Chris Bank | Page 2

Service was completed on time. The service tech was understanding of my needs. No hassle. The service tech was understanding of my needs. No hassle. More

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See the message sent to the manager. I was late and chose to wait for my car to be serviced. In spite of my lateness, My car was serviced and I was in and out in a reasonable time fram I was late and chose to wait for my car to be serviced. In spite of my lateness, My car was serviced and I was in and out in a reasonable time frame. More

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Always Pleasant, Professional, takes care of the customer and vehicle. Wouldn’t go anywhere else. Back again soon! and vehicle. Wouldn’t go anywhere else. Back again soon! More

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Professional, friendly, and was very prompt with the maintenance work on my vehicle. I like the attentiveness of the prep, easy in an easy out of the dealership. maintenance work on my vehicle. I like the attentiveness of the prep, easy in an easy out of the dealership. More

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Completed the vehicle service (oil change, tire rotation and inspection) within the time promised at check-in. and inspection) within the time promised at check-in. More

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Expectations were met and exceeded as usual. Appointment arrangement was easy and plenty of options to meet my schedule. Appointment arrangement was easy and plenty of options to meet my schedule. More

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I am extremely grateful that Pappas Toyota got our car in to repair a window. We were very impressed with the speed of the repair and the price. to repair a window. We were very impressed with the speed of the repair and the price. More

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I have been a loyal customer for 5 years. I bought my Rav 4 at Pappas and other than getting new tires from Costco, all service and repairs have been done at Pappas Toyota in St. Peter’s. T I bought my Rav 4 at Pappas and other than getting new tires from Costco, all service and repairs have been done at Pappas Toyota in St. Peter’s. Today I went in for an oil change and also explained that I had bought new headlights and put one of them in and it wasn’t working. I had the other brand new headlight still in packaging and asked that they look to see what the problem was. It turns out I had put the light bulb in upside down. I fully expected to have to pay for some labor (I understand I’m going to a dealership for service) but I was shocked when I was charged $160 for the headlights to be installed (I had already purchased the headlights so this was just diagnostics and labor). I am angry, disappointed and feel taken advantage of. Pappas has lost my trust and my business. My mom was actually shopping for a new car while we were waiting for my car to be finished and said she will now also be taking her business elsewhere. More

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Very helpful staff and efficient. They seem quite busy. I drive twenty miles to have my vehicle serviced at Pappas because of the service! They seem quite busy. I drive twenty miles to have my vehicle serviced at Pappas because of the service! More

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Wonderful job! It was quick and efficient, I was scheduled the day I requested. Thank you It was quick and efficient, I was scheduled the day I requested. Thank you More

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