Service Dept: Recently I was over due an oil change, so
ford got me an appointment. Appointment day, I was talking with service advisor about oil change, and about my transmission slip, they looked at an
ford got me an appointment. Appointment day, I was talking with service advisor about oil change, and about my transmission slip, they looked at and changed the fluid, and completed the oil change, tire rotation. Got me in and out in about 1 hour. High Mileage Ford Escape.
Thank you Larson for your continued great service.
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by Richw
Service Price Transparency
Aug 15, 2023 -
Larson Ford responded
We're glad to know that our service department at Larson Ford was able to assist you efficiently and effectively. We strive for quick, quality work, so it's great hearing your high-mileage Ford Escape is running smoothly again! Thanks for the review!
The dealership was awesome the only have one complaint is
that I’m very upset that my truck came back with greasy finger prints all over the hood and fenders and driver door
that I’m very upset that my truck came back with greasy finger prints all over the hood and fenders and driver door
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by Klabor1034
Service Price Transparency
Aug 03, 2023 -
Larson Ford responded
Thank you for leaving us a five-star review and sharing your feedback. I apologize for the oversight with the cleanliness of your truck. We'll address this issue to ensure it doesn't happen again in the future at Larson Ford. Thanks for bringing this to our attention - we would be happy to offer you a complementary detail for your troubles. Please reach out at your convenience. -Chris Mercer - Quick Lane Manager - 732-363-8100 x511
Conversations are on a personal level.
The subject matter is always discussed professionally. The information is always trustworthy.
The subject matter is always discussed professionally. The information is always trustworthy.
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by joeeitnerjr
Service Price Transparency
Jul 24, 2023 -
Larson Ford responded
Thank you for the positive review, Joe! We're glad to hear that our team at Larson Ford provides a personal and professional experience. Your trust means a lot to us. Have a great day!
Larson Ford excellent service team and staff all around
They take the to answer all questions as well as being polite. Neve have I had a good experience with any dealership until Larson ford
They take the to answer all questions as well as being polite. Neve have I had a good experience with any dealership until Larson ford
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by tomtech2000
Service Price Transparency
Jul 13, 2023 -
Larson Ford responded
We are so glad to hear you had a positive experience with our team at Larson Ford! Top-notch service is always our aim and we feel fortunate to have customers like you. See you next time!
Service was wonderful with a minimal amount of wait time.
Very efficient!Staff was very friendly.
Very efficient!Staff was very friendly.
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by Whitebird00
Service Price Transparency
Jun 05, 2023 -
Larson Ford responded
Thank you for the review! We appreciate the kind feedback and hope to see you again at Larson Ford. Safe travels!
Chris, Mitch & entire Larson Ford family are the leader
in their industry... The quality of mechanics, customer service and cost effectiveness are unrivaled... Always grateful to work w/professionals when/
in their industry... The quality of mechanics, customer service and cost effectiveness are unrivaled... Always grateful to work w/professionals when/if my vehicle needs to be serviced..
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by Oldurtyjerz
Service Price Transparency
May 15, 2023 -
Larson Ford responded
We appreciate the time you took to write this kind review of your experience with Chris, Mitch, and our team here at Larson Ford. Thank you for choosing us and we look forward to serving you again if your vehicle needs service in the future.
Took F150 for service.
John the service rep was knowledgeable, thorough and courteous. Job was done well and on time. Very pleased!
John the service rep was knowledgeable, thorough and courteous. Job was done well and on time. Very pleased!
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by joeeitnerjr
May 10, 2023 -
Larson Ford responded
It was our pleasure to complete your Ford F-150 service! John and the Larson Ford team thank you for your business and wish you safe travels down the road!
I had a truck bed put in.
I'm a little disappointed that it doesn't go completely to edge by tailgate. Was told that what they do so it will close.
I'm a little disappointed that it doesn't go completely to edge by tailgate. Was told that what they do so it will close.
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by diamondsandlace5
Service Price Transparency
May 09, 2023 -
Larson Ford responded
I appreciate you leaving us a five-star review. However, I apologize if you are not completely satisfied with your new truck bed. If you would like to discuss this with me, I would be happy to see what more I can do to help. Thank you, Chris Mercer, QUICKLANE MANAGER - 732-363-8100 x511
May 09, 2023 -
diamondsandlace5 responded
I dont know if it could be resolved. And i dont understand why it doesnt completly fit the whole trunk. To be honest it looks kinda bad. Everything should be covered in my mind if it was done right
Appreciated them staying in touch via text then with a
personal phone call from the Mechanic Chris.
personal phone call from the Mechanic Chris.
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by Necromancer67
Service Price Transparency
Apr 25, 2023 -
Larson Ford responded
We love to hear you had a communicative service here at Larson Ford. Chris will appreciate the shoutout. Thank you for trusting us with your maintenance needs, we look forward to seeing you next time!
I've had my 2011 F-150 serviced at Larson Ford since I
bought it from them. Very honest and I always leave happy.
bought it from them. Very honest and I always leave happy.
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by dwgallo1
Service Price Transparency
Other Employees Tagged:
John Kaiser
, Christopher Porbansky, Mitch
Apr 20, 2023 -
Larson Ford responded
It's wonderful to see your five-star review, and we are so glad to hear that you've been happy with the service at Larson Ford. We appreciate your loyalty and look forward to continuing to provide you with great service for your 2011 F-150. Thank you for your support!