Chris Myers

Very responsive to my requests. Got my car when I asked. Pleasant to deal with. Got my car when I asked. Pleasant to deal with. More

by JEANNE.ROBSON Verified Customer Verified Customer

Helpful 0

Report | Print

Quick and friendly service. Was brought into service on time and car was ready for pickup faster than quoted. Was brought into service on time and car was ready for pickup faster than quoted. More

by sanorthrop Verified Customer Verified Customer

Helpful 0

Report | Print

Fabtastic service and communication. Love Chris and his team. I trust them. Will certainly come back again Love Chris and his team. I trust them. Will certainly come back again More

by PARISSACHUBAK Verified Customer Verified Customer

Helpful 0

Report | Print

Chris was great, everything went well. I will recommend to others and appreciate the location thank you I will recommend to others and appreciate the location thank you More

by JAY@HELENSCYCLES.COM Verified Customer Verified Customer

Helpful 0

Report | Print

The car is very good. The service at the dealer was the worst experience my wife or I have ever had in 64 years -- owning up to four cars at a time to support three kids. The service at the dealer was the worst experience my wife or I have ever had in 64 years -- owning up to four cars at a time to support three kids. My wife got a loaner, went to get a muffin and drove to our house three miles away. When she returned the check-in guy looked the car over, said it was fine and sent her to pay. After she did paperwork another guy came out insisted there was a windshield ding that wasn't there before. His video before checkout was not at all clear -- one angle seemed to show a ding another not. My wife said if she did it we would certainly pay and as they had our insurance info we assumed they would contact. The dealer rep said he would not give her the keys to her car until she paid and she could make claim on insurance. This is not legal -- it is extortion. If I hit your car you don't get to seize me or my car until my insurance pays. Nor do I simply pay you and then go talk to my insurance. The dealer took my wife and her car hostage. I was out of town on business and texted she should simply call police. But she needed to get home and called our insurance (AAA) who jumped through hoops to agree to pay and she paid deductible and finally got home. This is absurd for an 80k car we leased from this dealer a year ago, particularly as they have our credit card and insurance. They also insisted on replacing the windshield although it was a tiny ding. They first claimed it was a new car, but when my wife pointed out it was a 2021 they said their policy was to always replace the windshield. And they charged us full retail for the windshield. And Yelp reviews that same day suggest we were not the only victim of similar scams -- nails "found" in tires. Worst of all, the manager who we dealt with when we got the call has not responded to our requests for a call. Absolutely unacceptable. More

by EJONES25 Verified Customer Verified Customer

Helpful 0

Report | Print

The servicing was easy to schedule. Dept. took me on time. Delivered the finished service in good time. Dept. took me on time. Delivered the finished service in good time. More

by WOODWARD504 Verified Customer Verified Customer

Helpful 0

Report | Print

Chris was amazing. Love the service and was great experience. Easy to drop off and pick up. Love the service and was great experience. Easy to drop off and pick up. More

by ELISSA2 Verified Customer Verified Customer

Helpful 0

Report | Print

Chris was very helpful, provided a loaner vehicle, and kept me informed. He provided excellent service. kept me informed. He provided excellent service. More

by GCASTLE2000 Verified Customer Verified Customer

Helpful 0

Report | Print

Service is good. Service is good. Service is good. Service is good. Service is good. Service is good. Service is good. Service is good. Service is good. More

by Haoran Ma Verified Customer Verified Customer

Helpful 0

Report | Print

My service manager Chris is always helpful and tells me about specials and such. I had not much trouble getting a loner car. Work was done on time. Always just a little pricier than independent repair s about specials and such. I had not much trouble getting a loner car. Work was done on time. Always just a little pricier than independent repair shops, but I don't have a good one right now More

by LINDAWEST310 Verified Customer Verified Customer

Helpful 0

Report | Print