Had a noise.
that seemed to be the brakes. I just wanted checked out so no damage was happening.
Made the appointment for the next morning. After arriving Dean s
that seemed to be the brakes. I just wanted checked out so no damage was happening.
Made the appointment for the next morning. After arriving Dean said the would test drive it a check out the brakes.
I said I would wait and after a reasonable time he told me they checked out all the brakes and everything was ok. It may have been just road noise.
As usual great and efficient service.
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by BVOHL
Apr 18, 2024 -
Arlington Heights Buick GMC responded
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Sincerely, The Arlington Heights Buick GMC Team
Best service experience I’ve ever had at a dealership.
Chris Parisi took great car of my wife’s car at the last minute.
Chris Parisi took great car of my wife’s car at the last minute.
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by Pete01
Service Price Transparency
Apr 09, 2024 -
Arlington Heights Buick GMC responded
We appreciate you for letting others know about your experience working with Chris! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Sincerely,
The Arlington Heights Buick GMC Team
I never thought I would write a positive evaluation for a
car dealer and their employees, but here I am! After almost 3 years of leasing our Envision, my husband and I traded in our existing leased car for
car dealer and their employees, but here I am! After almost 3 years of leasing our Envision, my husband and I traded in our existing leased car for a new one. And, indeed, it was more than a pleasant experience. Mike Audino's leadership and Shelly Barr's kindness and knowledge of the products available, made this transaction a pleasant one. Both Mike and Shelly worked with my husband and me while we tried to figure out whether leasing or purchasing a car would be more cost effective. Mike and Shelly answered all our questions--some more than once. In the end, they helped us find a car that met all our needs--and then some. No surprise: we leased another Envision Avenir. It's a perfect car for us: luxurious, beautiful, and comfortable. And most of all, our 7 year old granddaughter liked the exterior sparkles! Sold.
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by HBK
Mar 25, 2024 -
Arlington Heights Buick GMC responded
Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We're so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again.
Sincerely,
The Arlington Heights Buick GMC Team
Great service provided , excellent quality customer
support service , good communication,the prices are right,and financing was a breeze, friendly staff.Eliot P. Was my sales person , he was so helpful
support service , good communication,the prices are right,and financing was a breeze, friendly staff.Eliot P. Was my sales person , he was so helpful.
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by Spokojny84
Mar 16, 2024 -
Arlington Heights Buick GMC responded
Thanks for your outstanding review! We're very happy to hear that Eliot was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.
Sincerely,
The Arlington Heights Buick GMC Team
Always great service at Arlington Heights Buick GMC in
all departments.
Have used them for many year and have always be satisfied. I have not complaints.
all departments.
Have used them for many year and have always be satisfied. I have not complaints.
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by BVOHL
Service Price Transparency
Mar 08, 2024 -
Arlington Heights Buick GMC responded
Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Arlington Heights Buick GMC, we value our customers and we look forward to seeing you down the road.
Sincerely,
The Arlington Heights Buick GMC Team
I drive to this dealership because of the friendly and
professional service I get. I love the honesty of the employees
professional service I get. I love the honesty of the employees
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by Bob
Service Price Transparency
Other Employees Tagged:
Gina was very nice and professional
Mar 04, 2024 -
Arlington Heights Buick GMC responded
Hi Bob, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Arlington Heights Buick GMC. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon!
Sincerely,
The Arlington Heights Buick GMC Team
The service time was on point and Chris came out to give
a a detailed description of exactly what and when our vehicle might need further services.
a a detailed description of exactly what and when our vehicle might need further services.
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by hoganrenee52
Feb 13, 2024 -
Arlington Heights Buick GMC responded
Hogan, it’s great to know that Chris provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know!
Sincerely,
The Arlington Heights Buick GMC Team
Chris was very nice to deal with and very helpful.
Prices are a bit high, but as long as service and workmanship are good, I'll keep coming back.
Prices are a bit high, but as long as service and workmanship are good, I'll keep coming back.
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by ibrosenthal
Feb 08, 2024 -
Arlington Heights Buick GMC responded
Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
Sincerely,
The Arlington Heights Buick GMC Team
Chris was very easy to work with.
Explained everything for me so I didn't have any questions. Will gladly come back!
Explained everything for me so I didn't have any questions. Will gladly come back!
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by jon walger
Service Price Transparency
Feb 08, 2024 -
Arlington Heights Buick GMC responded
Jon, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day!
Sincerely,
The Arlington Heights Buick GMC Team
Chris Parisi was great!
He was there with an
Estimate of what it would cost as well as how long it would take. He also kept me updated about what was going on.
He was there with an
Estimate of what it would cost as well as how long it would take. He also kept me updated about what was going on.
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by rjwiduch
Service Price Transparency
Feb 05, 2024 -
Arlington Heights Buick GMC responded
Thank you for taking the time to share your feedback. Each employee is a valued member of the Arlington Heights Buick GMC team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
Sincerely,
The Arlington Heights Buick GMC Team