"Very pleasant experience!"
Walter and Chris were so easy to work with! They went out of their way to make the car buying process pleasant. We told them what we were looking for and they found us the perfect truck. They even had the truck brought in from another dealer. It really was a pleasant experience, and that's saying a lot because I hate car shopping! Lol. Jackie made the finance process a breeze as well! Extremely friendly staff!
"Very easy. Glad I made the drive to the dealership"
When we pulled into the parking lot, Chris was standing outside waiting for us to walk up. He greeted us and asked if we were here to meet somebody. I had spoke with Luis and told him I would be coming to look at a particular Chevy Traverse. Chris was looking for that one and also wanted to show us one that was a better package. I was a little unsure at first because that one was more than I was wanting to spend. We test drove the first one and it drove very nice and I was pleased with it. The other Traverse that Chris wanted to show me was a Blue one which I liked the color way more. We went back inside and he showed me some numbers. We got to a number that we all agreed upon and made a deal. Chris was knowledgeable about the Traverse and was patient with us. I was also pleased to see all of the traffic that was happening while I was still there. It is nice to know your buying a vehicle from a place that many others are as well. I was just like to say even if you don't know what you want give this dealership a chance. I would recommend them to anyone I know. I live an hour away and will be returning in the far future.
Knowing that car shopping can be a full day event, I still had to bring my 2yr old and 3 week old to endure the task of buying a minivan. I was dreading this to say the least. But it turned out being a great experience. Yes, it still was a long day, but the people made it so smooth and comfortable. Chris Baxendle (salesman), Ryan Swindle (finance manager), Emir Cordic (finance manager) and Eric Varaneckas (used car manager) were incredible. All of them are extremely knowledgeable in their field of expertise, very personable, and well-organized. They also are great with kids, which made the day that much better. We ended up buying the minivan we came to see and I feel so confident with the purchase we made because of the people that we worked with.
I will always recommend Phillips Chevrolet to anyone looking to buy a new/used car.
"Excellent camaraderie with clients"
Chris Baxendale made the purchase process efficient. Besides being very personable and easy to talk to, he had excellent product knowledge, integrity and honesty. Keep up the good work Chris!
I knew what I wanted and didn't want and cris supported and didn't pressure me to do anything differently. He was very knowledgeable and offered options but didn't pressure me. Both Chris and emir were friendly patient and knowledgeable and made the whole experience positive. Nice job and much appreciated.
The staff and salesman were very helpful in my buying needs would recommend to anyone looking for a car
picking out car salesman was patient and helpful
This was the absolute best car purchase experience I've ever been a part of! Chris Baxendale is a great sales consultant and I'd recommend him to help anyone I know! I came into the Frankfort dealership in hopes to purchase a 14-16 Chevy Impala LTZ and their location didnt have any. Chris actually found me one for the price I was looking for and in perfect condition at the Lansing location and went to pick it up. He also had lunch with my father and I, you just don't find this kind of customer service everywhere! About two hours later I was the owner of the vehicle I came for, and even walked away with a twenty dollar gas card.
- Kenneth Foreman
From start to finish the experience was perfect. Chris Baxendale, was completely professional, knowledgeable and was able to get us in the exact car we requested. Which was a Blue Vevlet Metallic 2017 Impala. We will definitely recommed friends and family directly to Chris Baxendale. Thank you very much
"Very quick and excellent experience"
Had a new car quickly and painlessly even though they were busy. Second car I've bought from here and would come back for a third when the time comes.
"Great dealership "
- Dennis R.
I live 50 miles away but I patronize this dealership because they have a huge inventory, they're fair, and they stand by their word.