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Tate Pumphrey
Tate Pumphrey at Shottenkirk Chevrolet
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Tate Pumphrey

Service Advisor

Shottenkirk Chevrolet

755 W. Hickman Rd
Waukee, IA 50263

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4.5
92 Reviews

Tate has multiple years of customer service experience. His greatest passions in life are being outdoors hunting, fishing, and being with family and friends. Tate's next biggest adventure is getting married to his fiance' next year!

Dealership Experience

3 yrs, 9 mos

Industry Experience

5 yrs, 9 mos

Languages Spoken

English English

4.5

92 Reviews

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92 Reviews of Tate Pumphrey

May 03, 2024

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Employee Rating

Friendly and quick about getting you out. I enjoy taking to Dave Balke about our car and truck. Thanks for the service that we got at Shottenkirk Chevrolet. More

by patnwanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan McClure, Scott Cooper, Colby Oberembt, Morgan Hough, Chance Korte , Carl Hines

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May 03, 2024

Shottenkirk Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 01, 2024

Dealership Rating
Employee Rating

Easy to schedule service. In on time and advised about issues. Provided good explanation of work needed. More

by USNRLTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 01, 2024

Shottenkirk Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 28, 2024

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Employee Rating

Morgan is great! So friendly and helpful. Every time I’m in he takes the time to explain the issue with my car in a way I understand. He always makes it quick and eas More

by Maggi Fellows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan McClure, Scott Cooper, Colby Oberembt, Morgan Hough, Chance Korte , Carl Hines

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Apr 29, 2024

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

April 23, 2024

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Tate was great! Very Honest and Professional. He really knows his stuff. Thanks Tate for helping me out. More

by SHANNON46
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 23, 2024

Shottenkirk Chevrolet responded

It's great to hear that Tate was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chevrolet!

April 10, 2024

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Employee Rating

You guys are great! ! Love doing business there! Always thorough with car cares. Just wish you were closer!! More

by SCRAPPERMOM45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 11, 2024

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that Tate had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

April 01, 2024

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Employee Rating

They took my vehicle and did the diagnostics on it and then let me know what the problem was. They fixed it in less than an hour. Great service. More

by RICHMARSOLAIS
Recommend Dealer
Yes

Other Employees Tagged: Tate Pumphrey

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Apr 02, 2024

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

March 17, 2024

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Employee Rating

Short and sweet. Completed the job we needed fixed. Communication was best ever Simply amazing More

by scroupious
Recommend Dealer
Yes

Other Employees Tagged: Tate Pumphrey

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Mar 18, 2024

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 03, 2024

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Employee Rating

Booked appointment for alignment and price quoted $99. Arrived and at checkin was told $149. Did not attempt to reconcile price mistake. More

by RYANKOCH35
Sales Price Transparency
Recommend Dealer
No

Other Employees Tagged: Tate Pumphrey

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Mar 07, 2024

Shottenkirk Chevrolet responded

Ryan, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

February 28, 2024

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Employee Rating

My car was checked in quickly and the service was done as expected. The waiting room was comfortable. More

by DARWIN.D.BEICHLEY
Recommend Dealer
Yes

Other Employees Tagged: Tate Pumphrey

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Feb 28, 2024

Shottenkirk Chevrolet responded

Darwin, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tate met your expectations. Thank you again for choosing Shottenkirk Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

February 24, 2024

Dealership Rating
Employee Rating

Efficient and customer first. Great Serce I really like Chevrolet s and this dealership is top notch More

by scheplerfam
Recommend Dealer
Yes

Other Employees Tagged: Tate Pumphrey

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Feb 24, 2024

Shottenkirk Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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