Chris Kusterer
Chris Kusterer at Ourisman Toyota 40
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Chris Kusterer | Page 3

Service Advisor

Ourisman Toyota 40

1101 Business Center Way
Edgewood, MD 21040

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4.8
24 Reviews

Dealership Experience

1 yr, 8 mos

4.8

24 Reviews

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24 Reviews of Chris Kusterer

August 12, 2023

Dealership Rating
Employee Rating

The service associate ( Chris) was a really nice guy . He fully understood my needs & his service was more than my expectations More

by asch1064
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2023

Ourisman Toyota 40 responded

Ash, thank you very much for taking the time to review us. The team at Ourisman Toyota 40 really appreciates your business along with your 5 star review! We are so happy that you appreciated the experience and care you received here. We will be sure to pass along your comments to Chris and we look forward to seeing you next time.

July 31, 2023

Dealership Rating
Employee Rating

Went for oil change and service writer found a coupon for oil change and tire change for around 50 bucks. More

by Hatman15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2023

Ourisman Toyota 40 responded

Hatman15, thank you for taking the time to review us and for the 5 stars! We appreciate you choosing Ourisman Toyota 40 as your Service Center. We are very happy to hear you had such a great experience and we look forward to taking care of your car in the near future.

July 13, 2023

Dealership Rating
Employee Rating

Efficient, professional, timely, courteous, responsive. Good customer service, easy to schedule appointment, God estimated wait time. More

by mary.starks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billing professional

Jul 14, 2023

Ourisman Toyota 40 responded

Thank you Mary for choosing Ourisman Toyota 40 and for your review! We appreciate your business and your kind words. It is great to know Chris took great care of you and that we will see you next time.

July 07, 2023

Dealership Rating
Employee Rating

very prompt and courteous service. nice to get a free was and vacuum. but that’s what you expect when you deal with the best. More

by jjgoetz2002 happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2023

Ourisman Toyota 40 responded

Thank you so much for taking the time to leave your review! We take genuine pride in the excellent customer service we provide at Ourisman Toyota 40, and we're grateful you experienced that with our courteous team members and efficient service. Glad you appreciated the free car wash and vacuum, too! We'll be sure to keep up the fantastic work moving forward. If you or your Toyota needs anything, you know where to find us! Have a wonderful day, and take care. :)

3

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