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Chris DeLuna
Chris DeLuna at Austin Ford Chrysler

Chris DeLuna | Page 4

Finance Manager

Austin Ford Chrysler

2701 W Oakland Ave
Austin, MN 55912

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4.6
37 Reviews
4.6

37 Reviews

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37 Reviews of Chris DeLuna

February 24, 2025

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Employee Rating

Both of them are very helpful, from finding the vehicle that I want until I got the vehicle. Dustin arranged an appointment that meets my needs and I thank him for that. I hope to get a good expereince wi More

by Hannah
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Howe , Lindsey Chapek, Dustin Lerum

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Feb 24, 2025

Austin Ford Chrysler responded

Hannah, Thank you for your very kind review. Dustin and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Austin Ford Chrysler.

February 23, 2025

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Employee Rating

Everyone was excellent except the financial closer. He pushed way too hard on the additional warranty. More

by VERN.QUADE
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Edge

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Feb 23, 2025

Austin Ford Chrysler responded

Vern, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Austin Ford Chrysler. We look forward to having you as one of our valued customers for many more years to come!

February 14, 2025

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Employee Rating

I called, texted and emailed them, and they never got back to me. Very disappointed. More

by marcos_1282
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Steve Moline, Randi Sherwood , Tim Mossow

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Feb 17, 2025

Austin Ford Chrysler responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

February 13, 2025

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Employee Rating

I am always treated with the utmost respect at Austin Ford from the minute I walk in the door. They listen to what I am telling them, they explain what they do or do not find in regard to a problem and More

by shadowone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Moline, Daniel Almaraz, Doug Howe, Kristin Petersen , Len has been fixing our Jeeps for 35 years and I have always appreciated his kindness and patience. He knows what he is doing and that makes me feel safe in my vehicle.

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Feb 13, 2025

Austin Ford Chrysler responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Austin Ford Chrysler to be a positive one. Please don't hesitate to reach out if you need anything else.

January 17, 2025

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Employee Rating

Very helpful and friendly service, would definitely buy another vehicle from them. Quick and easy paperwork and delivery process. More

by brianroux
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Moline , Tim Mossow

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Jan 17, 2025

Austin Ford Chrysler responded

Brian, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 10, 2025

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The dealership was easy to deal with, friendly, knowledgeable, and respectful of my time. Would recommend More

by chris.osterloh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Mossow

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Jan 10, 2025

Austin Ford Chrysler responded

Chris, It's great to hear that Tim, Chris and our team able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Austin Ford Chrysler!

December 15, 2024

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Employee Rating

Lindsey and Austin Ford Chrysler are always a great pleasure to work with. The new car orientation she gave us was top notch and appreciated, especially since it was the first Chrysler I have ever More

by Czm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kristin Petersen , Lindsey Chapek

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Dec 16, 2024

Austin Ford Chrysler responded

Thanks for sharing about your experience with Austin Ford Chrysler. We appreciate your business and hope to see you again soon!

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