Chuck Block | Page 11

BULLSEYE Dart experience I was in the market for a newer used car back in July. I knew what I wanted, a Dodge Dart GT with a manual transmission. Finding one in the color I wa I was in the market for a newer used car back in July. I knew what I wanted, a Dodge Dart GT with a manual transmission. Finding one in the color I wanted (RED) with the options and miles I wanted was like finding a needle in a haystack! After driving from North Central Indiana to Detroit to look at one that was close to I wanted, only to be disappointed with the experience I drove all the way home and regrouped. I’m glad that one didn’t work out, as I found the PERFECT one at John Paul’s! I looked to try and find one closer to home to no avail, I decided to make the trek. I’m sure glad I did! The car was exactly what I wanted, and they were having their “Love your Liver” event and had a giant pink flamingo up front, a good sign! They’re my good luck charm! We were greeted warmly by Chuck, who wanted to assure us that the car was stick, we told him yes that’s why we were looking at it! He went and got the keys and had us look over the car and asked if we were ready for a test drive. Not being comfortable driving stick at the time, I had my mom do the test drive (and drive the car home the 200+ miles and through Chicago traffic). We talked numbers, and Chuck repeatedly said “we want to make you happy, we want to make something work.” I knew what I wanted for my trade and what I wanted to pay for the car. Everything worked out, and Chuck held up his side making me happy! I do want to note that the car didn’t have the antenna and he told us that he thought they had it, only to find that they didn’t when we went to leave. Chuck said that they would order it Monday morning and mail it out. We didn’t have it in writing so I figured it was just that same old talk to get you to buy. But it wasn’t! He called me early Monday morning saying they got the antenna and it was in the mail! Top notch customer service!!! The financing guy (his name slips my mind) was wonderful also! He found me a great rate and laid out different options with extended warranty and GAP. He wasn’t pushy or anything when I only wanted the GAP policy. I’m overall extremely HAPPY! I love my Dart! I’m gladly driving my car around Northern Indiana with the John Paul’s decal and plate bracket! Something I will not do! I’d gladly buy another used car and have recommended them to my friends and family who are willing to travel for a vehicle purchase! The whole experience made the trip worthwhile! More

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Received more then expected Not only did we get the price we wanted with no hassle, there were unexpected extras with our used car purchase -- warranty, free car washes for life, Not only did we get the price we wanted with no hassle, there were unexpected extras with our used car purchase -- warranty, free car washes for life, free fluid top offs for life, one year free basic maintenance. I would have been happy with a good price only. More

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Purchased used vehicle I have not purchased a new/used vehicle in 22 years from a dealership. My overall experience was extremely positive and I was more than satisfied with I have not purchased a new/used vehicle in 22 years from a dealership. My overall experience was extremely positive and I was more than satisfied with the deal made. I highly recommend this dealership. More

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Awesome Customer Service It was a wonderful experience purchasing a vehicle from Charles Block and the staff at John Paul. The staff was really friendly and did everything the It was a wonderful experience purchasing a vehicle from Charles Block and the staff at John Paul. The staff was really friendly and did everything they could to make the experience very memorable. I would recommended them to my family and friends. More

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