Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Chelley Pense
Chelley Pense at McLarty Daniel Ford
Refer Me

Chelley Pense | Page 3

Customer Service Manager

McLarty Daniel Ford

2609 S Walton Blvd.
Bentonville, AR 72712

Contact Me
4.5
21 Reviews

Dealership Experience

19 yrs, 1 mo

Industry Experience

39 yrs, 7 mos

Specialties & Trainings

Master Certified Ford Customer Relations Manager

4.5

21 Reviews

Write a Review

21 Reviews of Chelley Pense

October 03, 2017

Dealership Rating
Employee Rating

horrible dont waste your time with this service department. they spend their time covering for each other and passing the buck onto the next guy. my car is und More

by not mclarty daniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: service manager

Helpful 3
Report | Print
Oct 03, 2017

McLarty Daniel Ford responded

Good Afternoon. My name is Jessica Ellington and I am the Sr. Customer Relations Mgr. at McLarty Daniel Ford. Thank you for taking the time to reach out to us regarding your recent concerns with our Service Department. I am terribly sorry to hear that your vehicle was not fixed, I know that has to be extremely frustrating. Would you please call or email me so that we can discuss the issue further? I guarantee you that the buck stops with me. We appreciate your business and I personally look forward to assisting you in a resolution. My phone number is 479-271-1949 and my email address is jellington@mclartydaniel.com. Have a great day.

1
2
3