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Christine Hoffman

Overview Reviews (83) Inventory (176)

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Christine Hoffman

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Christine Hoffman | Page 6

Assistant Service Manager

Gettel Acura

4891 Clark Rd.
Sarasota, FL 34233

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4.8

83 Reviews

Overview Reviews (83) Inventory (176)

Dealership Experience

6 yrs, 1 mo

4.8

83 Reviews

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83 Reviews of Christine Hoffman

July 21, 2023

Dealership Rating

Employee Rating

Very nice people and great service. Car running good and back very clean. Thanks again Car running good and back very clean. Thanks again More

by lynne.falcone

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kimberly Heath , Madison Quinn

Helpful 0

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Jul 24, 2023 -

Gettel Acura responded

Thank you Lynne for the 5-star review and giving credit to everyone in service who you dealt with. We all truly appreciate that and look forward to seeing you again for service in the future. Brian O'Connor General Manager Gettel Acura boconnor@gettel.com (941) 343-5700

July 20, 2023

Dealership Rating

Employee Rating

Always. Pleasure The staff is sharp and the wait is never extreme. I recommend Gettel to everyone🌴 Pleasure The staff is sharp and the wait is never extreme. I recommend Gettel to everyone🌴 More

by CAROLYNDEERING

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Christine Hoffman

Helpful 0

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Jul 24, 2023 -

Gettel Acura responded

Carolyn thank you for the perfect 5-star review of our dealership and staff. We appreciate taking the time to recognize Christine and we are looking forward to helping you again on your next visit. Brian O'Connor General Manager Gettel Acura boconnor@gettel.com (941) 343-5700

July 09, 2023

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Employee Rating

Easy to work with! Kimber did a great job and very informative!! Glad to be your customer since 2018! Kimber did a great job and very informative!! Glad to be your customer since 2018! More

by MMAURER453

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kimberly Heath , Madison Quinn

Helpful 0

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Jul 09, 2023 -

Gettel Acura responded

Mr Maurer, Thank you for taking the time to leave us an amazing review and for telling us about your experience with Kimberly and our team. We greatly appreciate you choosing our dealership to service your vehicle for so many years. Please let us know if there is anything further we can do to assist and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941) 343-5700

July 03, 2023

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Employee Rating

Had afternoon appointment and waited on service. They offer complimentary soft drinks and snacks while waiting but not for afternoon appointments they proceeded to remove them right after I sat down They offer complimentary soft drinks and snacks while waiting but not for afternoon appointments they proceeded to remove them right after I sat down to wait. Secondly, I had an oil change and tire rotation. Upon checking out I was told everything was good specially my tires. From moment I left one of my tires started losing pressure. After inspection it had been punctured in a location not repairable. It was too late to get back to dealerships before they closed evidently. I did speak with my service advisor and was told they couldn't have anyone stay for me . Also, nothing really was offered to me for help. It's obvious that the tire had been accidentally punctured at the dealership but of course they wouldn't admit to this. Unfortunately I had to take care of this myself and purchase a new tire right away. More

by jimmygammell

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Kimberly Heath , Madison Quinn

Helpful 0

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Jul 10, 2023 -

Gettel Acura responded

Jimmy, I do apologize your experience with us warranted a one-star review. It is required to put away sugary snacks/drinks when our service department is getting ready to close. There is water, coffee and tea still left out for every client to enjoy. Part of our service process is a complimentary inspection where tires are looked at and no nail was reported being on our lot. When we received your call about a tire puncture, our service department had already closed and we had no technicians on site to assist. An advisor did recommend using the inflator kit to get the vehicle back to the shop where a loaner was offered while we get the vehicle fixed the next morning. We are sorry you were unable to make it back in and had to take care of this issue yourself. Please feel free to reach out to me directly if you would like to discuss more about your experience and how we can further assist. Brian O'Connor General Manager boconnor@gettel.com (941) 343-5700

June 05, 2023

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Employee Rating

Have left many messages for return call to schedule service and was not called so have found another business to have vehicle serviced. service and was not called so have found another business to have vehicle serviced. More

by JAYNELUTTRELL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Helpful 0

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Jun 08, 2023 -

Gettel Acura responded

We apologize that your messages were not returned. If you have time to please contact me directly I would like to hear from you what service you were trying to schedule and how we can use this opportunity to improve going forward. Please call or email me directly at 941-343-5700 or boconnor@gettel.com Brian O'Connor General Manager 941-343-5700 boconnor@gettel.com

May 21, 2023

Dealership Rating

Employee Rating

Christine was great. She was very professional and even got me a loaner so I didn’t have to wait!!! Gettel always has friendly and helpful service. She was very professional and even got me a loaner so I didn’t have to wait!!! Gettel always has friendly and helpful service. More

by MEG0415

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 30, 2023 -

Gettel Acura responded

Margaret, thank you for taking the time to leave us an amazing 5-star review and for telling us about your experience with Christine. Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

May 21, 2023

Dealership Rating

Employee Rating

Excellent service and attention to customer needs etc Christine always takes good care of us and our car. Always very satisfied with the cleanliness of our car and service provided Christine always takes good care of us and our car. Always very satisfied with the cleanliness of our car and service provided More

by kats828

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Christine Hoffman

Helpful 0

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Jun 07, 2023 -

Gettel Acura responded

Thank you for taking the time to leave us an amazing 5-star review and for telling us about your experience with Christine. Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

May 13, 2023

Dealership Rating

Employee Rating

Arrived for 8 am appointment and auto butler service was satisfactory completed in timely manner.All is great 🤓 satisfactory completed in timely manner.All is great 🤓 More

by nipzamzuu@yahoo.COM

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Christine Hoffman

Helpful 0

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May 19, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with Christine & our dealership! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

May 04, 2023

Dealership Rating

Employee Rating

Very hard to get to speak with someone in service department. Don’t always return calls. department. Don’t always return calls. More

by SKOWALSKI10

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Carla Stiegler

Helpful 0

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May 17, 2023 -

Gettel Acura responded

We apologize for not being able to get back to you and returning your calls. I will definitely speak with our team and work with them to make time throughout their day to schedule call backs before their day is over. We appreciate the honest feedback and will work to improve in this area. Brian O'Connor General Manager boconnor@gettel.com (941) 343-5700

March 07, 2023

Dealership Rating

Employee Rating

I received excellent service and perfect coordination was provided by Christine with loaner car. Great! provided by Christine with loaner car. Great! More

by Doctorg11

Verified Customer

Recommend Dealer

Yes

Helpful 0

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Mar 15, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with Christine and our dealership! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

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