Chip Benyi | Page 8

We ONLY deal with Chip...have total faith in him; his recommendations and his quality of service. . Keep him on board. . NEVER let him go! Sue C.. recommendations and his quality of service. . Keep him on board. . NEVER let him go! Sue C.. More

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I would like to commend Chip Benyi and Shannon LaFontaine for their exceptional customer service skills and professionalism. I brought in my Toyota Corolla for another break inspection. I gave Chip and Shan for their exceptional customer service skills and professionalism. I brought in my Toyota Corolla for another break inspection. I gave Chip and Shannon a detailed explanation of my concerns. Both of them listened patiently and addressed my concerns without any hesitation. To Chip and Shannon, you are greatly appreciated by my family and are excellent asset to Hartford Toyota Superstore!!! More

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I came in with "check headlight" light on the board. Paid diagnostics, paid for parts and laber to repair the diagnosed problem. Total came to over $400. Got in my car (still in their parking lot board. Paid diagnostics, paid for parts and laber to repair the diagnosed problem. Total came to over $400. Got in my car (still in their parking lot), the same light still on. How did this happen????? What kind of service was done, if any to my car? Came back in, asked for my money back, so I could go to another dealership, diagnose the problem correctly and get it fixed. No can do Chip said :) we do not refund our customers. Now I'm left with the same dashboard light on, but short $400. Very dissapointing visit, as far as I know, my car could have been sitting in their garage and nobody even worked on it. There was no result. More

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I have been using Hartford Toyota for a number of years now. I find them friendly towards me and very fair as far as pricing goes. Chip is very knowledgeable and always diagnoses by car's issues correctly. now. I find them friendly towards me and very fair as far as pricing goes. Chip is very knowledgeable and always diagnoses by car's issues correctly. They get me in and out in a timely manner. I would recommend them to anyone. Just makes owning a Toyota that much better!! I have not owned anything except Toyota brand vehicles since 1981. Really don't plan on changing that. Thanks, Jay Rubin. More

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