Chris DeLuna

Excellent experience working with this dealership from out of state. Parker was very friendly and knowledgeable and Chris was extremely helpful. Very happy with the car and all my interactions with everyo out of state. Parker was very friendly and knowledgeable and Chris was extremely helpful. Very happy with the car and all my interactions with everyone at Austin Ford Chrysler! More

by ERICSHANFIELD Verified Customer Verified Customer

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Kind people and a beautiful new dealership interior with great prices and amazing inventory made for an incredible buying experience. great prices and amazing inventory made for an incredible buying experience. More

by kate.m.gorham Verified Customer Verified Customer

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Excellent people and service, they were so professional in so many ways. All the process to get my vehicle I felt in home, best dealer ever in my opinion, strongly recommend this dealer to all my fiends an in so many ways. All the process to get my vehicle I felt in home, best dealer ever in my opinion, strongly recommend this dealer to all my fiends and everyone out there Steve Moline you are good man at your work thanks, and every one there are a super crew. God bless you all 🙏🏼🙏🏼🙏🏼 More

by PEDROAALMARAZ20@outlook.com Verified Customer Verified Customer

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Great experience with everyone involved with this dealership, will definitely recommend this dealership to anyone who is interested in buying a Car dealership, will definitely recommend this dealership to anyone who is interested in buying a Car More

by jamesmic0 Verified Customer Verified Customer

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I purchased my vehicle from here I thought and felt it was a good experience untill I started getting my notices from banks some denials that weren't denials to find out I had more options for financing b was a good experience untill I started getting my notices from banks some denials that weren't denials to find out I had more options for financing but I was never offered or discussed my other options. So now I am really upset cause I'm pretty sure my payments could have been better. Why not offer more options even if there may have been down payments or shorter terms or longer terms how do they know if I would have chosen the option they gave me. Then I ask for a spare key to be included. The salesman said not a problem. But then the finance office wouldn't honor that and said I would get it at cost. I said I only wanted a key then I go in and they charge me for a key and a fob. I paid but was not happy. For what it cost I could have gotten both locally cheaper. Only thanks I have was Angie at the front desk she kept me calm and kept me happy. She has great communication and awsem customer service. She is the reason I have them another chance. More

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They were very responsive to my calls and texts When we arrived after a 2 1/2 hour drive they had the vehicle washed and ready for us to try out. The process time to purchase was the fastest we have eve arrived after a 2 1/2 hour drive they had the vehicle washed and ready for us to try out. The process time to purchase was the fastest we have ever been through Thanks AJ. For all your help and the rest of the team members. Your office girl is very sweet and offered us water and snacks right away More

by jaydadan Verified Customer Verified Customer

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Thanks to angie at front desk I decided to go back and give them another shot. I walked in and Angie talked to me like a real person made up my mind to give them another try. Helped me find the right per give them another shot. I walked in and Angie talked to me like a real person made up my mind to give them another try. Helped me find the right person to talk to. Got to a AJ the salesman. I was for the most part happy with him except at the final part of making deal I said I would do the deal if I got a second key. He agreed but when it came time to do paperwork I was told I have to pay for second key. Then I had a couple offers but only got offered one and no discussion on the second option. So as long as u don't care about ur options it great but if u want options be aware of the sales team. But Angie made it a very comfortable experience and was excellent so I do thank her for getting me in the door and helping me and recommending them to me to purchase my vehicle More

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Purchased a 2021 chrysler pacifica at the beginning of October 2025, once I had vehicle home for a couple of weeks, wanted the steering wheel heater and found it inoperable. After checking fuse which was October 2025, once I had vehicle home for a couple of weeks, wanted the steering wheel heater and found it inoperable. After checking fuse which was good i had a diagnostic report run and came to find the van had 9 faults one being the steering wheel heater. I contacted the dealership to ask them why these codes were present on a certified used van they had sold me. The service rep informed me that they had no record of a diagnostic being run prior to selling the car. Then I contacted the sales manager who basically told me that the codes must have happened in the three weeks that i had owned it and it was my problem even though they had no hard evidence that the car was code free when they sold it! So bottom line now i have to take it to a dealer near me (the dealer i bought it from is 3 hours away) and spend a $100 for the deductible and out the use of the car while they fix the issues that should have been taken care of by Austin chrysler motors in Austin Minnesota. They sell cars but DON'T stand behind them!!! More

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very personable. very knowledgeable. made us feel quite comfortable. great people to work with.I would recommend Austin Ford and especially Parker Anderson to anyone. very knowledgeable. made us feel quite comfortable. great people to work with.I would recommend Austin Ford and especially Parker Anderson to anyone. More

by chuckt2718 Verified Customer Verified Customer

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They were very helpful and friendly also They made buying a car was easy and nice a car was easy and nice More

by rick001 Verified Customer Verified Customer

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