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Chris Kusterer
Chris Kusterer at Ourisman Toyota 40
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Chris Kusterer | Page 2

Service Advisor

Ourisman Toyota 40

1101 Business Center Way
Edgewood, MD 21040

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4.8
25 Reviews

Dealership Experience

1 yr, 8 mos

4.8

25 Reviews

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25 Reviews of Chris Kusterer

December 08, 2023

Dealership Rating
Employee Rating

I recently went in for service and was very satisfied with the treatment and service I received. More

by Cliff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kurtis

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Dec 11, 2023

Ourisman Toyota 40 responded

Cliff, Thank you! Our ultimate goal is for our customers to leave 100% satisfied!

December 05, 2023

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Employee Rating

Dealership is near me and very convenient. the service is excellent and the staff is very professional and friendly and also knowledgeable about my vehicle. Thank you very much. More

by dw2277
Workmanship
Service Time
Recommend Dealer
Yes
Helpful
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Dec 13, 2023

Ourisman Toyota 40 responded

Thank you so much for your kind words. We look forward to your next visit!

November 22, 2023

Dealership Rating
Employee Rating

Fantastic customer service and excellent work. I can always count on Ourisman Toyota 40 to fix my car and keep it on the road. More

by Service Customer
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Workmanship
Service Time
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Recommend Dealer
Yes
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Nov 29, 2023

Ourisman Toyota 40 responded

Thank you so much for your 5-star review! We take genuine pride in the excellent customer service we provide, and we're grateful Chris and the rest of our courteous and professional team made your experience great. Glad to hear our Service Department was able to fix your Toyota in a timely manner and get you back on the road with confidence. We look forward to welcoming you back for any future vehicle purchase or service needs. Thanks for supporting Ourisman and have safe travels!

November 12, 2023

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Employee Rating

Chris was excellent with his professional and personal attention. I trust his judgements and will come back for all my services. More

by Green572
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Wilson

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Nov 12, 2023

Ourisman Toyota 40 responded

Thank you Green572! We appreciate you taking the time to review Ourisman Toyota 40 and Chris. We are very pleased to hear that you had a 5 star experience. We look forward to seeing you next time for another 5 star experience!

November 04, 2023

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Employee Rating

Chris kept us informed and gave us a good deal. Thank you for your help More

by debclark99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Nov 04, 2023

Ourisman Toyota 40 responded

Debclark99, thank you very much for taking the time to review Ourisman Toyota 40 and Chris! We are so happy to hear that Chris took great care of you and that you enjoyed your service experience with us. We look forward to continuing to helping keep your vehicle and great working condition. Thank you for choosing Ourisman Toyota 40 for your service needs.

October 25, 2023

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Very professional I was in and out in no time they were very helpful and explained everything More

by Gypsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Oct 25, 2023

Ourisman Toyota 40 responded

Thank you Gypsy! We greatly appreciate your business and you taking the time to review the Ourisman Toyota 40 Service team. It was our pleasure to work with you and get you and your car back on the road in a timely fashion. Thank you for being an Ourisman Toyota 40 customer and we look forward to seeing you next time.

October 13, 2023

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Employee Rating

Service was fast and professional. Technicians were friendly and Helpful. I would Recommend this Dealer for car purchases or repairs. More

by insulato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Oct 13, 2023

Ourisman Toyota 40 responded

Insulato, thank you very much for taking the time to reviewthe Ourisman Toyota 40 Service team. We are extremely happy to know you had an excellent experience with us and look forward to helping keep you Toyota in top working condition!

October 12, 2023

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Impeccable service department with caring empathetic employees. By far the best service experience I've ever had! I would recommend this service center to anyone with a Toyota. More

by ignatiusnwankwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Wilson, Grant Monks , Kurtis Rampersad

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Oct 12, 2023

Ourisman Toyota 40 responded

Ignatiusnwankwo, thank you very much for taking the time to review the Ourisman Toyota 40 Service team and for the 5 stars! We are thrilled that the service you received exceeded your expectations which made for a fantastic visit with us. Your kind words really mean a lot to us and we look forward to working with you again at your next maintenance interval.

October 04, 2023

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Employee Rating

The service was great and very informative. The ladies at the desk were also very nice. More

by Dorism16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Oct 04, 2023

Ourisman Toyota 40 responded

Dorism16, thank you very much for taking the time to review the Ourisman Toyota 40 service team. We are thrilled to know you enjoyed your experience with us and thank you for the 5 stars. Thank you for being an Ourisman Toyota 40 customer!

Oct 04, 2023

Dorism16 responded

Welcome

September 22, 2023

Dealership Rating
Employee Rating

Chris was my service advisor he’s the man and got my Tesla model 3 serviced in a timely manner as well as Marcus always come to Ourisman for my routine maintenance More

by josh.stifler2
Recommend Dealer
Yes

Other Employees Tagged: Frank Wilson, Grant Monks , Kurtis ramperstead

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Sep 22, 2023

Ourisman Toyota 40 responded

Josh, Thank you for taking the time to review the Ourisman Toyota 40 team! We appreciate your business and your 5 star review. We look forward to seeing you next time!

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