Chris Lee | Page 11

Exceptional Service Experience! Chris was exceptional! This was my first "luxury brand" dealership experience. You guys blew me away. There was nothing painful about the experience. Chris was exceptional! This was my first "luxury brand" dealership experience. You guys blew me away. There was nothing painful about the experience. Thank you! More

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Outstanding Chris was very helpful and knowledgeable. He listened and the vehicle was ready as promised. The vehicle was very clean and I was satisfied with the Chris was very helpful and knowledgeable. He listened and the vehicle was ready as promised. The vehicle was very clean and I was satisfied with the service I received. More

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Continuous Great Service I've had my car over 2 years, and the service at this Audi Atlanta has always been stellar...especially working with Chris. Last visit was no differe I've had my car over 2 years, and the service at this Audi Atlanta has always been stellar...especially working with Chris. Last visit was no different, car came back when promised and clean. Thank you! More

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Jim Ellis's Audi Dealership Is Top-Notch The dealership building itself boasts beautiful, clean, modern architecture and interior details. The staff is welcoming and approachable. I was helpe The dealership building itself boasts beautiful, clean, modern architecture and interior details. The staff is welcoming and approachable. I was helped through the sales process by Travis Shapira who is an outstanding customer service representative for the Audi brand. He is not only knowledgeable about the brand but he maximizes his facility with technology to bring the brand to the cutting edge of relevance. Travis created an impossible deal for me. Truly, he is a miracle worker. Travis went above and beyond, providing me not only with excellent service throughout the shopping and sales process but also with exemplary follow-through on every detail, right down to procuring floor mats for me at the last minute that I had hoped for when we were first negotiating our deal. The service team headed up by Jerry Kimbrough and Chris Lee should be called the "full-service" team in its clear investment in their customers' positive experience. Cortlin Graber was a pleasure to work with on the finance side and made that process, which can sometimes be mind-numbing, move smoothly and quickly. Thanks to all who helped me into my new Audi A3 e-tron. I am elated. More

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Service department Excellent service. Chris Lee in the service department was great. I didn't have an appointment on a very busy day and Chris fit me right in without Excellent service. Chris Lee in the service department was great. I didn't have an appointment on a very busy day and Chris fit me right in without any trouble. My car was repaired just as quickly as if I'd had an appointment. More

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Super Dealer Chris Lee is a truly exceptional service writer! 1st Class facility! Audi Atlanta has a terrific Service Dept! I would recommend Chris and this deale Chris Lee is a truly exceptional service writer! 1st Class facility! Audi Atlanta has a terrific Service Dept! I would recommend Chris and this dealership to all Audi owners. More

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2009 Audi A6 3.0T Quattro Oil Consumption I purchased this car from another car dealer then brought to Jim Ellis Audi for "maintenance" work. The car needs extensive repairs and I'm trying to I purchased this car from another car dealer then brought to Jim Ellis Audi for "maintenance" work. The car needs extensive repairs and I'm trying to work with Jim Ellis (Chris Lee) and Audi USA to resolve oil consumption issues that requires a Crank Case Ventilation System replace ($2,900). If this doesn't fix the problem it may require an engine rebuild that will be very expensive. This car was purchased new by the previous owner in 2009 at Jim Ellis Audi. All service work was performed by the dealership until August 2016 and the car has a clean CarFax history. The car was sold at auction to another local dealer and then bought by me in September 2016. I've already spent $3,500 in repairs. Now I've found out the car needs the Crank Case work for $2,900 and may ultimately require the engine rebuilt. It's hard for me to understand how a car that has had all service and maintenance work performed without any reported issues can be sold at auction without any issues reported and then sold to me 30 days later with what could be well in excess of $10,000 repairs? Hopefully Jim Ellis Audi / Audi Atlanta will advocate on my behalf with Audi USA to help get some relief with this very expensive repair. More

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Chris Lee rocks !!! Chris is polite attentive and he will go the extra mile to help you with any issue. I have an Audi dealership closer to me but drive the extra distan Chris is polite attentive and he will go the extra mile to help you with any issue. I have an Audi dealership closer to me but drive the extra distance because of Chris. More

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Best dealership I have experienced I have been doing business with Audi Atlanta for over 10 years and have found that from the top down this is an extremely well run dealership. From Tr I have been doing business with Audi Atlanta for over 10 years and have found that from the top down this is an extremely well run dealership. From Tracy the GM to Chris Lee my service writer the customer service and personal service is like none I have ever known in the auto industry. This dealership is the main reason I have purchased Audi products over the past 10 years. More

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Audi Service Department Chris Lee has taken good care of me and my four Audi's. Chris Lee is very helpful and very accommodating. This dealership has been great to deal with. Chris Lee has taken good care of me and my four Audi's. Chris Lee is very helpful and very accommodating. This dealership has been great to deal with. Bryan More

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