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Cheryl Upchurch
Cheryl Upchurch at Buddy Chevrolet

Cheryl Upchurch

Internet Director

Buddy Chevrolet

4770 Covington Hwy
Decatur, GA 30035

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4.5
15 Reviews
4.5

15 Reviews

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15 Reviews of Cheryl Upchurch

January 16, 2026

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Employee Rating

Buddy Chevrolet is a Great place to purchase a car The salesman are understanding helpful respectful I will purchase my next car form them my problem is with the switch board operator my appointment was More

by brewstergina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Marotta, Jaquan Kerr, Eric Amoah, Tabitha Handley, Bob Hurst

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Jan 17, 2026

Buddy Chevrolet responded

Thank you for taking the time to share your experience with us. We're thrilled to hear that you found Buddy Chevrolet to be a great place to purchase a car and that our sales team was understanding and respectful. We truly appreciate your loyalty and look forward to assisting you with your next car purchase. However, we acknowledge your feedback regarding the switchboard operator. We strive to provide excellent service across all departments, and we will address your concerns to ensure a better experience in the future. If you have any further comments, please feel free to reach out to us directly. Thank you again for your valuable feedback! Sincerely, the Team at Buddy Chevrolet

January 07, 2026

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Employee Rating

Customer Service from the Service Advisor needs improvement. The wait time for service is extremely long More

by GBWIMBLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bob Hurst , Benji

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Jan 07, 2026

Buddy Chevrolet responded

Thank you for your feedback. We appreciate you taking the time to share your experience regarding the service advisor and wait times at Buddy Chevrolet. Your comments are important to us, and we are committed to improving our customer service. If you have specific concerns or would like to discuss this matter further, please feel free to reach out to us directly. We hope to provide you with a better experience in the future. Sincerely, the Team at Buddy Chevrolet

November 19, 2025

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Employee Rating

Fast check in , really nice associate . Fast in and out. Perfect day . No complains at all . More

by BRASAKI2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Hurst

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Nov 20, 2025

Buddy Chevrolet responded

Thank you for your wonderful feedback! We’re excited to hear that your experience at Buddy Chevrolet was quick and enjoyable. Our team strives to provide excellent service, and it’s great to know you had a perfect day with us. We look forward to seeing you again soon! Sincerely, the Team at Buddy Chevrolet

November 16, 2025

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Employee Rating

My service is always quick and the staff is always courtesy. I never have a issue when I come in for service. More

by BGLASS305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Marotta, Jaquan Kerr, Eric Amoah, Tabitha Handley, Bob Hurst

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Nov 16, 2025

Buddy Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that your service experiences at Buddy Chevrolet have been quick and that our staff has been courteous. We appreciate your loyalty and look forward to seeing you again for your next service visit! Sincerely, the Team at Buddy Chevrolet

September 25, 2025

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The repair department is good 👍 but on my next visit , I’m look for excellence More

by DSPEIGHT652
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaquan Kerr, Tabitha Handley, Bob Hurst

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Sep 25, 2025

Buddy Chevrolet responded

Thank you for your feedback! We're glad to hear you had a good experience with our repair department. At Buddy Chevrolet, we strive for excellence and appreciate your expectations for your next visit. If there is anything specific you would like us to focus on, please feel free to reach out. We look forward to serving you again! Sincerely, the Team at Buddy Chevrolet

August 29, 2025

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Employee Rating

They make you buy a care package that is not needed, it’s a tactic to make up for the Buddy “discount.” Financing process is also suspect, as they don’t provide you the options but rather steer you towards w More

by Frank Mitchell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dorell               Knight, Zarlesia           Mcnary             , Michael Martin, Gary Marotta, Jaquan Kerr, Eric Amoah, Tabitha Handley, Bob Hurst

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Aug 30, 2025

Buddy Chevrolet responded

Thank you for sharing your experience with us, Frank. We understand your concerns about the care package and financing process. At Buddy Chevrolet, we strive to provide clear guidance and transparent options, and your feedback helps us see how this experience impacted you. Feel free to contact us directly to discuss this further. Your experience matters to us. Sincerely, the Team at Buddy Chevrolet

Aug 30, 2025

Frank Mitchell responded

There were no “options” given, I was told I had to get the care package and I was also told that it could be used at any Chevy dealer which is false. The only reason I knew of options in financing is because I pressed for them, as an experienced buyer. The integrity of your business process seems questionable.

August 07, 2025

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Employee Rating

Everyone was super friendly and knowledgeable. The atmosphere was greeting and pleasant. The dealership was very clean and organized. Would highly recommend. More

by eagle1977.jw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dorell               Knight, Zarlesia           Mcnary             , Michael Martin, Jaquan Kerr, Eric Amoah

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Aug 07, 2025

Buddy Chevrolet responded

Thank you for your kind words! We’re glad to hear that you found everyone at Buddy Chevrolet friendly and knowledgeable, and that you enjoyed the pleasant atmosphere. Your recommendation means a lot to us! We look forward to welcoming you back next time. Sincerely, the Team at Buddy Chevrolet

August 06, 2025

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She had helped previous family members and she was amazing with helping me . She was very helpful More

by harrisbrikiya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zarlesia           Mcnary             , Jaquan Kerr, Eric Amoah, Bob Hurst

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Aug 07, 2025

Buddy Chevrolet responded

Thank you for your wonderful review, Harris! We're delighted to hear that you had such a positive experience with us at Buddy Chevrolet. It's great to know that our team was able to assist you just like they did with your family members. We appreciate your kind words and hope to see you again soon! Sincerely, the Team at Buddy Chevrolet

May 23, 2025

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Employee Rating

Great service ill be bsck keep up the good work miss lisa mealimg! Need touch up paint More

by NUKIRK38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dorell               Knight, Zarlesia           Mcnary             , Michael Martin, Gary Marotta, Jaquan Kerr, Eric Amoah, Tabitha Handley, Bob Hurst

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May 23, 2025

Buddy Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with us at Buddy Chevrolet. Miss Lisa and the entire team appreciate your kind words and look forward to your next visit. If you need touch-up paint, feel free to reach out anytime. Safe travels, and see you soon! Sincerely, the Team at Buddy Chevrolet

May 16, 2025

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Employee Rating

The service was 1000% the owner was very helpful and understanding. They put me in a 2024, More

by Elexa1986
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zarlesia           Mcnary              , Lucas

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May 16, 2025

Buddy Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience at Buddy Chevrolet. It's great to know that our team, including the owner, could assist you in getting into a 2024 vehicle. We appreciate your kind words and look forward to seeing you again! Sincerely, the Team at Buddy Chevrolet

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