Charles Wood | Page 13

Excellent customer service. They took care of my problem with my jeep and gave me a very nice loaner to get to work. I think I will be doing business with them in the near future. with my jeep and gave me a very nice loaner to get to work. I think I will be doing business with them in the near future. More

by RICHARD_DRUMHEISER Verified Customer Verified Customer

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This is the fourth car we have purchased from Fairfield Ford. We have always been very happy with the sales department and the service department. Chuck Wood was an exceptional sales person. He was helpf Ford. We have always been very happy with the sales department and the service department. Chuck Wood was an exceptional sales person. He was helpful and patient with all our questions, but not pushy. Our experience was very, very good. More

by Rwest2 Verified Customer Verified Customer

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We had a great experience buying a new car. The salesman who worked with us was courteous and respectful. The entire process, from test driving to purchase, went smoothly. who worked with us was courteous and respectful. The entire process, from test driving to purchase, went smoothly. More

by E. Segraves Verified Customer Verified Customer

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Non-stressful Buying Experience Quality experience from start to finish. Allowed us to explore the various options available (vehicle, lease v. buy) without any pressure. Remained Quality experience from start to finish. Allowed us to explore the various options available (vehicle, lease v. buy) without any pressure. Remained available and kept us informed throughout the process. More

by BEMARSH1 Verified Customer Verified Customer

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awesome team I bought my first Ford in 2011 and had it serviced here ever since, It's the after sale service that means alot to me. And Chuck made my latest purch I bought my first Ford in 2011 and had it serviced here ever since, It's the after sale service that means alot to me. And Chuck made my latest purchase so easy. Thanks Chuck! More

by JEVANO495 Verified Customer Verified Customer

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Great people, bad lot! I had a great time at this Ford dealer, and even drove 4 hours to pick up my 2016 F150. Charles was great as sales, and Jasmine was the absolute best I had a great time at this Ford dealer, and even drove 4 hours to pick up my 2016 F150. Charles was great as sales, and Jasmine was the absolute best internet sales person I have ever talked to when looking for a vehicle. It was raining and cold when we picked up the truck. Once home the following day, I saw the truck in a better light. There is a light red..almost stain, all over the light grey paint. The only thing I can remove it with is a compound. I have hours of work ahead of me to paint correct this truck. I have contacted this dealer and have heard nothing back. Thinking back, when pulling in the lot there was a rock quarry next door to the dealership that had left a red mud stain all over the roads. This is what I believe stained the trucks paint! I would never, ever buy another vehicle, or even think of looking at one at this dealership. They need detailers who know of this problem and know how to fix it! More

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No pressure sales Great personal service without being pressured or “talked into” buying something I didn’t want. Chuck Wood found what I was looking for and worked wit Great personal service without being pressured or “talked into” buying something I didn’t want. Chuck Wood found what I was looking for and worked with me to make the sale easy. I would come back again and recommend him to friends. More

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A Positive Day at Fairfield Ford In all our past experiences with trying to purchase a vehicle with Fairfield Ford, we were never successful...but our experience this past Saturday wa In all our past experiences with trying to purchase a vehicle with Fairfield Ford, we were never successful...but our experience this past Saturday was good. Our salesman, Chuck, was easy to work with...not pushy and easy to talk with. The business/finance manager, Eric, who we signed papers with, was so personable and easy to talk with. Truly, a much better experience and for that reason, I would make sure to go back when it's time to car shop again. More

by DKSSTUDIO Verified Customer Verified Customer

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Happy buy happy fix! My husband and I bought a GMC Acadia a few weeks ago and chuck was amazing sales men getting is the deal we wanted! We had a few problems with it and My husband and I bought a GMC Acadia a few weeks ago and chuck was amazing sales men getting is the deal we wanted! We had a few problems with it and took it back since it was under a warranty and they fixed the problem plus did more! Couldn’t have asked for a more honest and kind sales person/company to work with! More

by emilykay8392 Verified Customer Verified Customer

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Car Sale Chuck worked very quickly to find me a vehicle in my price range and Eric did a great job at explaining all the finances! Would definitely recommend Chuck worked very quickly to find me a vehicle in my price range and Eric did a great job at explaining all the finances! Would definitely recommend to others! More

by ROXYGIRL6323 Verified Customer Verified Customer

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