Chris Schultz | Page 5

transmission issues I have put about 5,000 miles on my car (2015 Ford Fusion) since I got it with almost 29,000 on it but this is the 2nd time I had brought it in due to I have put about 5,000 miles on my car (2015 Ford Fusion) since I got it with almost 29,000 on it but this is the 2nd time I had brought it in due to a transmission issue. The service team and all involved have been great and we hope this time around it is fixed permanently. The customer service is awesome there. Sonja Seim. More

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Interior rust Chris was great in handling my appt check in and out. I was impressed that NCF and Fors stood behind their product even though the interior rust easy Chris was great in handling my appt check in and out. I was impressed that NCF and Fors stood behind their product even though the interior rust easy very weird and couldn't be explained . More

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Great experience with this dealership I took my car in for service and a minor issue I was experiencing, they resolved the issue and completed the service within a few hours, great job. I took my car in for service and a minor issue I was experiencing, they resolved the issue and completed the service within a few hours, great job. More

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Continued satisfaction I have been a long time customer of North Country Ford Lincoln and will continue to be. The service department is exceptional to deal with and does a I have been a long time customer of North Country Ford Lincoln and will continue to be. The service department is exceptional to deal with and does a great job. They have always been great with communication and assisting me in dealing with the aftermarket warranty. I trust them completely to take care of my car, and I love my car! More

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very easy to have work done 20,000 mile check up and some minor repairs with warranty coverage. No games with the bill! All was very good. Thanks for a hassle free experience 20,000 mile check up and some minor repairs with warranty coverage. No games with the bill! All was very good. Thanks for a hassle free experience More

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Recall Repair Friendly people, good service, even washed my truck! This was for a recall for the cruise control software issue. Fixed at no charge (as it should be) Friendly people, good service, even washed my truck! This was for a recall for the cruise control software issue. Fixed at no charge (as it should be). Fully inspected and reported on condition of vehicle - 99+ items. More

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Chris helped me and I was extremely happy with the service I brought my truck in with what I thought was a bearing problem.Chris at the service desk helped me . I was given a loaner car to use.The service de I brought my truck in with what I thought was a bearing problem.Chris at the service desk helped me . I was given a loaner car to use.The service dept. could not diagnose what was wrong because the noise would not continually present itself.I was advised to drive my truck until the noise was more constant and then bring it back.I was very happy with the service that I received and will bring my truck back when the problem is more evident. Thanks for the fantastic service. More

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First time at North Country Ford for Service I recently moved to the northwest suburbs and my 2014 Ford C-Max Energi needed it's first oil change (19000 miles!). I searched this site and others I recently moved to the northwest suburbs and my 2014 Ford C-Max Energi needed it's first oil change (19000 miles!). I searched this site and others for dealership reviews and this one seemed to get the best comments. I now know why. There is a 20,000 mile service package that included the oil change, tire rotation and other checks and it listed at nearly $400! The service consultants did a double take on the price and said it could not be right. At the end it came to $112 for the work they performed! They could have said that the package price is what you get but they went above that and did the right thing. They have earned my return business. More

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Rare gem - delivered what they promised! My past dealings with another Ford dealership had me irritated before I even walked in the door of North Country. I had already decided to never buy a My past dealings with another Ford dealership had me irritated before I even walked in the door of North Country. I had already decided to never buy another Ford because of that. I was waiting for service and was promised it would be about an hour. With my past dealings, I was dubious at best. After excellent coffee and 58 minutes waiting time - they were done and I was on my way. Jack Hackman and (?chrissy?) you saved Ford's rep! More

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Recent Service North Country has always done a great job any time my vehicle has been in for service. The most recent service took less time than I thought it would. North Country has always done a great job any time my vehicle has been in for service. The most recent service took less time than I thought it would. Super Job!! More

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