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Chelsea Jose
Chelsea Jose at Mark Christopher Auto Center

Chelsea Jose

Cadillac Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

Contact Me
4.9
76 Reviews

Dealership Experience

1 yr, 8 mos

Industry Experience

14 yrs, 7 mos

Languages Spoken

English English

4.9

76 Reviews

Write a Review

76 Reviews of Chelsea Jose

November 24, 2025

Dealership Rating
Employee Rating

Horrible service, I waited 5 hours for a oil change! and wanted to charge me $595.00 to correct a problem, where I went to Pep Boys for the same corrections for $168.00 ! More

by r562fern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 24, 2025

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand your frustration regarding the wait time for your oil change and the pricing discrepancies you encountered. I appreciate your feedback as it helps us improve our services at Mark Christopher Auto Center. Please reach out to me directly to discuss your concerns further. Your satisfaction is important to us, and we hope to have the opportunity to assist you better in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 23, 2025

Dealership Rating
Employee Rating

Service was good, Chelsea communicated well, took a little longer than expected both times I brought it in. More

by jonathanwu99
Recommend Dealer
Yes
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Nov 24, 2025

Mark Christopher Auto Center responded

Thank you for your feedback, Jonathan! I appreciate your kind words about our service and Chelsea's communication. I understand that the time it took for your visits was longer than expected, and we value your patience. Our team strives to provide the best experience possible at Mark Christopher Auto Center and look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 17, 2025

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Employee Rating

Chelsea was phenomenal! Extremely professional, helpful, and communicative. She answered all our questions and offered quality solutions to our service issues. It's very More

by BILL@TCI4D.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 18, 2025

Mark Christopher Auto Center responded

Thank you for taking the time to leave such a great review, William! I appreciate your kind words about Chelsea and the exceptional service you received at Mark Christopher Auto Center. I'm glad to hear that she was able to address your questions and provide quality solutions for your Cadillac Escalade. Your feedback truly motivates us to maintain our high standards. If you have any suggestions on how we can serve you better, please feel free to reach out. Our team looks forward to serving you even better in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 09, 2025

Dealership Rating
Employee Rating

Customer service was superb. The best part was an Uber was scheduled for me when it appeared my car would be a few hours to get done. I felt well taken care of. More

by SHARYLMCGOWAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 10, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review, Sharyl! I'm thrilled to hear that you had a great experience at Mark Christopher Auto Center and appreciated our customer service. It's great to know that our team ensured you felt well taken care of with the Uber arrangement. We look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 05, 2025

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Employee Rating

A very nice auto center. Especially since I went to the wrong service center and you still took care of my oil change for me. More

by DKKLOBUCHAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nobu Damon

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Nov 06, 2025

Mark Christopher Auto Center responded

Thank you for your great review! I am glad to hear you had a positive experience at Mark Christopher Auto Center. We appreciate your trust in us for your oil change, and we look forward to assisting you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 30, 2025

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Employee Rating

great service! !!! always very helpful and understanding of everything. i bring them lots of vehicles and they always help More

by blackwolveslimollc
Recommend Dealer
Yes
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Oct 30, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! I am thrilled to hear that you consistently receive great service at Mark Christopher Auto Center. We appreciate your loyalty and are always here to assist you with all your vehicle needs. Looking forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 25, 2025

Dealership Rating
Employee Rating

Chelsea and Jeff Rizzi were super competent, super helpful. I will come back! I have always found MC GMC/Cadillac to go above and beyond More

by kevin.webb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Rizzi, Nobu Damon, Dario Gomez

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Oct 26, 2025

Mark Christopher Auto Center responded

Thank you for your kind words, Kevin! I am delighted to hear that Chelsea and Jeff provided you with excellent service at Mark Christopher Auto Center. I appreciate your loyalty, and we look forward to welcoming you back for your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 24, 2025

Dealership Rating
Employee Rating

Chelsea was very Responsive, professional, and speedy. Great service! Highly satisfied! It was repaired in half the expected time. More

by TONY@ALLIEDCRE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 24, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful feedback, Tony! I am pleased to hear that you experienced responsive, professional, and speedy service from Chelsea at Mark Christopher Auto Center. It's great to know we could get your vehicle repaired in half the expected time. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 23, 2025

Dealership Rating
Employee Rating

Chelsea Jose was very helpful and explained and answered all my questions. Would definitely recommend Chelsea as a service advisor. More

by Ceez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 24, 2025

Mark Christopher Auto Center responded

Thank you for your kind words, Ceez! I am glad to hear that Chelsea was able to assist you and provide the support you needed. Your recommendation means a lot to us at Mark Christopher Auto Center. We look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 19, 2025

Dealership Rating
Employee Rating

Chelsea is always professional and friendly. I appreciate how well she communicated with us and makes sure everything you ask about is respondedto. More

by chapy716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 19, 2025

Mark Christopher Auto Center responded

Thank you for your feedback! I'm glad to hear about your positive experience with Chelsea at Mark Christopher Auto Center. We appreciate her dedication to professionalism and communication. If you have any further questions or need assistance, feel free to reach out. We look forward to seeing you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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