Chris DeLuna
Chris DeLuna at Austin Ford Chrysler

Chris DeLuna

Finance Manager

Austin Ford Chrysler

2701 W Oakland Ave
Austin, MN 55912

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4.5
13 Reviews
4.5

13 Reviews

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13 Reviews of Chris DeLuna

May 18, 2025

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Employee Rating

Not to pushy yo deal with. Dint try to hassle me about something I dint want More

by deltitus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dustin Lerum, Daniel Almaraz

May 18, 2025

Austin Ford Chrysler responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Austin Ford Chrysler!

May 10, 2025

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I’ve purchased several vehicles from them. Very friendly every time I visited. I would definitely recommend. More

by juliusgibson53
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Workmanship
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Recommend Dealer
Yes
May 10, 2025

Austin Ford Chrysler responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Austin Ford Chrysler. We look forward to having you as one of our valued customers for many more years to come!

May 03, 2025

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Honest people to work with. Tina knew her stuff when showing the vehicle. Very friendly dealership. More

by jnorcutt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Nissly, Brad Hilton , Tina

May 03, 2025

Austin Ford Chrysler responded

Thanks for your feedback on your recent visit to Austin Ford Chrysler. It's great to hear that we were able to assist you and that you had such a positive experience.

April 26, 2025

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This dealership was fantastic to work with and worked hard to get the best deal for us More

by BRADLEE0
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Recommend Dealer
Yes
Apr 26, 2025

Austin Ford Chrysler responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Austin Ford Chrysler.

April 24, 2025

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Excellent to work with. They strive to get everything right for you. Very friendly atmosphere More

by BRADLEE0
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Recommend Dealer
Yes
Apr 24, 2025

Austin Ford Chrysler responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Austin Ford Chrysler, we look forward to having you as a valued customer for many years to come!

March 14, 2025

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Very friendly and helpful to work with! Highly recommend! Great atmosphere for buying a new car! More

by tbthorson1995
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Moline , Tim Mossow

Mar 16, 2025

Austin Ford Chrysler responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Austin Ford Chrysler!

February 24, 2025

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Employee Rating

Both of them are very helpful, from finding the vehicle that I want until I got the vehicle. Dustin arranged an appointment that meets my needs and I thank him for that. I hope to get a good expereince wi More

by Hannah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dustin Lerum, Doug Howe , Lindsey Chapek

Feb 24, 2025

Austin Ford Chrysler responded

Hannah, Thank you for your very kind review. Dustin and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Austin Ford Chrysler.

February 23, 2025

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Employee Rating

Everyone was excellent except the financial closer. He pushed way too hard on the additional warranty. More

by VERN.QUADE
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Edge

Feb 23, 2025

Austin Ford Chrysler responded

Vern, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Austin Ford Chrysler. We look forward to having you as one of our valued customers for many more years to come!

February 14, 2025

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Employee Rating

I called, texted and emailed them, and they never got back to me. Very disappointed. More

by marcos_1282
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Steve Moline, Randi Sherwood , Tim Mossow

Feb 17, 2025

Austin Ford Chrysler responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

February 13, 2025

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Employee Rating

I am always treated with the utmost respect at Austin Ford from the minute I walk in the door. They listen to what I am telling them, they explain what they do or do not find in regard to a problem and More

by shadowone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Moline, Daniel Almaraz, Doug Howe, Kristin Petersen , Len has been fixing our Jeeps for 35 years and I have always appreciated his kindness and patience. He knows what he is doing and that makes me feel safe in my vehicle.

Feb 13, 2025

Austin Ford Chrysler responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Austin Ford Chrysler to be a positive one. Please don't hesitate to reach out if you need anything else.

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