only ended up I had an appointment for an issue with my lift gate on my Jeep Liberty. My vehicle was taken right in and I was out within an hour as it only ended up being a loose cable. The service staff are always very professional and efficient, and I highly recommend Lithia Jeep for vehicle service. More
by jeep9720
Other Employees Tagged: Robert Pearce, Tony Seibert
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