Chris Harris

Our 2023 CRV Hybrid developed a steering issue within 3 months of being new (May '23). We are now being told that the replacement part is not available until September 2024. The issue continues to worse months of being new (May '23). We are now being told that the replacement part is not available until September 2024. The issue continues to worsen, making the vehicle dangerous to drive under certain circumstances, and yet the dealership offers no solution other than to wait for the part. I don't even receive updates from the dealership about this. It has been up to me to contact them to get any new information. I can't recommend this vehicle and I certainly can't recommend this dealership. More

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Our initial lease experience was pretty good - great salesman and a nice price, in spite of a unprofessional experience with the finance crew. The real issue has been since then. Our brand new CRV Spo salesman and a nice price, in spite of a unprofessional experience with the finance crew. The real issue has been since then. Our brand new CRV Sport developed a steering issue that is, at best, a huge annoyance and at worst, a danger if you are navigating heavy traffic. We are being told that a replacement part is not available until September (over 1 year after the problem started) and the dealership nor American Honda Motors are willing to offer any other solution. In fact, unless I contact them, we don't even get updates. The problem continues to worsen and yet we have no other option but to continue driving the vehicle, even as it poses a safety risk. More

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Purchased 2023 Honda Odyssey, and could not have been more pleased with the service and sales process. Highly recommend this dealership! more pleased with the service and sales process. Highly recommend this dealership! More

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If you want a trust worthy mechanic then you want to bring your car to Honda of Cleveland and see Mark. I don’t trust anyone else with my car, because my family being safe is more important than anythi bring your car to Honda of Cleveland and see Mark. I don’t trust anyone else with my car, because my family being safe is more important than anything. More

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Very good customer service very nice and polite people great deals and everything was delivered in a timely manner like promised. great deals and everything was delivered in a timely manner like promised. More

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This was the best experience. Amazing people was nothing but friendly. but friendly. More

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See Michael Ray at Honda Of Cleveland for a great deal. I have purchased 2 vehicles from Honda Of Cleveland in a short period of time. Michael Ray was the salesman that worked with me on both occasions. He I have purchased 2 vehicles from Honda Of Cleveland in a short period of time. Michael Ray was the salesman that worked with me on both occasions. He is a great guy. He treated me with respect and was straight-up with me during negotiations. No buyers remorse for me. I got great deals. I will go back and deal with him again for my Honda automotive needs. More

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Michael Ray was absolutely wonderful. My mom says he is the best you can get. Never got frustrated with us at all. So patient and not pushy at all! Will definitely recommend him! And Chris Harris was also the best you can get. Never got frustrated with us at all. So patient and not pushy at all! Will definitely recommend him! And Chris Harris was also great and took great care of us! More

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We had a great experience buying our new car from Honda of Cleveland. Michael was very helpful & knowledgeable. We would definitely recommend them to others when buying a car. of Cleveland. Michael was very helpful & knowledgeable. We would definitely recommend them to others when buying a car. More

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Good Experience I live in Astoria Oregon. I made arrangements via telephone to purchase the particular automobile that I wanted in Cleveland Tennessee. Arriving a w I live in Astoria Oregon. I made arrangements via telephone to purchase the particular automobile that I wanted in Cleveland Tennessee. Arriving a week later the car was ready to go paperwork was ready Michael Ray explaind the workings of the car to me, all in all an efficient and pleasant experience. More

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