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Cody Birkhofer

Overview Reviews (7)

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Cody Birkhofer

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Cody Birkhofer

Service Advisor

Ed Morse Ford

3205 US-61
Muscatine, IA 52761

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4.4

7 Reviews

Overview Reviews (7)

Dealership Experience

10 mos

Languages Spoken

English

4.4

7 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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7 Reviews of Cody Birkhofer

May 06, 2024

Dealership Rating

Employee Rating

My salesmen was speedy at answered all my questions quickly ,and very informative it was a great experience quickly ,and very informative it was a great experience More

by 3FRYES

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Bill Bedenbender , Grant edkin is who I bought the truck from not listed was very happy with his professionalism

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April 25, 2024

Dealership Rating

Employee Rating

As of right now, things are working well. I will check back in if warning lights go on again I will check back in if warning lights go on again More

by SLEE28

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 30, 2024 -

Ed Morse Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ed Morse Ford Lincoln Team

April 24, 2024

Dealership Rating

Employee Rating

The service was done properly and was finished within the time frame estimated at the time we dropped the car off. time frame estimated at the time we dropped the car off. More

by BCARTER13

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Grace Grems, Mike Gierut

Helpful 0

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Apr 29, 2024 -

Ed Morse Ford responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Ed Morse Ford Lincoln Team

April 12, 2024

Dealership Rating

Employee Rating

In a light rain, the new windshield wiper Morse put on flew off while I was driving on Hwy 22. Luckily it did not hit the vehicle behind me. It was not storming or windy. flew off while I was driving on Hwy 22. Luckily it did not hit the vehicle behind me. It was not storming or windy. More

by nbl21

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 16, 2024 -

Ed Morse Ford responded

We appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact us at your earliest convenience. Sincerely, The Ed Morse Ford Lincoln Team

April 05, 2024

Dealership Rating

Employee Rating

They do what you ask them to do don't try to more work then you want done then you want done More

by RYANLHOEG

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Grace Grems, Mike Gierut , Casey Schult

Helpful 0

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Apr 10, 2024 -

Ed Morse Ford responded

Thank you for sharing your feedback, Ryan! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, The Ed Morse Ford Lincoln Team

March 22, 2024

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Employee Rating

Cody was very helpful in resolving the issue with my Ford Escape. A new part was ordered and will be installed as soon as it comes in. Escape. A new part was ordered and will be installed as soon as it comes in. More

by SESSLER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 27, 2024 -

Ed Morse Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Ed Morse Ford Lincoln Team

March 19, 2024

Dealership Rating

Employee Rating

Waited almost a year for the parts needed to come in, without Brett and Cody, this would have turned me away from purchasing another vehicle from this dealership, but the service department saved this ex without Brett and Cody, this would have turned me away from purchasing another vehicle from this dealership, but the service department saved this experience. More

by CR1JHOW2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Grace Grems , Casey Schult

Helpful 0

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Mar 21, 2024 -

Ed Morse Ford responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us to further discuss your visit. Sincerely, The Ed Morse Ford Lincoln Team

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Cody Birkhofer

Service Advisor

Ed Morse Ford

7 Reviews of Cody Birkhofer

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