Chelsea Norton
Chelsea Norton at Nucar Nissan of Allentown

Chelsea Norton | Page 24

Warranty Admin

Nucar Nissan of Allentown

1648 Plaza Lane
Allentown, PA 18104

4.7
245 Reviews
4.7

245 Reviews

Write a Review

245 Reviews of Chelsea Norton

November 01, 2019

Dealership Rating
Employee Rating

Thank you I drove into the service center without an appointment because the back door of my 2008 pathfinder was stuck shut because someone had a blanket betwee More

by fatehy38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charlene Kratzer

Nov 05, 2019

Nucar Nissan of Allentown responded

Thank you for the great rating and feedback! It's great to hear that you were provided with an excellent experience by our service team, as we know your time is valuable and want problems resolved quickly. We appreciate you trusting your Rothrock Nissan with us to get the best quality service. If we can help you further in any way, please let us know!

October 29, 2019

Dealership Rating

Inspection The service o received was excellent. Even though I did not make an appointment, I was taken care of in a timely manner. I would definitely recommend More

by Shelly
Recommend Dealer
Yes
Oct 31, 2019

Nucar Nissan of Allentown responded

Thank you so much for your Five-Star review, Shelly! We're happy to have been able to serve you in a timely manner. We really do our best to keep your wait time to a minimum. Thanks again, and we hope you have a fantastic day!

October 24, 2019

Dealership Rating

Fast service Courtesy Multipoint Check Free of charge. Fast. Friendly stuff professional will recommend to a friend. Nice option is to get your car washed for free More

by Customer VI
Friendliness
Recommend Dealer
Yes
Oct 28, 2019

Nucar Nissan of Allentown responded

Thank you for the review. We are glad to hear that our team was able to help you with the recommendation and we look forward to working with you and your friends again when it is time for your next maintenance.

October 06, 2019

Dealership Rating

New Car I stopped by the service department the following day after I had purchased my new car. I noticed something was loose by my left foot and they took th More

by joycemails
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Simone McErlean, Charlene Kratzer , Frank Qu

Oct 08, 2019

Nucar Nissan of Allentown responded

We greatly appreciate the time and effort you put into writing us such a wonderful review! Thank you so much!

September 21, 2019

Dealership Rating
Employee Rating

Excellent and timely service Very easy to schedule appointment. They provided information for future service. Very easy and timely. I appreciated that they rescheduled me so quick More

by kdunlap1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Hieter

Sep 23, 2019

Nucar Nissan of Allentown responded

Thanks for the great review! We're so glad you had a positive service appointment experience!

September 10, 2019

Dealership Rating

Work done effeciently and as planned Friendly employees and service completed within time planned Easy to get to service area Someone was there to greet me and give me instructions and More

by pjcook10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 11, 2019

Nucar Nissan of Allentown responded

Thank you for taking the time to leave us a review! We're happy to hear it was a quick and easy service appointment working with Chealsea and the team. Let us know how we can help with any future car or service needs you may have!

September 04, 2019

Dealership Rating
Employee Rating

Great service Everytime I come here after i bought my charger from rothrock the service is outstanding as always.. they always remember my name with a smile More

by Dody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Simone McErlean, Patrick Jeffers, Charlene Kratzer, Mario Sessanta , Gary Christman, Alex Hieter, Ed Long, Dante Mancini, Wayne Roatche

Sep 05, 2019

Nucar Nissan of Allentown responded

Thanks for taking the time to let us know how we are doing, Dody! We’re glad our team could help provide an enjoyable service experience for you. It was a pleasure doing business with you and we look forward to seeing you on your next visit!

August 20, 2019

Dealership Rating
Employee Rating

Great job I had a brake issue with my car, Talked to Simone at 4:00pm on a Friday and they looked at it on Saturday and fixed it on busy schedule. Then recomme More

by BRIAN G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Simone McErlean, Patrick Jeffers, Charlene Kratzer, Mario Sessanta , Gary Christman, Alex Hieter, Ed Long, Dante Mancini, Wayne Roatche

Aug 21, 2019

Nucar Nissan of Allentown responded

Thank you so much for the amazing feedback! We appreciate your review so much and more importantly we appreciate your loyalty. Please drive safe out there!

August 05, 2019

Dealership Rating
Employee Rating

First time using Express My first time using the Express Service. Usually made an online appointment for Jeep Service, only to find out that the online service was NOT for the More

by ken.h
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 06, 2019

Nucar Nissan of Allentown responded

Ken, thank you for taking the time to rate us! We are pleased to know that Rothrock's Express Service exceeded your expectations. If you have any questions or concerns regarding your Jeep in the future, be sure to give us a call.

July 13, 2019

Dealership Rating
Employee Rating

Oil change I got in when I need it to everyone sorry I’m late I am professional in my car was done and the time I expect More

by Robjoy54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Jeffers

Jul 16, 2019

Nucar Nissan of Allentown responded

Thank you for leaving a review! It's so great to hear that we were able to get you back on the road in such a timely manner. We hope to see you again!

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