Midlands Honda

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: James Pratt and Shelly Fentress

My Review of Midlands Honda:
This was the first time I received a quote using internet pricing. I was happy with my price and decided to go for it. James and the staff at Midlands Honda was great and made me and my family feel very comfortable during the transaction. Thanks and great job!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Willie Caughman, Larry Stover, Danny Stegall, Randy Threatt, Paul Ahn

My Review of Midlands Honda:
Wonderful attitude. Great dealership. Very helpful and informative. Very prompt, conducting almost all work over the phone and across the internet. This allowed us to show-up (a 1 hour drive from our residence) on a busy Saturday morning, view/drive the car, and complete the necessary paperwork. Normally what would have been a 3-5 hour process only took 2 hours. Thank you, W B Mullis, USN CPO (Retired)

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Willie Caughman and Kasey Green

My Review of Midlands Honda:
Can't say enough good about this dealership. For once I wasn't pressured from the moment I walked in with some salesman following me around. If that happens I usually walk away. Willie was great about showing the car to my wife and getting her in for a test ride. I had to get the thing hurried through also since I had appointments the next day and when I saw the finance guy he sped me through the process and the next day all I had to do was sign the papers and put the money down. Unfortunately for Kasey Green, he had to spend two hours showing my wife how everything worked in the car...so Kasey spent more time showing her how to run the car as to the time I spent buying the thing. Great experience and next car will be from Midlands Honda.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Mark Rossi

My Review of Midlands Honda:
My visit to Midlands Honda Was Awesome!! I Saw My Baby On The Website And I Fell In Love INSTANTLY. Upon my arrival to the dealership, Mark greeted me at the door and catered to my every need. He knew what I wanted and made sure it happened. From The test drive, To walking me through the paper work He took care of me. From beginning to end this experience was a total 10! He completely ensured that EVERYTHING was taken care of before I picked up my car and STILL continues to do so, Even after the sale. Now thats Customer Service at it's Finest.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Mark Rossi

My Review of Midlands Honda:
I was thoroughly satisfied with Midland Honda Dealership. I called to set up an appointment and as soon as I pulled up Shelly, the insides Salesperson met us at the door and introduced us to Mark Rossi, our salesman. She introduced Mark as "one of our top salesman" and that she said, was right.Mark treated us as if he were our first customer and had all the time in the world to spend with us that day. He answered all of our questions and concerns from the time we walked in the door till the time we drove off with our new car. My husband and I did not intend on driving away with a new car, but Mark made it possible for us to do so, at an unbelievable price. Thank You Mark for sending us home with our 2008 Honda Accord!

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Mark Rossi

My Review of Midlands Honda:
Due to an unexpected crisis, I was in desperate need of a reliable car that came with unbelievably low monthly payments; and I needed it NOW. In other words, I was looking for a miracle. Having a long history with Hondas through Midlands Honda, I made the call and request. Mark Rossi calmed my panicked state, showed compassion towards my 'you want to pay how much?!' need, and guided me to a beautifully maintained 03 Honda Accord LX that had just been brought in the day before. The additional miracle: the 03 Accord had been purchased from, and maintained on schedule by, Midlands Honda! This most recent experience with Midlands Honda was definitely GOD continuing to look after me and Blessing me with individuals like Mark Rossi who caringly and respectfully meet the customer where they are while meeting the needs at hand. Praise be to God and Thanks to Midlands Honda for Mark Rossi!
With much appreciation,
Susanne W. Cross

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Michael Brooks

My Review of Midlands Honda:
I took my car to Midlands for an oil change on a Saturday. They were very busy but Mr. Michael Brooks, the service manager, told me he would get my car in and out as quickly as possible. He kept his promise because I was ready to go in less then an hour. I will certainly be taking my car back to the guys at Midlands Honda!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Maureen Brazel, Bob Carter

My Review of Midlands Honda:
We found the personnel very quick to respond to our online inquiry. They knew we were ready to buy a Buick Lucerne and due to the efforts of Midlands Honda to find the car we wanted, at the price and financing terms we wanted, convinced us to buy the 2010 Honda Accord V6 instead.

Midlands Honda gave us the best deal and terms right off the mark. They realized we were not going to 'haggle' over the price or terms. We had done our research. The professionalism exhibited by the staff was very appreciated. Anyone who just wants to get in, make the choice, and get the deal completed quickly and efficiently would be very happy coming to Midlands Honda. Well done!!

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: James Pratt

My Review of Midlands Honda:
Wonderful salesman, very professional, intelligent, and easy to work with. No hassels whatsoever. I told James exactly what I was looking for and how much I wanted to spend on a used car for my daughter and he listened. There were several used cars on the lot in my price range. And even though the car I selected was being sold "As Is", he still made sure the car was in great condition by inspecting the inside and outside very professionally. Kudos to James! Before midday I purchased the car. It was a great buy! Therefore, if you are in the market for a new or used car, please see Mr. James Pratt at Midlands Honda in Columbia, SC.

Respectfully submitted,
Gwen

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Lary Stover

My Review of Midlands Honda:
The sales experience was pleasant. The sales person was not pushy and very easy to deal with. The price was worth me driving from Georgia to buy my new car. The finance person was straightforward with any additional finance options but did not try to force anything. Overall, everything was smooth and I would definitely buy another car from Midlands Honda.

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