Chuck Griffith | Page 56

GTS review Honest, pleasant, comfortable transaction. This was my second purchase from Jackie Cooper while along the way the Service department has provided grea Honest, pleasant, comfortable transaction. This was my second purchase from Jackie Cooper while along the way the Service department has provided great service and good advice. In turn the sales department has gone out of their way to follow up on all aspects of my ownership. More

by chines3 Verified Customer Verified Customer

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Great Car Buying Experience My salesman was David “Doc” Sumrall. He is the very best car salesman that I have ever met. He did an awesome job of helping us find the perfect car My salesman was David “Doc” Sumrall. He is the very best car salesman that I have ever met. He did an awesome job of helping us find the perfect car for my wife. He was very thorough explaining the features of the car and has a very pleasant sense of humor. I recommend visiting Jackie Cooper Imports and asking for “Doc”. He wants you to be your “go to guy” when you need to buy a vehicle! More

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Always a great experience! I’ve been doing business with Jackie Cooper Imports for over 20 years and plan to continue doing so. I say that in spite of having relocated across st I’ve been doing business with Jackie Cooper Imports for over 20 years and plan to continue doing so. I say that in spite of having relocated across state lines 11 times. They have a great facility, the staff is very professional and while every dealership “talks” about “earning your business”, JCI actually does it! I’ve done leases and purchases on both new and CPO. I frequently recommend them to friends. More

by Ron W Verified Customer Verified Customer

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Best Sales Experience Ever! Jerrid, I just wanted to thank you for spending time with me, to help me find the exact car that I have been looking for. Since my accident hap Jerrid, I just wanted to thank you for spending time with me, to help me find the exact car that I have been looking for. Since my accident happened so quick... I wasn't exactly sure what I wanted... I'm so glad you all had the car that fit all my wants and needs 😎 More

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He is Amazing 😀 Chuck provides the ultimate high-end experience 🏆🏅 You can really tell he leads the pack anywhere he is. You learn just from being around him. Chuck provides the ultimate high-end experience 🏆🏅 You can really tell he leads the pack anywhere he is. You learn just from being around him. More

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Exactly what a used car buying experience should be. I recently purchased a used Lexus GX460 from Mark Hughes at Jackie Cooper. I had looked around quite a bit online. I had pretty much narrowed it down I recently purchased a used Lexus GX460 from Mark Hughes at Jackie Cooper. I had looked around quite a bit online. I had pretty much narrowed it down to a few different colors / option packages. This left about 10-15 cars within 1,000 miles of me to choose from. I contacted a handful of the dealers who had the cars that fit my criteria. Mark Hughes was, without a doubt, the most thorough and responsive of any of the salesmen I spoke with. I probably should have bought it from the get-go, however, there was a similar vehicle much closer to me. I actually drove 250 miles to go pickup the other vehicle, and when I got there, it had some very obvious (and very bad) prior repairs that had not been disclosed. So, I was even more hesitant to travel from Murfreesboro, TN to Tulsa, OK to buy the GX Jackie Cooper had. However, I talked it over with Mark, he assured me that the vehicle was as described, and we came to an agreement. He went WAYYY above and beyond to ensure that the vehicle was as he was describing it, and I was not let down once I arrived. Mark picked me up at my hotel the morning after I arrived. We took the car for a test drive. Got back to the dealer and looked it over. Signed some papers. And then I got on the road. No force feeding me an extended warranty. They did exactly what we agreed on. The car had been checked out and cleaned up as well as could possibly be done. It looked FLAWLESS, which is incredible for a 6 year old/100,000 mile vehicle. They included records where it had recently been to a Lexus dealer for a recall that could only be performed by a Lexus dealer (which Jackie Cooper is not), as well as a service, new air filter, and a few other odds and ends. The vehicle was IMMACULATE. It had a fresh oil change, and a full tank of gas. No noises, squeaks, or engine lights. No unmentioned damage. It was just perfect. I've purchased new cars for more than double the price of my new GX and didn't get the kind of service I got buying a used from from Mark and Jackie Cooper. This is how it should be. I would recommend Jackie Cooper to anyone, and I have all the confidence in the world knowing that they are doing things the way it's supposed to be done. If you are on the fence about buying, don't be. They will take care of you. Thanks again guys! David Criswell, Murfreesboro, TN More

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Excellent experience We recently purchased a pre owned land rover at Jackie Cooper imports and were very impressed with the excellent, friendly customer service. Kendall, We recently purchased a pre owned land rover at Jackie Cooper imports and were very impressed with the excellent, friendly customer service. Kendall, Mike, and Chuck made it a wonderful buying experience for us and we would highly recommend them to anyone looking for a new or used car. Their excellent customer service was top notch, and we will be buying our vehicles from them again in the future! More

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Wonderful! We were blown away with the manner in which we were treated. Everyone was so helpful and friendly. The Handover was magical, we both felt valued. The We were blown away with the manner in which we were treated. Everyone was so helpful and friendly. The Handover was magical, we both felt valued. The staff were helpful in explaining all the controls. Thank you Mike, Chuck and Freddie for all your help. More

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New Car Sales Experience on a Pre Owned Benz From the initial call to verify the car was still available, with Amy, Jerrid, Chuck and Jackie Cooper Mercedes Benz demonstrated the highest level of From the initial call to verify the car was still available, with Amy, Jerrid, Chuck and Jackie Cooper Mercedes Benz demonstrated the highest level of professionalism. We bought a 2012 C Class for our son's 16th. They made the experience special for him and we will definitely buy additional cars from them. More

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Great experience I started doing business with jerrid by text and ended with my dream car at a dream price! Jerrid was able to give me a trade in price for my vehicle I started doing business with jerrid by text and ended with my dream car at a dream price! Jerrid was able to give me a trade in price for my vehicle and the best price he could get on the one I was buying all from the comfort of my office via text! Jerrid stayed late at the dealership to help me and the experience there was delightful. As a woman it is nice to go to a dealer and be treated with respect as well as my child being given snacks, a play area and friendly staff for him to interact with! I highly recommend this dealership and all the staff there who were a pleasure to work with. More

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