Chris Alston | Page 4

My Presidential Experience!!! I came in on yesterday 5/30/14 with very low expectations of leaving with a Honda. I was thinking to myself, this is a large dealership that doesn't h I came in on yesterday 5/30/14 with very low expectations of leaving with a Honda. I was thinking to myself, this is a large dealership that doesn't have time for a lil small buyer as me. However, from the moment I left my truck, I was greeted with an amazing smile and a firm hand shake from Dwayne Smith. He never made me feel obsolete and worked with me step by step until I felt comfortable enough to purchase. He showed me several vehicles and when I felt it was impossible, he introduced me to Chris Alston. Chris treated me so much like family until I gave him the nickname "Uncle Chris" lol! Together these two hardworking men presented me with a car and a deal that was truly unbelievable!!! Lastnight not only did I purchase my very first Honda, I met an amazing team that I now respect and appreciate. There is No Other Dealership or Group of Salesmen I would refer other than this team, whom I purchase my 2011 Honda Accord from!! Very Happy Customer, Benita Mccullum More

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Great buying experience! We were excited about purchasing a 2014 Honda Odyssey. This was a big deal because we aren't typically "new" car buyers. However, we had done plenty We were excited about purchasing a 2014 Honda Odyssey. This was a big deal because we aren't typically "new" car buyers. However, we had done plenty of research and decided the purchase of this car would be a wise and practical decision. We were extremely pleased with the service we received. Our salesperson, Charles Green, was professional and knowledgeable. Everyone we dealt with at the dealership was more than friendly and they worked hard to get us the best deal possible. We actually live 30 miles closer to another Honda dealership, but the service at Midlands Honda far exceeded that of the other. Definitely worth the drive! More

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Excellent! This was my first experience at Midlands Honda. Upon arriving, I was instantly greeted by David Outen, Sales and Leasing Consultant. I explained the t This was my first experience at Midlands Honda. Upon arriving, I was instantly greeted by David Outen, Sales and Leasing Consultant. I explained the type of vehicle I was interested in and David immediately went to work to accommodate my needs. A few short hours later, I banged the gong with the purchase of my new Honda CR-V. Superior customer service from sales to finance to delivery. Midlands Honda rocks!!! More

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Friendly, but Questionable Service Dept This dealership had the vehicle I knew I wanted after much research, at a reasonable price, and was willing to give me what I wanted for my trade. It This dealership had the vehicle I knew I wanted after much research, at a reasonable price, and was willing to give me what I wanted for my trade. It had a clean Carfax, etc...but the check engine light came on promptly after leaving the dealership. First, Chris Alston tried to tell me the light was on because the detail guys had just hosed down everything to clean it. Ummm, No. I opted to take the vehicle to Auto Zone down the road for a quick diagnostic - which discovered a code for a fuel system sensor and something with a vacuum being idle. This isn't a "huge" deal that would leave you stranded on the side of the road, but who wants their check engine light constantly coming on and possibly masking a more serious issue in the future??? Not me. I took my vehicle to TWO real mechanics to be sure of the issue and the severity of it since we had travel plans coming up. TWICE I took the Mazda back to this dealership's service department to fix the problem, they even gave me a loaner vehicle for several days, but here I am 4 weeks later - CHECK ENGINE LIGHT STILL ON. This issue affects the gas mileage of the vehicle and the dealership had offered to reimbursement me with a check for fuel costs, but I just wanted my car fixed. Now I wish I would have taken the money to get a real mechanic to fix the problem! We will not be returning to this dealership and caution anyone from using their Service Department. The Sales Team was extremely kind and seemed to genuinely want to help, but obviously a mechanical issue is out of their hands. Maybe their Service Department is simply better qualified for routine maintenance and should not have been attempting to fix a real engine problem. I would have preferred honesty over wasting my time. More

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Excellent Service! I have given Midlands Honda all 5s, specifically Inspira, because I felt like we received the best deal with the best customer service possible. Ever I have given Midlands Honda all 5s, specifically Inspira, because I felt like we received the best deal with the best customer service possible. Everything that we asked was answered in a respectful and timely manner. You could tell that they wanted our business and that it was important to them to give us the very best they had to offer. We came in later in the evening around 6:30 and they were willing to work with us past close to get us the best deal. Inspira and the Honda team made sure our vehicle was clean before we ever left even though it was time for those guys to leave. Thank you, thank you, thank you for everything -- we love our CRV! More

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We were looking for a used car for my son, and with such hectic schedules these days, shopping online was a plus. We found the car he had been looking for, and when we got there Chris was very knowledgable hectic schedules these days, shopping online was a plus. We found the car he had been looking for, and when we got there Chris was very knowledgable and helpful. Great atmosphere and we will definetly recommend Midlands Honda to all our friends. More

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Chris was very helpful. He was not a all pushy but very helpful in getting the car I was interested in. He made every effort to see that I was completely satisfied. I would recommend him and the dealershi helpful in getting the car I was interested in. He made every effort to see that I was completely satisfied. I would recommend him and the dealership to anyone. I plan to continue doing business with him and the dealership. More

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