Christopher Griffitts

Joe Machens vw in Columbia, MO is the best place to get your oil changed especially if you own a volkswagon!! it's also the best place for mechanical work or maintenance on your vw also!! it was a little your oil changed especially if you own a volkswagon!! it's also the best place for mechanical work or maintenance on your vw also!! it was a little bit expensive without a warranty, but it's reasonable in cost and they do an excellent job fixing your car. Employees were kind and friendly. there's amenities like free car wash, shuttle bus, sodas, cappuccino,(French vanilla is my favorite!), chips, and you can even sit on a comfortable chair and watch TV or look at magazines!! Their oil change is more high quality than most other places especially if you own a vw and the oil change usually lasts longer, but I will spend a little extra for better performance oil and oil filter that lasts longer and is better for your engine!! Joe Machens vw in Columbia, MO is my first choice to consider when getting my oil changed and service on my vw and I highly recommend this dealership over any other in Mid-Missouri!! I just wished they still made vw Jettas with diesel engines turbo because they are nice to have and are really solid like. you don't have to wait too long to get your car serviced. it's not too crowded. they usually have the parts for your car.(if not, they can order them). you can even check on the status of your automobile on your smartphone!! they will send you a text and you just click the link and there it is!! everything went smoothly, no complaints, it might be a little pricey, but overall it's worth it!! they are honest. no gimmicks. they keep you posted on how much it's going to cost and make sure they get your consent to do the services before they provide them. excellent communications!! excellent dealership!! I highly recommend people to get their Volkswagens serviced at this place!! they do an outstanding job!! More

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work was done in a timely manner and was fairly priced. Will be back for all routine maintenance. Will be back for all routine maintenance. More

by joebillallen Verified Customer Verified Customer

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Straightforward customer care. Please ditch the automated phone system. People want to talk to people. They want care. A computer phone system is not this. Cheers Please ditch the automated phone system. People want to talk to people. They want care. A computer phone system is not this. Cheers More

by Brianpetersen173 Verified Customer Verified Customer

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Quick and easy experience Car was in and out and price was fair Service was friendly was fair Service was friendly More

by Alake1212 Verified Customer Verified Customer

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Great service from Volkswagen as always. Timely, fair pricing, friendly advisors, techs, managers, and parts professionals. Timely, fair pricing, friendly advisors, techs, managers, and parts professionals. More

by amylou2804 Verified Customer Verified Customer

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Very curious friendly very helpful knowledgeable gets things done in a timely fashion good entertainment and free refreshments things done in a timely fashion good entertainment and free refreshments More

by Loretta Breshears Verified Customer Verified Customer

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Chris was a true professional who helped me navigate a tough situation with my daughter living in Columbia and me living in Florida. I would recommend this dealership to anyone for fairness, professionali tough situation with my daughter living in Columbia and me living in Florida. I would recommend this dealership to anyone for fairness, professionalism, and doing the right thing to help a potential customer. Thank you Chris! More

by Robin.goldin Verified Customer Verified Customer

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Did the job we asked for and didn't push unnecessary repairs♥️ They recommended but not pushed. Thank you repairs♥️ They recommended but not pushed. Thank you More

by tondelayo1 Verified Customer Verified Customer

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Service department’s Amanda is fantastic and truly understands her business! Salesman was helpful and not pushy. Overall good people there. understands her business! Salesman was helpful and not pushy. Overall good people there. More

by ARTMCD0 Verified Customer Verified Customer

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I have tried to send in à review in the past but the process requires my email and a screen name. My email is my business. I just had my oil changed and was informed that my rear brakes need work. I a process requires my email and a screen name. My email is my business. I just had my oil changed and was informed that my rear brakes need work. I am very surprised since the car doesn't even have 40,000 miles. After researching the internet, I found I am not the only one with problem. I am very happy with the dealership but now the quality of the VW car comes into question. More

by None Verified Customer Verified Customer

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