I took my Ford Escape in for oil change and Chris Mercer
took care of me.
He is great to deal with.
took care of me.
He is great to deal with.
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by rrusso37
Service Price Transparency
Jan 12, 2024 -
Larson Ford responded
We're glad to know Chris was able to assist with your Ford Escape's oil change at Larson Ford. Thanks for the positive feedback!
It’s the only dealership I would recommend.
They make you feel like family. I was in and out under 30 minutes. From the sales staff to the owner who came out to meet me in person. They truly ca
They make you feel like family. I was in and out under 30 minutes. From the sales staff to the owner who came out to meet me in person. They truly care and work to get you the best deal. They sat down and went through all the numbers so I understood everything in the transaction. There was nothing hidden in the paperwork or in the small print. The price was spot on. I strongly encourage anyone looking for a vehicle to go to Larson Ford.
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by Grenadadennis
Jan 09, 2024 -
Larson Ford responded
We're over the moon to know that you felt like family at Larson Ford and appreciated our transparent approach. It's great to see your strong recommendation based on your positive experience with us. We look forward to serving any future vehicle needs!
Great service
They keep you informed and explain your
options
Chris did a great job
options
Chris did a great job
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by Hutchkn
Service Price Transparency
Nov 06, 2023 -
Larson Ford responded
Thank you for your kind words. Chris will appreciate the shoutout! The Larson Ford team is here to help with any of your future service needs.
Excellent service from Larson Ford service department.
I scheduled an appointment to have my vehicle serviced and they took my vehicle in when I arrived. The wait was not long at all and I'm very satisfie
I scheduled an appointment to have my vehicle serviced and they took my vehicle in when I arrived. The wait was not long at all and I'm very satisfied with the work performed on my vehicle. I highly recommend Larson Ford service department for your vehicle.
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by vlee65
Service Price Transparency
Oct 26, 2023 -
Larson Ford responded
We're delighted to know you had an excellent experience with our service department at Larson Ford. It's great that your vehicle was serviced promptly and up to your satisfaction! Thanks for recommending us, we appreciate it!
Excellent caring service from the parts department to the
cashier for my service advisor Chris. I couldn’t say enough good words I would absolutely 1000% refer people to Larson Ford.
cashier for my service advisor Chris. I couldn’t say enough good words I would absolutely 1000% refer people to Larson Ford.
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by msteinberg6670Marc
Service Price Transparency
Other Employees Tagged:
The guys and parts, as well as the ladies in the cashier department were excellent as well
Oct 10, 2023 -
Larson Ford responded
We're so glad to know that you had an excellent experience with Chris and our team at Larson Ford! Your recommendation means a lot to us. Thank you for the review and we look forward to serving your future needs!
The service was excellent.
.Chris was very polite and helpful. I am very happy with how everything went.
.Chris was very polite and helpful. I am very happy with how everything went.
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by Klodiana Gerbi
Service Price Transparency
Oct 02, 2023 -
Larson Ford responded
Klodiana, we're delighted to know that Chris and our team at Larson Ford provided you with excellent service. Thanks for sharing your experience!
Great service!
Always on time and easy to schedule appointments. The service department is patient and explains everything to us. Thank you!
Always on time and easy to schedule appointments. The service department is patient and explains everything to us. Thank you!
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by TFPetersen
Service Price Transparency
Aug 23, 2023 -
Larson Ford responded
We're delighted to know that you've had consistently great experiences with our service department at Larson Ford. We always aim for timely and easy scheduling, as well as clear communication. Thanks so much for your feedback!
Dave, Mitch, and Chris in the service department always
take great care of me. I absolutely trust their advice. Have all my service done here.
take great care of me. I absolutely trust their advice. Have all my service done here.
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by CelticBH
Service Price Transparency
Aug 21, 2023 -
Larson Ford responded
We're glad to know our service team at Larson Ford has earned your trust! Thanks for choosing us for all of your vehicle's needs. We'll pass along the kind words to Dave, Mitch, and Chris!
Service Dept: Recently I was over due an oil change, so
ford got me an appointment. Appointment day, I was talking with service advisor about oil change, and about my transmission slip, they looked at an
ford got me an appointment. Appointment day, I was talking with service advisor about oil change, and about my transmission slip, they looked at and changed the fluid, and completed the oil change, tire rotation. Got me in and out in about 1 hour. High Mileage Ford Escape.
Thank you Larson for your continued great service.
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by Richw
Service Price Transparency
Aug 15, 2023 -
Larson Ford responded
We're glad to know that our service department at Larson Ford was able to assist you efficiently and effectively. We strive for quick, quality work, so it's great hearing your high-mileage Ford Escape is running smoothly again! Thanks for the review!
The dealership was awesome the only have one complaint is
that I’m very upset that my truck came back with greasy finger prints all over the hood and fenders and driver door
that I’m very upset that my truck came back with greasy finger prints all over the hood and fenders and driver door
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by Klabor1034
Service Price Transparency
Aug 03, 2023 -
Larson Ford responded
Thank you for leaving us a five-star review and sharing your feedback. I apologize for the oversight with the cleanliness of your truck. We'll address this issue to ensure it doesn't happen again in the future at Larson Ford. Thanks for bringing this to our attention - we would be happy to offer you a complementary detail for your troubles. Please reach out at your convenience. -Chris Mercer - Quick Lane Manager - 732-363-8100 x511