chickert 4/2/2012 3:14:09 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: George DunbarChristopher Estrada Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Pacific Volkswagen: I was referred to Chris Estrada at Pacific VW by two friends, and I was not disappointed! My last car buying experience was 12 years ago and back then I walked into the dealership cold, and got the old-school hard-sell type sales guy. Because of that I was dreading the car-buying experience, but I had nothing to worry about. Chris was great - friendly, professional, helpful, knowledgable - he answered all my questions and gave me alot of information but didn't try to sell or talk me into anything. If I was considering something, he would help me think through the pros and cons, but without pushing either way. George Dunbar was the finance guy I had, and he also presented options and information about the add-ons but did not pressure me at all into choosing anything. I felt comfortable with both Chris and George and felt that they were there to help me through the process and make sure I was happy with my choices, they weren't there just to make the sale. I will recommend them and Pacific VW! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review