Chris Mercer
Chris Mercer at Larson Ford

Chris Mercer

Q/L Manager - Service Advisor

Larson Ford

1150 Ocean Ave
Lakewood, NJ 08701

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4.9
104 Reviews

Dealership Experience

13 yrs, 3 mos

4.9

104 Reviews

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104 Reviews of Chris Mercer

November 27, 2025

Dealership Rating
Employee Rating

I only take my car to Larson ford, Chris is knowledgeable and easy to talk to, I never had a problem with my service and am very happy with them More

by Gracetravers
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 01, 2025

Larson Ford responded

Thank you for your loyal business and kind words about Chris and the team, Grace! We look forward to working with you again at Larson Ford.

October 31, 2025

Dealership Rating
Employee Rating

Great service, John and the whole service department was a pleasure to work with, will definitely go back . More

by frankcotton9419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kaiser

Nov 03, 2025

Larson Ford responded

Thank you for sharing your feedback about John and the team! We look forward to serving you again in the future at Larson Ford.

October 27, 2025

Dealership Rating
Employee Rating

I bought my Ford fusion at Larson Ford 2018. I service my car only at Larson Ford, Larson has the best service department. Oct 22/25 scheduled appointment with Mitch at Larson Ford.. Mitch too More

by John
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Kaiser , Rob Larson, Mitch.

Oct 27, 2025

Larson Ford responded

John, thank you for making Larson Ford your go-to dealer since 2018. We're grateful for your awesome feedback about Mitch and our service team. We look forward to delivering five-star care every visit!

Oct 27, 2025

John responded

Larson Ford - thank you, will see you on my next service for new tires. Soon.,.

October 22, 2025

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Excellent purchase, finance and delivery experience. Tim, Robert and Tracy are an exceptional example of the entire Larson Ford team. More

by Tom G
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Recommend Dealer
Yes
Oct 22, 2025

Larson Ford responded

Hi Tom, thank you for sharing your excellent feedback about Tim, Robert, and Tracy! Your support means the world to us and we hope to work with you again in the future. Welcome to the Larson Ford family!

October 13, 2025

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Larson Ford is the best place to buy a car. Customer service is the best. More

by Bav1954
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Oct 14, 2025

Larson Ford responded

Here at Larson Ford, we are always thankful for positive feedback from our customers. Thank you, Bav!

August 09, 2025

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Employee Rating

We have been purchasing vehicles and servicing them at Larson Ford for more than 30 years. Great people to work with .We look forward to the next 30 years! More

by rjrudzonis
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Robert F. Barranger Jr.

Aug 11, 2025

Larson Ford responded

Wow, thank you for your loyal business and support! We are grateful for your continued trust in us, and we look forward to serving you for many more years to come. -The Larson Ford Team

August 06, 2025

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This is an update to a previous review. Had a recall update performed. Next day a check engine light appeared. I immediately called Chris from service. He calmed me down and got me an appoi More

by Alb123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kaiser, Dave Pirk

Aug 06, 2025

Larson Ford responded

Thank you for sharing this wonderful review! We’re happy to hear Chris and our team provided such a reassuring and efficient experience. We’re here for you anytime at Larson Ford, and we look forward to serving you again in the future! Safe travels ahead!

August 04, 2025

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Went to the dealership for warranty work to be done. I was in and out pretty quickly. More

by SgtRon
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Aug 06, 2025

Larson Ford responded

Thanks so much for the 5-star review of Larson Ford!

July 15, 2025

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Have purchased many vehicles from Larson will continue to keep purchasing when my lease is up More

by 88bobbo
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jul 15, 2025

Larson Ford responded

Thank you for the great review. We look forward to seeing you again at Larson Ford!

June 30, 2025

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Employee Rating

Larson Ford Service is Consistently excellent. They know what they're doing and treat customers with respect. Chris Mercer gone about and beyond. He is respectful, communicative, and always deli More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2025

Larson Ford responded

Scott, thank you for recognizing Chris and the Larson Ford Service team! We're so glad to hear about your positive experience with us. We appreciate your support and look forward to serving you again in the future!

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