Great experience,excellent customer service,definitely
would recommend this dealership and it’s service department
would recommend this dealership and it’s service department
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by Fabylozano86
Verified Customer
Verified Customer
Service Price Transparency
Jan 12, 2023 -
Mercedes-Benz of Beaverton responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Best Wishes,
Chris Walters
(503) 296-1700
CWalters@lithia.com
Andy is great.
Team there is top notch and they take great care of me and my vehicle every visit
Team there is top notch and they take great care of me and my vehicle every visit
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by JONESYAMMO
Verified Customer
Verified Customer
Service Price Transparency
Dec 30, 2022 -
Mercedes-Benz of Beaverton responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Best Wishes,
Chris Walters
(503) 296-1700
CWalters@lithia.com
Nice people, clean place, excellent service , alway on
time with the appointment, take good care of the car
time with the appointment, take good care of the car
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by TOMRIAN503
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Christopher Browarski
Dec 26, 2022 -
Mercedes-Benz of Beaverton responded
Thank you for sharing about your excellent experience with Mercedes-Benz of Beaverton. We appreciate your business and hope to see you again soon!
Best Wishes,
Chris Walters
(503) 296-1700
CWalters@lithia.com
Great service.
Exceeded my expectations. Thank you to Chris Walter’s for all of his help.
Exceeded my expectations. Thank you to Chris Walter’s for all of his help.
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by LORRIE.VOGEL
Verified Customer
Verified Customer
Service Price Transparency
Dec 09, 2022 -
Mercedes-Benz of Beaverton responded
Thank you for choosing Mercedes-Benz of Beaverton, Lorrie. We appreciate your business and hope to see you again soon!
Best Wishes,
Chris Walters
(503) 296-1700
CWalters@lithia.com
Excellent Service at Mercedes-Benz of Beaverton!
It’s always a seamless process when bringing my car in.
It’s always a seamless process when bringing my car in.
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by EMTORSON
Verified Customer
Verified Customer
Service Price Transparency
Dec 04, 2022 -
Mercedes-Benz of Beaverton responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Best Wishes,
Chris Walters
(503) 296-1700
CWalters@lithia.com
Service is ok, didn’t receive timely updates.
Waited 2 hours for an oil change to be performed. Had to wait around for a different service advisor to hand by car back.
Waited 2 hours for an oil change to be performed. Had to wait around for a different service advisor to hand by car back.
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by CASASBROUGHER
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Christopher Browarski
Dec 04, 2022 -
Mercedes-Benz of Beaverton responded
Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.
Best Wishes,
Chris Walters
(503) 296-1700
CWalters@lithia.com
Very prompt and extremely friendly and reliable services.
Never disappointed in their work ethics. They explained so much on my vehicle and always happy that they are honest.
Never disappointed in their work ethics. They explained so much on my vehicle and always happy that they are honest.
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by Bouahieng48
Verified Customer
Verified Customer
Service Price Transparency
Nov 23, 2022 -
Mercedes-Benz of Beaverton responded
Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of Beaverton. We look forward to having you as one of our valued customers for many more years to come!
Best Wishes,
Chris Walters
(503) 296-1700
CWalters@lithia.com
It started bad with calling to make an appointment, the
girl was rude, then calls 2 days before to cancel, yet all I needed was an oil change and you dont even need appointment for that. So I called and th
girl was rude, then calls 2 days before to cancel, yet all I needed was an oil change and you dont even need appointment for that. So I called and the guy, who was nice, listened and made my appointment again after she cancelled it. Then I get there, I said I needed to wait so I could go elsewhere to have the other service done, then they said they could complete the service. No calls just some horrible link to tell you all this stuff you need done which you don’t need done as the carfax had it done at another Mercedes dealership. Then no communication again and it had after market warranty, no communication on who calls and I spoke to a manager now as I was sick of the back and forth email that wasn’t answering the question asked. They got the warranty to do a repair that was so expensive as some of the items done was already done the day before on the service (all on my service bill). Then pick up the car, they said wait outside and no one got the car, asked again and the guy was nice and said, glad I asked no one told us. Finally get my car. For Mercedes the dealer is awful!!!! Dodge does a better job communicating and attention to the customer. Wouldn’t recommend and only hope I never have to go back as this is the closest Mercedes service dept.
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by HHR
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Christopher Browarski, Minus stars for the girl that takes the calls
Nov 21, 2022 -
Mercedes-Benz of Beaverton responded
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.
Best Wishes,
Chris Walters
(503) 296-1700
CWalters@lithia.com
Quick and very courteous.
Work was performed as stated and on time. Car was cleaned too.
Work was performed as stated and on time. Car was cleaned too.
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by KEVINSEUFERT1
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Norm Hunter
Nov 13, 2022 -
Mercedes-Benz of Beaverton responded
Kevin, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of Beaverton to be a positive one. Please don't hesitate to reach out if you need anything else.
Best Wishes,
Chris Walters
(503) 296-1700
CWalters@lithia.com
They got me in promptly and were able to complete my
service in plenty of time to make my doctor appointment. I enjoyed the complimentary snacks were great. I really enjoyed looking at all of the beauti
service in plenty of time to make my doctor appointment. I enjoyed the complimentary snacks were great. I really enjoyed looking at all of the beautiful cars in the showroom.
I especially enjoyed the interior and exterior cleaning.
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by Dyrnes
Verified Customer
Verified Customer
Service Price Transparency
Nov 10, 2022 -
Mercedes-Benz of Beaverton responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.
Best Wishes,
Chris Walters
(503) 296-1700
CWalters@lithia.com