Colby Oberembt
Colby Oberembt at Shottenkirk Chevrolet
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Colby Oberembt

Senior Service Advisor

Shottenkirk Chevrolet

755 W. Hickman Rd
Waukee, IA 50263

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4.7
99 Reviews

Colby has several years of customer service experience. He has been in the automotive industry since he was 16 years old. When he is not at work he enjoys spending time with his kids, significant other and hunting.

Dealership Experience

5 yrs, 5 mos

Industry Experience

16 yrs, 10 mos

Specialties & Trainings

GM Tire Certified

Mark of Excellence

4.7

99 Reviews

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99 Reviews of Colby Oberembt

May 03, 2024

Dealership Rating
Employee Rating

Friendly and quick about getting you out. I enjoy taking to Dave Balke about our car and truck. Thanks for the service that we got at Shottenkirk Chevrolet. More

by patnwanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2024

Shottenkirk Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 02, 2024

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Employee Rating

The warranty service work was performed as stated and in the stated time frame. Courtesy vehicle and driver were very nice as well. More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2024

Shottenkirk Chevrolet responded

Doug, it's great to hear that we were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chevrolet!

May 01, 2024

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Employee Rating

The warranty service work was performed as stated and in the time frame that was stated. More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2024

Shottenkirk Chevrolet responded

Hello Doug: Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

April 28, 2024

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Morgan is great! So friendly and helpful. Every time I’m in he takes the time to explain the issue with my car in a way I understand. He always makes it quick and eas More

by Maggi Fellows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2024

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

April 24, 2024

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Employee Rating

Both my wife and I have reached out to the dealership directly with their online form for customer service and no one has made contact with us. Our experience was not positive, as we have been long- More

by jweissenburger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 24, 2024

jweissenburger responded

Our experience was not positive, as we have been long-term customers purchasing many vehicles. Our treatment of customer service was very disappointing and we still have not reached any management to discuss these issues. We always like to give businesses the opportunity to redeem themselves with a bad experience, but this is now been over one week with two online forms without response

April 06, 2024

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Employee Rating

I bought my truck from you I appreciate you and I'm impressed with your service I found out I need a few thousand dollars worth of work after paying 180.00 I'm hoping that comes off my final bill More

by BILLBLUMBERG749
Recommend Dealer
Yes

Other Employees Tagged: Colby Oberembt

Apr 08, 2024

Shottenkirk Chevrolet responded

Thank you, Bill! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

April 04, 2024

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Employee Rating

Dealership was clean service. Check-in was fast and efficient. Asian of work done was clear and options presented. More

by chrisber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2024

Shottenkirk Chevrolet responded

Thank you for choosing Shottenkirk Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 03, 2024

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Employee Rating

I got the issue fixed. I was originally going to get an oil change but didn't need it, so I said don't change oil just the issue. The issue got fixed and they changed the o More

by MELODYANNMURPHY7
Recommend Dealer
Yes

Other Employees Tagged: Colby Oberembt

Apr 03, 2024

Shottenkirk Chevrolet responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

March 22, 2024

Dealership Rating
Employee Rating

Absolutely an incredible experience. After leaving Willis Nissan with an incredibly horrible experience ( see review) we walked over wanting a similar SUV we thought we already been appr More

by KELANI.SEP14
Recommend Dealer
Yes

Other Employees Tagged: Colby Oberembt

Mar 22, 2024

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that Samir had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

March 11, 2024

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Employee Rating

They were professional and caring for the customer. They got things done in a great amount of time and my truck is running better than before with their help. More

by TYLER.NALL90
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colby Oberembt

Mar 12, 2024

Shottenkirk Chevrolet responded

Tyler, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

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